Last week, I had to send some important documents off. I usually go to Highland, but didn't want to…read moredrive that far. My experiences at the Tolleston branch were soooo horrible, just got tired of the rudeness. This was at least 2 to 3 years ago. My parents used money orders, it's just what they believed in. So when I'd go, the machine would always break down. It was terrible. One lady was so horribly rude, it was ridiculous. When I'd come in she'd roll her eyes, and just be surly!! Then she'd whisper about me to her collegues. This was the 15th & Broadway mostly. Just got tired of horrible service. When I walked in the post office, Teala, hope I spelled it right, was helping another customer. She was so pleasant, conversing with the customer, not rushing her away, answering all her questions. Then the next customer she did the same, accepting her box with no problem. Then it was my turn. I explained what I needed, she explained the process, and even printed my receipt without me having to ask or press the button. She was very thorough and that was definitely A1 customer service. Now I also agree with another persons review. The post offices are waaayyyyy out of date. No self service machines, dark and dingy, still using the old money order machine, and the look is still from the 70's. Not sure what we need to do to get an upgrade, but hopefully it will happen soon!! But thank you Teala, I lost hope in my local post office, and now considering returning.

I used to think all US post offices were about the same. Then I moved to Gary, IN…read more It's a little on the dingy side and everything is in various states of disrepair, but that's easy enough to overlook. The real problem is only one person works there, which can make things a little slower than usual. It's not Brenda's fault; she's doing the best she can with what she's got, but it still kinda blows. Probably worse for her, though, so I try not to act like a turd when I'm there. Case in point, the computer system wasn't working one day, so as the lone employee, Brenda had to simultaneously assess the problem, call the help line for assistance, retrieve packages for people with delivery notices, and rescue someone who couldn't unlock her PO box. Needless to say, it took a while for me to get my stamps. Also, they are closed every day from 12:30-1:30 so Brenda can have lunch. That's totally reasonable, but it doesn't happen in places that have more than one employee. Grrrr. And every now and then you find a handwritten note taped to the door saying "Sorry, we're closing at 3:00 pm today" or something similar. Don't get me wrong, Brenda is awesome and she has a really cute hairstyle, but all these USPS shortages are really bumming my stone. BTW, pick up M-F is 5:00 pm, 12:00 on Saturday.

The service is always great! Employees are always very…read morehelpful and friendly. Will definitely go back.

Well being this close to Christmas, I didn't expect anything less than a line however, line moved…read morequickly and I was able to get my package off in time. The hardworking staff were Amazing as usual. I love how the always say "Sorry for your wait " and I always really Believe them. I am So Appreciative of All of the workers at the USPO and if No one ever Tells You that you all are Doing a Great Job...I am Today. APPRECIATE all that you Do.

What a shocker, a post office with rude customer service. Called to see if my package was there…read morebecause it said online they couldn't deliver it. I then went there to get it and told the lady I called and was picking up a package. She just stared blankly at me and rolled her eyes. She still did not say a word. So I said do you need to see my ID and she still didn't say anything as I handed it to her. She gets the package scans it and hands it to me. Not one word came out of her mouth even as I said have a good one. Unbelievable, how did she even get hired.

It's another post office. Employees are as friendly as they need to be as they give you your…read morereceipt and show you where you can find the tracking number and let you know that you can complete a survey about your visit. Post office appears to be the most cost effective option to send small packages under 5 pounds. Don't forget your stamps.

I usually use this post office for my ebay needs and they do well. Except for the post box outside…read more I don't understand why they don't scan in a bubblemailer so that it shows they have the item. The workers are great but they need to understand these are things we pay for when purchasing a shipping label I don't have to stand there and bug them I drop and go. I expect the same in return.

I introduce to you the LAZIEST, RUDEST, most USELESS USPS "employee" in existence. 95% of USPS…read moreemployees are useless. Is this the best you can do? Pathetic. This one, though. Worried more about her X-Men fingers than taking care of customers. Customer next to me asked a few simple questions and she refused to answer. She was rude as hell to the customers before, too. She just kept reading the prompts and didn't answer one question. Last time I was at this location, she did my certified mail. Tried to, I should say. It came back to me weeks later. During the process, I asked to confirm what she was doing was correct because it seemed off. She responded, "shut up I know what I'm doing." She's disgusting. She doesn't wear a name tag because she knows everybody will report her. Useless sack of garbage. USPS can't do any better than this? PATHETIC. She's lazy, miserable, gross, and hates her life. Why the hell is she working a counter anywhere? Scumbag. The dude next to her was nice and very helpful. Poor guy has to work with this gremlin every day. I don't know how he does it.

Missing incoming mail from this post office always involve invitations, birthday cards, anything…read morethat may look like it includes gift cards, or anything that looks like it includes payment or personal information like SS#'s, birth dates, bank information. Also, the same type of mail items get "lost" when it is outgoing; mailed from this post office. The postmaster tells me they are "sorting errors". This nefarious activity only seems to have happened in the past year.

Not good l. Just listening to your robot it's pretty evident what is wrong withe the U S Post…read moreoffice. No service when calling CP post Office, mail consistently being delivered to wrong houses like the employee doesn't know how to read numerals or addresses. This is pretty serious here in CP.

They never answer the phone then if you reach someone never call back as promised. Is this customer…read moreservice?

Henry was absolutely amazing! He was professional, knowledgeable, and incredibly helpful throughout…read morethe entire process. He took the time to answer all of our questions, provided clear guidance, and made sure everything was handled smoothly. Excellent customer service, great communication, and a genuinely positive attitude. Employees like Henry make a huge difference. Thank you for all your help and outstanding support!

The Postmaster personally assisted me in finding a overnight mail delivery that was in limbo. She…read morewent above and beyond to rectify the situation. She stayed in contact with me throughout the entire ordeal. THANK YOU, Postmistress for a job well done!

I came in to send a package, the line was long but I was in and out the ladies behind the counter…read morewere very efficient. Tyna was exceptional, the place was very clean.

With the way our world is, these guys just keep going! They are friendly and smiling all day long…read moreand no matter what happens, they do their best to take care of things, to the best of their ability. They do such a great job and I appreciate all you do! Keep up the good work!