I have used this office multiple times, they are amazing. They are fast and have care for your goods. I dont know If they are a little more pricer that the post office but I honestly don't care because their customer service is amaizng. Highly recommend them if you are busy and looking for great customer service read more

A short stay in Placentia California made me get to have a chance to know someone who is trustworthy and reliable when it comes to shipping parcels. Diane, the owner of Postal Annex is the best person I ever met. I needed a parcel to go out to my friend in New York and I took my product to Diane. She has taken good care of me when I was not ready to ship the product. I didn't have a box and tape to assemble it. She come with bringing me an assembled box and tape, and package everything up right in front of me. Than she gets the receiver name and address and rings me up with a competitive price. I was happy and the best of all, I thought this place has the best customer service. Thanks Diane! read more

PostalAnnex - Postal Annex - Mailbox Centers Near Me - Placentia, California

Excellent customer service. I came by to have my will notarized.I was immediately greeted by a staff.. The process was quick and efficient. Since the will required signatures of 2 witnesses, the staffs offered the witnesses service at no charge. All I paid for was the standard charge of signature notary. Good deeds like those go a long way with me and I will return every time I need a notary or any of their services. read more

Bryan (the owner) is my lifesaver. First off, the customer service he provided was excellent! Being a procrastinator, I waited till 4 days before my wedding to print out the name cards and table chart. I brought in a file with wrong measurements which threw off the alignment on every name card. Bryon was diligent and patient enough to fix the file and printed the name cards until it was perfectly aligned. I can't thank Bryon enough for his help. I will be bringing all my future business here. read more

This is the best one stop shop in town for all your printing, mailing and even small gift needs! I went there today and was greeted by really friendly staff and Bryan helped me overnight a package that needed to get to east coast tomorrow morning. He packaged everything nicely and I was even able to find a few really unique Mother's Day gifts and cards in there for a very reasonable price! I highly recommend this store, they have everything you need and great customer service! Thanks Bryan! read more

I randomly found this place on my way home and I'm so glad I did! Super friendly staff and very welcoming. They answer my questions regarding a package I wanted to mail out with a smile. It's really appreciated knowing that there's still businesses that are so friendly and patient. I will be definitely be back again! read more

I rarely take the time to write reviews but as a frequent customer of PostalAnnex+ I can honestly say their customer service has always gone above and beyond! Whoever is up at the front always takes the time and effort to help me with whatever I need to get packaged up and sent out. Everything is done swiftly which makes the process so much quicker on my end. They have packages and boxes of all sizes which I found super useful. This place has been and always will be my go to whenever I'm dealing with postage! read more

Great Service....offered services that I did not know Postal Annex offered for passport renewal...from notarizing , to filling out the renewal form and including renewal fee , passport pic and finally mailing it. All one stop shop...in one simple hassle free transaction. Definetly will use their services again read more

Fred is awesome! I love this place it is so quick and easy and everyone is really helpful and friendly. I had a big package to send my brother with a lot of phots and some were in frames and Fred really took care of packing the items and made sure everything was secure. I really appreciated all he did. Thank yuh Fred! read more

Diane and her staff is what makes this place different from other similar mailing establishments and even businesses in general. Services offered and items sold can be the same wherever you go, but its the people there that makes the true difference. Look no further!!! read more

I dropped off a package going USPS with a label already pre-printed and taped on my package. The package left the next day, according to the receptionist, but my package tracking STILL says "Shipping Label Created - USPS awaiting item." It has been 5 days since the carrier supposedly picked up my package and was on route to the destination. USPS is no help as they can't see anything since nothing is scanned, and PostalAnnex+ has no idea, but confirmed SOMEONE took the package. Who knows where it went, but the package contents cost north of $1500 so hooray for me. PostalAnnex+ should require the initial scan from any and all carriers because now the package at this point is nearly considered lost, and all i can do is open up a "missing package" case which does absolutely nothing - especially when no tracking has been updated in the system.. read more

Gosh, what a disappointment it is to go here since it's been sold to the new owners. Never a 'hello' or 'how are you', no sense of warmth or community interest. Have been ignored by the employees as they talk to one another about an internal issue. Then make to feel I was n interruption/ burden as they served me. Apparently they are unaware of the value of customer service. Come back Diane -- we MISS you. And shame on you new owners, you are missing out on the simplest of efforts that creates a dedicated customer base. read more

