This is amazing to be able to sit on my couch and do critical thinking for my community service…read morehours. I've learned a lot in the short time I've been on this great site. Thanks

Most amazing place for Veterans and Gold families (look it up if you don't know what that means)…read more The founder Theresa has provided a place to assist SO many families that can use a little help and/or a friendly face to say Hi welcome we care- I Newbies!!!

As a caregiver, I was very impressed with this food bank. Organized, friendly, helpful and the…read morevariety of food available was great!

On February 7, 2019 my wife and I filled out an application for some help with our furnace which…read morehad stopped working in one of the record breaking winters for February. We waited and waited and never heard a word back even after being transferred to leaving a message for 'Weatherization' for Community Action at least four times. Community Action did lend us a portable electric heater to help keep our house warm, but that and other electric heaters drove our electric bill over the top. Finally. on February 19, 2019, after calling again, not receiving a return call, we reached the representative who said she had been in conferences, and that because 'Weatherization' had been previously granted some 10 years earlier we didn't qualify. She did say there were other possible ways we could receive help. On February 26, 2019 we called again wanting to find out if anything further had been found out about getting some help. The receptionist at the Coeur d'Alene office was extremely rude on the phone saying that the person we wanted to speak to did not work at that office, but at the Lewiston, Idaho location even though we had been transferred several times before to leave a message. Her solution was to refer us to the '800' number. That same day we were able to rectify our furnace issue with the help of Avista Utilities, after we called in desperation not knowing what our options were. They were remarkable. Never a call back. Never a notification of our status. We recently suffered a heart attack. We are on unpaid FMLA and unpaid leave. We are awaiting word on surgery. We are on food, and energy assistance. Bless you Idaho! Community Action you need to reevaluate the behavior of those who represent you. Not following up, and not returning calls is not acceptable.

I absolutely love this place. Everytime I'm in need they are always willing to help. Food bank…read moregives plenty and their clothing bank is always stocked. Don't have anything bad to say!!

I called recieved the hours because I was in need of assistance yhe hours on the phone said 11 to…read more230 on Thursdays so the next day was Thursday and I had ny friend take me in because I'm sick as a dog but still with missing work really need the help. O show up there and they are helping others out with boxes of food and im not sure if they have adopted the safe covid drop off style or if I need to come in the lady tells me that if I'm sick I should stay home so I have ny friend take me home. He comes back by this time it's noon and when he calls them they don't start till 1230. There's a bigger line and he stays to wait but the whole point to this review is the harshness the ladies on the telephone want to use like I did something wrong? I'm already embarrassed to be asking for help why u ladies gotta be extra difficult I don't see them having to deal with the rough crowd if sookane up here on the Northside but these ladies have enough attitude yo not only make me feel not welcome and not worthy but honestly kind of scared to leave my friend up there to get me food. Hope their nicer yo him. He's doing me a favor and called them to figure out the process I get that your busy and I get it canvhe frustrating maybe someone ticked them off before me but the hours are wrong on their voucemailband I don't appreciate the ladies acting like I'm stupid. I called ahead of time I've done all I could do the best I know how and there was no need to be rude to me or y friend on the phone. Jeeze when did I come down to accepting rudeness to get help? I hope everyone else has a better experience as for ny first experience with this place I feel very unworthy and like I did something wrong... I only needed help. Not sure what to suggest other than if this a branch of a church I wouldn't want to be in a building with these meanies