We have used this company for two major renovation projects (backdeck rebuild and complete whole house replacement of our Tudor siding with cedar boards) and roof replacement after two major storms. All work was professionally done, and the pricing for all of the work was very competitive. Highly recommend. read more

Quality work when project was finished to completion! Slight hiccup in communication in both parties. Company worked to correct any concerns! Thank you for the communication and great work! read more

We love working with Possert Construction! They consistently do excellent work on every project. Gary and his team are always respectful, professional, and responsive. Most importantly, the work is completed on time. We highly recommend them! read more

After a BIG HONKIN' tree fell over onto our roof & did a bit of damage, I was looking for a contractor to handle the roof/gutter repairs. Our insurance company (USAA) mentioned that Possert was their local contractor-of-choice, so I contacted them. Things couldn't have been much simpler. The Possert guy came by my house, evaluated the needed repairs, and sent me a repair estimate. It wasn't all that hateful (especially since it would be covered by my home-owner's insurance). I told Possert "go ahead & do the repairs", and the magic happened. They repaired my home's roof, and also replaced the crunched gutters/soffets. All the while, there was EXCELLENT communication. We'd used Possert 20+ years ago after a small fire at home. They did a great job. I'd use them again. read more

I had a bad flood in my house, and they fixed everything: kitchen, second-floor bedroom, second-floor bath. It looks so much better than it ever did before. The house is 100 years old, and they made it look sparkling new! I would recommend them highly. Jason Best was my project manager, and he was always very responsive.!! read more

Do NOT for the love of all that is good work with these nasty no good people. First they don't communicate at all when work is being done. I found out last week it was Wednesday then they moved it to Thursday. Secondly the wait time, I've been without a washer or drier for 1.5 months yeah months because they can't schedule and won't pick up the phone. The contractor was 3.15 hours late to the job because he was dropping stuff off for another job. You say 8, be here at 8 not 11:15. Not acceptable. Now because he was late I will be without AC and hot water for 3 days. They had to take out my furnace and water heater. These people deserve $0 and should be paying me for the inconvenience, stress, and harm this is caused me. It's not ok to leave people without AC in the middle of summer. It's not okay to be a jerk. I'm so done, and if I can sue I will. read more

The subcontractors Possert hired to replace my roof did a good job. Possert's communication was overall poor, however, as they would not answer questions I had about the warranty on my new roof, and they wouldn't give me any extra shingles for future repairs. I only wanted a bundle or two, but they refused to give me even one single, solitary shingle. There was no communication whatsoever after completion of the job, and only minimal communication during the job. read more

I need to counteract some of these unfair ratings of one star. Delays because they were swamped with work and in two cases were not timely in returning calls or meet up times does not deserve lowest rating possible. Temper tantrums don't belong here. The work is the most important part. Communication is a good thing but not the most important thing. Be wary of these reviews also because they come from people without a history on yelp. That said...Possert did some work for us replacing a bad column on second story porch and did a great job. This was probably ten years ago. They also redid my neighbors roof after a hailstorm and that was probably five years ago. They accomplished the job quickly and with good quality and were then recommended by said neighbor. They were a contractor of choice by USAA-an insurance company that has exceptionally high customer satisfaction. read more

This review is solely my perspective based on my experience. Possert Construction in Beavercreek Ohio was the recommended company by my insurance company USAA. My first meeting was with Chris Jones, who is the Sales Manager. After corresponding with Chris, I felt pretty confident with moving forward with them to do the repairs, and we hired them in Jan 2021 to repair a couple of areas in our basement after we had a minor flood. My second meeting was with Logan Rouston, who was assigned as the project manager. Logan stopped by, looked at the project area and assigned a team of folks to start the project. The first set of guys that came had the assignment to repaint the areas. They were professional; nevertheless, If had to rate them separately, I would give their work 3 out of 5 stars. You could tell it was rushed job and some areas needed touch-ups. The second set of guys that came were the trim guys -- they replaced baseboards and some the other trim and said they would come back to finish painting, but never came back. I relayed this to Logan and told him that I was lost on who was doing what. Logan rarely followed up with me and barely checked his team's work after they told me they were done. There was an issue that came up with USAA regarding replacing the damaged flooring. At this time, I was talking to Prosser's flooring contractor A&B Flooring -- the team at A&B did a great job trying to locate the exact flooring; nevertheless they could not get it in. Donnie, over at A&B kept me abreast along the way. After the floor was laid, there were some issues with craftsmanship; however, Donnie addressed the areas that his team was responsible for fixing. I would give A&B flooring 5 out of 5 stars. I was a little lost with regard to who should've been keeping me abreast of the project. As the project manager, Logan should've been the one -- not Donnie nor Logan's team. I had to call Logan to get status and voice my concerns with regard to my project. He should've followed up with me, the customer to make sure things were good. He did not. Logan sent two guys over to replace the door trim. Again, very processional; nevertheless, they also were the guys that were assigned to paint the door trim...and it was done sloppy. At this point I didn't complain -- I was tired -- I had people from Prossert in and out my house from Jan 2021 - end of April 2021, and again it was a small project. Yes, we had to wait on some trim and work out issues with flooring; nevertheless, we lost some time do to the lack of communication and assumption that some of the work was completed. At times, I started asking "what are you here to do".... I forgot to add, I was told that once the project is complete, the project manager will walk the site and double check everything....well, the project was completed on 27 April, and today is 13 May, and NO ONE has contacted me nor walked the project site -- but they did send the invoice for payment! I have included a few pics (I have more). I had to tell them to fix the shoddy workmanship -- which they did; nevertheless, he problem is, the customer should not have to ask for shoddy craftsmanship to be fixed....the company should take pride in their brand. Bottom, based on MY experience, I would not hire or recommend Prossert -- the lack of project management, coupled with shoddy workmanship is just not worth the headache nor the money. read more

Possert Construction just completed repairs caused by water damages. Possert went above and beyond while in my home. I am extremely happy with the professionalism displayed by this company, my project manager, James, and their subcontractors. I received nothing less than amazing work! James was very responsive to phone calls, text messages, and emails. He explained the process thoroughly and kept me updated throughout. This company will be my "go-to" guys for repairs. Great job Possert!! read more

Possert Construction is an extremely unprofessional contractor who takes to no value in potential customers. During a recent windstorm I had a tree fall on a rental property in in Dayton, OH, after the first contractor I had hired to accomplish the work informed me it was outside of his skill level he recommended I contact Possert Construction to receive an estimate to complete the work. After calling Possert they quickly scheduled an appointment for 8 March to assess the damages and the insurance estimate and informed me they would provide an estimate back in the middle of the following week. After not receiving the estimate by close of business on Wednesday March 13th I called to get an update and they said the estimate is taking longer than planned and they had to clear a couple concerns with the insurance estimate through management but should be done on early the following week. On Thursday March 21st I received an email from their sales manager informing me "Unfortunately, due to the volume of current jobs we have scheduled, I will be unable to generate a repair estimate for the property project at this time. This winter weather has provided more work than we can handle right now and created a lengthy backlog." While I fully understand being "too busy" due to the amount of damage the storm caused in the Dayton area the fact that it took them nearly TWO WEEKS from the initial visit to inform me they would be unable to provide the estimate in unacceptable, unprofessional and frustrating. Due to this delay I further risk damage to the property and have to explain to the tenant why the repairs are going to be further delayed while I find a reputable company to provide an estimate. Given this experience I would under no circumstances recommend anyone attempt to hire Possert Construction. read more