Just went to the UPS store on Nifong. I have been there a number of times now. Every time the…read moreperson(s) helping me were nothing but kind, helpful and professional. This is the only retail environment where I leave with a smile. Thank you, UPS guys.

We were clearing stuff out of our Mom's house and had a bunch of keepsakes that we needed to ship…read moreto a couple of different locations. Lots of odd sizes, some were fragile, and some were not. We stopped by this location on 2/24 and 2 very helpful ladies quickly and expertly sized up how many and what size boxes we would need. The experience was quick and these 2 were professionals through and through. 6 out of 5 stars!

I have been treated with the upmost respect at this store and kindness. Staff seems to be very…read moreefficient and my package is always make it on time. I go to the store every time I need to ship something.

This company is a complete 100% JOkE. If the weather isn't perfect people that live in the country…read morenever get their packages. I get my mail everyday but these professional ups drivers can't drive here

I worked with the Staff at GP in Warrenton to complete the closing documents for a property in…read moreMexico. They were awesome and I could not have done this without them. Just before the move I sent a PKG to Mexico via UPS and had the staff wrap and box expensive frames. I received them 2 weeks later in perfect shape. Could not have been happier with the great care they took to carefully wrap each item. So happy with the professionalism of entire staff

These folks handled shipping for an auction I purchased in September 2023. I was charged $38.00 to…read moreship a blanket From Missouri to Idaho. When they called for payment, I questioned to excessive charge. I ship dozens of packages nationwide a day via USPS and am familiar with their fee structure. They overstated the USPS Ground Advantage shipping fee by $12.00 and lied to me when I questioned the charge. I was supposed to be charged the actual USPS charge, plus $5.00 handling fee and $4.00 for a (used) box. I guess these folks haven't figured out you can go on the USPS website and calculate actual cost using weight and size! Plus they overstated the weight by 1 pound 4 ounces and dimensions of the parcel. Caveat Emptor!

Rude staff. But they get the job done. I choose different locations or a competitor when possible.read more

This store is closed no sign of new location, it's hard to get any thing returned when you can't…read moreget a shipping label from ups

This is a horrible UPS Store. I've been there several times and it's always the same story. The…read morelady is in her car smoking and when she comes to the counter she acts like you are bothering her to be there. She has a serious bad attitude. I recently took an Amazon return there on a Monday. when it had not shown movement by the tracking, I called like that Thursday. The lady told me that they had seven days to "pool" the returns together and ship them in one box. So I called back the following Wednesday when the return still wasn't showing movement after nine days. Still the attitude and I was told to call back in 5 minutes she was "with a customer" UPS needs to pull this franchise, it's a disgrace to their Company.

Had a large quantity of computer equipment packaged and shipped from this location. It arrived at…read morethe recipient destroyed and the local store refuses to provide any contact information for next steps. Moreover, the local store contacted me to tell me, after I asked them to file a claim with UPS, that no one was at the recipient location to take the equipment. UPS sent an inspector to review the packaging and then apparently took it upon themselves to try to take the equipment without even bothering to contact me first. I have no idea what needs to be done for next steps and the local store is either unwilling or unable to help, neither of which is acceptable.

I was in desperate need to get some work done and thank God for this little UPS store!…read more The customer Service was excellent and everybody jump through hoops to help me get my work done. Thank you ladies!

Customer service. I was just treated with disrespect. The blonde woman older woman in this store…read morehas a very bad attitude. I asked her a question and then I received attitude. Not really sure she knows her job that well if that was the problem, but I did nothing but ask a question. The brunette was very nice. I wish I never moved to the other lady when I was asked.