Bryan and the team saved the day!!!! After three years of needing Solar Panel signs made, I got their information. They are doers, optimists, easy to work with, quick and get results! Highly recommend!!!! read more

I had to ship back 3 things from amazon. 2 already had a label and the other needed postage. The woman at the counter took my prepaid packages and gave me a receipt to prove that I did send back the packages. She said to get the receipt because sometimes things get lost in the mail and that's my insurance to show that I dropped it off and to track the package. For the other package, she weighed it and told me my options on shipping. I decided to go with the cheapest option. I like that they try their best to save you money. The ladies who worked here were friendly and provided great customer service. I would recommend this place to anyone living nearby. While I was there, I also had a key made. It works, so no complaints! They also have cute little knick knacks that they sell around the store. read more

Called in on a Sunday, spoke with Bryan. He was extremely helpful as I was in search of affordable printing services. He printed what I needed and had it ready for pick up in 20 mins. Amazing service. Thank you Bryan you totally deserves a raise.... read more

Am so impressed with the customer service here. The staff is friendly, knowledgeable, and gives the extra effort to take care of their customers. I needed printing and had a glitch w a file. The lovely gal there worked w me to figure it out and was calm, cool and collected while doing so. I think her name starts with an L, and I was tremendously grateful. Good place, honest business w integrity. Highly recommend. read more

Brian was very helpful and detailed with answering all of my questions I had about renewing my passport. He made the process very easy in getting this done. This is officially my go to spot for renewing my passport. Thanks again. read more

Better than Brea Mail Center. I used to drop my packages off there but Postal Annex is so much better. Extremely friendly staff and they don't charge for attaching my shipping labels. read more

DONT NOT NOTARIZE HERE What a HORRIBLE experience I had today at this location. The notary made me feel as if I was trying to lie, steal or somehow implying that I may be doing something illegal. I was trying to get a paper notarized for our family trust. The girl with red hair and ponytail looked over my paper FOR ABOUT A WHOLE MINUTE, proceeds to ask me for my power of attorney documents. I obliged, I had to go out to my car to my paperwork to show her, making me feel like I was doing something illegal. I had my ID ready to provide along with my power of attorney. The document had a spelling error that needed correcting. She would NOT allow me to fix the error and reprint the document there saying"she didn't feel comfortable with me printing another document or just fixing the name as needed. EASY fix. But again SHE DIDNT FEEL COMFORTABLE. With the store full of people I was completely embarrassed and humiliated and made to feel as if I was a criminal. Politeness isn't the fix for a poor customer experience. -5 stars read more

LONG REVIEW: This place is amazing! Diane the owner is awesome! I have been here twice to do my printing and they have outstanding service, quality printing and paper. My experience here and kinkos was night and day difference. Kinkos cost $.65 cents to print one sided paper and the the paper is so cheap it's almost see through and not to mention the color quality was horrible. It is also self service. I designed my Fiancés bridal shower games and we had to print out at least 200 pages in color at kinkos which was going to cost me well over $120 for bad prints. I couldn't believe how bad the pricing was so I looked around and called Postal Annex. The young lady on the phone was super sweet and helpful. They charge around $.17 cents per color print out on professional quality paper. I paid somewhere around $35 for all my printouts!! I used them recently for my grandmas funeral programs. I needed them to print on card stock and they came out amazing. Everyone was so pleased at the quality of the prints. Thank you so much for being an amazing business and providing the absolute customer experience. I will be printing only at postal annex from now on. read more

Thank you for your outstanding service Diane! You were helpful every step of the way with scanning, printing, notarizing and shipping.

Amazing service . One-on-one , customized service with good and fast results . I highly recommend

It was a cure store with cute small stuff and God! superb service! Fred was absolutely excellent! He packaged a lot of our stuff so patiently and so carefully that amazed us. He spent a lot of his time to take care of smallest details and was so patient, calm and friendly at all time. When his working hour ran out and his colleague closed the door and even said goodbye and even left, Fred was still patiently helping us with our DHL packaging and shipping, without any rush whatsoever. That's kind of customer service you rarely see nowadays. His service was just fantastic! read more

I used this store to get some business cards done. They were able to make my exact design and the turn around was only day. The cards turned out great and the service was phenomenal. read more

This is my go to place for passport photos, copies, anything that I need quickly for my business. Friendly and knowledgeable staff. I love to support local small businesses if I can. I recommend Postal Annex over other big print shops. read more

