It's a one and done .... All mailing , packing , faxing , my favorite place to get r doneread more

Sent a few boxes recently but there was an abundance of rude behavior, rude language, and…read moreunwillingness to be helpful. The only thing the women working there needed to do was listen before speaking. I will travel twice the distance to never use them again. Please be cognizant of who you employ or how customers are treated. If your P&L is upside down, I can certainly tell you why.

If you need fingerprinting for employment registration or a background check, I would recommend…read morechoosing a different UPS location. This store appears to simply provide the fingerprinting equipment for the third-party company offering the service, but the staff take a completely hands-off approach if any issues arise during the process. Since technical problems or questions can occur during fingerprinting, I expected at least some basic assistance. Instead, when I asked for help, I was simply directed to a generic technical support phone number posted under the desk and left to resolve the issue on my own. Based on what I observed, customers seemed satisfied with the store's traditional shipping and mailing services. However, my experience with fingerprinting was disappointing, especially compared to other UPS locations where staff were much more helpful and willing to assist when problems occurred.

Over night letter over a month ago, took 4 days . Filed a claim !! Over 3 weeks no refund!! I'll…read morenever use this location again!!

Great place to ship packages , they take all companies Fed ex UPS and US post office…read moreEasy to drop off prepaid packages or they can sell you the shipping cost and everything

The Mail and Package Center is my go-to spot for all my shipping and mailing needs. The staff is…read moreincredibly friendly and always ready to help, making every visit a great experience. After nearly eight years of using their services, I can confidently say they are the best mail and package center around--make them your go-to place too!

I had a fragile 120 year old antique porcelain Imari 14" bowl that I needed to send to an eBay…read morebuyer in Alabama. Crystal double boxed it for me and it was delivered perfectl. The buyer was very impressed with the packaging and I told her it wasn't me who did it. Crystal was amazing, friendly, professional and her attention to detail was amazing. It's my go to place for sending large packages at an affordable price. Thank you Crystal!

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

Postal Annex Mount Juliet, TN is an outstanding business! Kristen, the graphic designer, is…read moretalented, professional and always available to tackle any project. They are a true partner in our business' success!

I have been going here for years to avoid the lines at the ups store but i've noticed the staff…read morehere has only gotten worse with their terrible attitudes m. Today was it for me. The older lady at the counter was beyond rude and shouldn't be in any position that involves customer interaction. Left and went to the UPS store. No line today. quick and out the door. I'm done going to this Postal Annex! Too rude for me to go back.

Most definitely recommend. The staff are extremely nice & will help with most all issues I've had &…read moreif they can't help they will refer me to another place that definitely can help! I recommend without a second thought!

Von was amazing! He helped make a stressful project very easy, he made sure the quality, timeline…read moreand checked details! I am so grateful

One of the best delivery services I have used. Being a Realtor we use couriers all the time. Zac…read morewith Dependable Delivery really went above and beyond to be sure we were taken care of on our visit to Nashville with much needed medical supplies. Appreciated their professionalism and follow through!

This company, BY FAR, exceeded my expectations. My first two (of many!) experiences were yesterday…read moreand today. Yesterday I had an order ready for curbside pickup, but couldn't go. I did an online search for courier services and decided to call. I spoke with Zach (sp?). He was super friendly and assured me that they could get the order delivered to me. Flawless delivery! Today, of all things, they picked up my puppy from Miss Kitty's daycare and delivered him home. When I checked Waze, it looked like it would take me double the normal time to get there and back home due to traffic. I've been working from home and still had lots to check off my list before shutting the computer down. I called and got Zach again. He assured me that they could get my sweet Oliver home safely. I was able to continue and finish work. Yay! This is a photo the driver sent me when he picked up my little babe. I totally, 100%, recommend this company.

These guys are the absolute best. Every time I bring in something to send they help get everything…read moreproper and fix packaging issues. I'm in and out quickly and have never once had any issues. My goto for sending packages.

I can't say enough good things about pony mailbox mainly because of the employees. They are all…read morethe most in all areas, most helpful, most courteous, best attitudes - just really great people. I've never had a negative experience there. All the employees are a treasure and a huge part of the success of this business.