In a nutshell, I could NOT be happier. The sliding screens from a high end window company had…read morefailed. The company no longer stands behind their windows and no parts were available. So I called Pacific NW screens. Daniel the owner said he would come to my house and there would be no charge if he couldn't build replacement screens. He and his father built two new sliding screens and the end result far exceeded by expectations. If you need screen repair or replacement done at your house these guys are definitely the ones to call. I give them my highest recommendation.

Custom installation in a very old home including a large dog door from inside a closet. Quality was…read moresuperior

Replaced my roof. They arrived on time. Did the work fast. From start to finish on the same day…read more The price was great

Everyone at Firefly Contractors was great to work with and they did an excellent job on my roof…read more They were able to start shortly after I contracted with them and finished the project quickly. They crew who came to do the roof installation was great also. I highly recommend them for roofing and other construction, remodeling work you need done. I hope to hire them again!

From start to finish Modern Glass Company was a pleasure to work with. Mike Peterson was…read moreprofessional, attentive, and supported our Milgard window selection. He went above and beyond to help us out, followed through with order, and communicated throughout the entire process.

I couldn't be happier with this company. Extremely professional in every way. Excellent pricing…read more The installers were friendly, on time, and cleaned up their work areas. Would definitely use them again.

Awful experience with this company. I don't even know where to begin. While communication was good,…read moreit was directed to the wrong place. Multiple times we told them they need to call our tenants to work with their schedule. Nope, always called us. When the job was finally done the morons blew little shards of glass EVERYWHERE rather than vacuuming them up. We had to have someone come out 2 times try to clean up the mess they made. Also dinged up the trim during the installation process and put a hole in our tenants yard swing. We were actually shocked they called to get final payment before any of this was taken care of. We will never have dealing with them again.

From start to finish this company was amazing. I called a couple of other companies and they…read morecouldn't be bothered to call back but Lake City was on it from the start. They made it so I had no worries at all about having a slider and windows repaired/replaced. Everyone there are really nice and helpful. I strongly recommend them.

Anthony is honest, professional, and reasonably priced. Excellent job on our shower glass.read more

Would highly recommend North Idaho Glass, Anthony responded very quickly to my request came out the…read morenext day measured the two windows to be replaced. called two days later with the price quote. I said ok he ordered the glass and within about a week he was there and replaced the two large picture windows. I had called two other glass companys some didnt call for 4-5 days and then they told me it would be 2-3 weeks before they could even come out to measure. There was one other company that was very good to respond with measuring and quote but they were quite abit higher priced.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

Outstanding Service -- Repeat Customer! We've been very…read morehappy with Renewal by Andersen. We purchased and had windows installed about two years ago, and just had two more installed yesterday to finish the project at our home, 5 miles south of Spangle, WA. Our installers this time, Micah Roberts and Luis Gonzalez, were excellent. They arrived on time, were professional, courteous, and respectful of our home. They kept the work area clean, explained the process clearly, and made sure everything was perfect before leaving. The new windows look fantastic, fit perfectly, and operate smoothly -- just like the ones from two years ago. It's clear why we came back to the same company. The quality of both the product and the installation is consistently top-notch. We highly recommend Renewal by Andersen (and specifically Micah and Luis) to anyone looking for new windows in Eastern Washington. Thank you for the great work again!

Henry, Miguel, and Damien did an awesome job! Appreciated their professionalism and attention to…read moredetail. Highly recommend!