Milgard windows have multiple defects from the factory. Scratches, smudges, dis-colorations…read morebetween the panes. Have had about 14 windows replaced to correct. Very slow CS response/service times. River City Glass is NO HELP for issues. Sales person did not explain several key factors about Milgard windows.

Jeremy and Clarence just finished up installing the french doors we ordered. They were professional…read morethrough the whole process. They even fixed some facia that had loosened due to rain. Id fully endorse this crew for any future projects

Replaced my roof. They arrived on time. Did the work fast. From start to finish on the same day…read more The price was great

Everyone at Firefly Contractors was great to work with and they did an excellent job on my roof…read more They were able to start shortly after I contracted with them and finished the project quickly. They crew who came to do the roof installation was great also. I highly recommend them for roofing and other construction, remodeling work you need done. I hope to hire them again!

My wife and I were in search of a reputable contractor who could address; roofing, window, siding,…read moreand gutter needs for our home in the Spokane Valley. McVay Brothers met "all" of our needs. We love our new roof, we really have noticed a difference with our Coeur D'Alene windows, the installation of the new Hardee siding has earned rave review from our neighbors ... We have been blessed by the efforts of the McVay team. Hard working, customer friendly, neat, and thorough! Highly recommend you contact McVay Brothers...you'll be glad you did! Jerry & Joelle Balcom

We have had the best experience with their products and the customer service is outstanding! Maybe…read morenot the least expensive but you do get what you pay for. Excellent products and exceptional service are worth it! I would definitely recommend them to anyone looking for windows, doors, siding, gutters or roofing.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

The 90 minute pitch stretched out for THREE HOURS. I remained polite until I told the salesman I…read morehad to leave. Instead of thanking me for his time he promptly called his boss to tell him why he was unable to close the deal. At that point I got mad and took the phone and basically told the boss to piss off. This whole "time share selling" approach is unacceptable and unncessary. I cannot tell you if the product was something I would have used as they drove me away with a boring, repetitive, brain draining pitch. So rude and unneccessary, The salesmen work on commision and are frantic to make the sale. Now I am getting calls from them every day trying to get me back in play. RUDE, RUDE, RUDE!

This is the worst experience we have ever had with a Company. was told 3 to 6 weeks for…read moreinstallation we are at 7 weeks. 3 weeks ago material was delivered and was told 1 to 2 weeks for installation, Material is still in driveway. Last Friday was Told on Monday morning crew would be at the house. No one has showed up or called

Outstanding Service -- Repeat Customer! We've been very…read morehappy with Renewal by Andersen. We purchased and had windows installed about two years ago, and just had two more installed yesterday to finish the project at our home, 5 miles south of Spangle, WA. Our installers this time, Micah Roberts and Luis Gonzalez, were excellent. They arrived on time, were professional, courteous, and respectful of our home. They kept the work area clean, explained the process clearly, and made sure everything was perfect before leaving. The new windows look fantastic, fit perfectly, and operate smoothly -- just like the ones from two years ago. It's clear why we came back to the same company. The quality of both the product and the installation is consistently top-notch. We highly recommend Renewal by Andersen (and specifically Micah and Luis) to anyone looking for new windows in Eastern Washington. Thank you for the great work again!

Henry, Miguel, and Damien did an awesome job! Appreciated their professionalism and attention to…read moredetail. Highly recommend!

The Residential Home Solutions team went above and beyond replacing our siding and windows. I…read morehighly recommend them and will use them again in the future if ever the need arises.

This was our fifth time using Residential Home Solutions and, as usual, we were amazed with the…read morehigh quality of their products and superb service. Their team came as scheduled, worked quickly, and cleaned up afterwards. The final outcome was way beyond what we expected. Great service, price and value. Over the past three years, Residential Home Solutions has replaced all our residential windows, plus added four windows where there were no windows, added four larger windows in the basement, added a slider two feet wider, and added a storm door to the entry.