I was running over to The Ups Store by Ralph's and saw that they've been replaced by a Japanese restaurant. I was excited to see a new Postal Annex next to McDonalds across from the post office. I'm selling a college textbook to Amazon by UPS & needed it to get there in perfect condition. The owner Diane & associate Fred were so nice, they packaged it carefully for me and I was on my way quickly! I'm so glad that there's an option for UPS shopping close by now. They also offer dhl, usps, FedEx and International shipping. A notary public, key maker and shipping supplies are on hand! read more

PostalAnnex - Outside Postal Annex. - Mailbox Centers Near Me - Placentia, California

Went to the celebration of the First year for this business. This postal location has PO Boxes, mail drop off, business services and office supplies. They carry cards and beautiful gift items too. The thing that makes this convenience mail store truly unique is its A+ customer service. Congratulation to Diane the owner of this store for her first year in business and for brining the city of Placentia superior customer service, integrity, reliability and positive friendly customer service. read more

PostalAnnex - Mailbox Centers Near Me - Placentia, California

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I go to the Postal Annex all the time because the customer service is superb and it's SO much easier and faster than going to the post office. At Christmas, they helped me determine the least expensive way to send my gifts, and I left the gifts with them to package up & mail. It was dreamy! I highly recommend them for all services. read more

Friendly and fast. I was looking for a same day notary service and the staff did a great job answering my questions over the phone. When I showed up hours later, service was great! read more

What a wonderful experience! I usually hate going to places when I have to run these kind of errands but Bryan made it a delightful experience. Highly recommended! Seriously, this place is out of my way from work but I'll be going back whenever I need these services! read more

I love love love this place! These guys make all my banners. And I'm impressed with the quality every time!!

Had the most pleasant experience today shipping some packages. Walked in and was greeted immediately. Told them I had no idea what I needed to ship my items and Fred took it from there. He pulled the bags and shipping labels I needed, and then packed it for me! I was expecting to have to do it myself and hope for the best, but he really took the time to make sure it was done right. I really appreciate it. Thank you again. I will probably never go to a post office after this service read more

Extremely helpful. I sold my first item on eBay and they took care of everything for me. They even made sure that I paid the least amount in packing and delivery without a delay but still provided my options. I will definitely be returning for all my future eBay sales. read more

Fast, local, and cheerful service. Needed notary services and banks have stopped offering the service. Got it done fast and with a smile. Thank you! read more

Awesome Customer Service, attention to detail and explanation of service they are providing you. Will find the cheapest way to mail your packages. read more

This is located across the street from the post office on Kramer, and I came in on a Saturday to ship some Christmas gifts. Fred helped me and was lovely. He made sure all of my packages were addressed properly, and chatted me up about the holidays while everything was processing. It was a great spot and they offer every kind of shipping you'd need, along with having all of the supplies you'd ever need to send a package. I definitely will be using them to ship my items in the future and highly recommend this spot. The folks there are lovely, and you're supporting a small business! read more

I have no problem with the service here and the people are friendly. However, Ithought the store was too warm and stuffy inside. Now with Covid-19, I was hoping they would turn down the heat and open the door to let in some fresh air. However, I went inside yesterday to get my mail and I was again struck with the oppressive air inside as if they have no ventilation. This can't be healthy. read more

Diane and her staff are amazing! I just arrived in town and needed a mailing address until I get settled as well as copies of my resume made! Diane helped me pick out a nice looking and good quality paper choice for my resume. She even found a grammatical error . My computer wasn't agreeing with me either when I came in, to top it all off. Diane and her staff helped to make a very arduous and daunting task less stressful for me. Your help and services are much appreciated! Keep up the good work you guys! I can't say enough good things about this place! read more

I went in today to mail in a passport, and Diane and Fred were SO helpful with the whole process! It is so obvious that Diane (owner) truly cares about her customers, which is why I will be back! read more

I was very excited to see a new business in this spot. I became an early customer when I rented a Mail Box there starting at the end of July. Diane and her staff are so wonderful. It is so much nicer than dealing with the USPS. It has been such a pleasure to do business with Diane and her team. I am a big fan and supporter of this Postal Annex location. I am confident that when I receive packages they are well taken care of, and they have been extremely helpful when I have needed to mail items out. Diane IS THE BEST! I LOVE POSTAL ANNEX!!! :) read more