WORST EXPERIENCE at this location. Warning-DO NOT GO unless you want to have your time wasted and…read moretreated like crap. The owner is extremely Rude and it seems she DOES NOT CARE about her customers. So bad I've filed a complaint with FedEx. She claimed that a QR code can't be printed there- dispite that being a listed service on HER linked page for Fedex. She knew the 1st time I came in that I had a QR code. She made me wait 10 min before acknowledging me as she chatted away with the customer She was with. Then told me it would be 15 min wait and I should go to Walgreens. I had a local appointment so I left and came back about 1.5 hours later. This time she had an incredibly rude customer ahead of me who she also chatted with about nonsense as a line built behind me to the DOOR. This truly obnoxious customer turned around and told us all to "Smile, it's a New year" as she took her sweet time chatting away and going as slow as possible. They must be friends and seemed to take pleasure in frustrating those of us waiting on NYE day. Then after that obnoxious customer left, the owner lady scans my QR code and then says oh I can't print that here. I told her you knew I was coming with this as I came earlier and it says on line that you CAN and DO. I can tell you- she was lying to me and was laughing. I have never met this woman or been into this location and will never go back! What a terrible experience with a person who seemed to enjoy being terrible. Sad. She doesn't deserve to be a FedEx authorized location.

I stop here on occasion and the service is great. The owner is very friendly and helpful with all…read moreof my needs. This is a great local business that you should support.

I try to avoid 1st visit reviews or 1x only reviews - but everyone here was super sweet and they…read moreoffer mailbox services. Self - service copier immediately to the left. They will scan and email docs. Prices are set based on the number in your package. Next door Sur La Table. Down from Whole Foods and they will ship off packages as well. They are closed tomorrow for the Labor Day weekend.

Great copy shop with excellent customer service. Helped me scan a large amount of documents at a…read morereasonable price.

They take the hassel out of shipping parcels…read more Great place. Rather you need a package shipped, signs made, a notary etc, this is the place to come in Cornelius. We've been coming here for a number of years and they are great. They have all of our common ship to addrsses on files and make things quick and easy They will also research shipping rates and delivery dates to make shipping prompt and economical. Please note that they moved about a year ago due to Harris Teeter remodeling and taking their space. Photo on file is from the old location and I've posted the new one evey though it's right across the parking lot.

I needed to send something thru FedEx and this place came through for me in my time of need…read more Atmosphere - Basic CLT/ NC strip mall/ business area (meaning that is impossible to find due to the numerous trees, nondescript buildings, and meandering parking areas that do not connect), spacious inside, clean, friendly/ helpful mature staff. Service - They worked w/ me to get done what I needed to get done. They even let me use their stapler! Overall - If you need to FedEx a package quickly or have any other shipping requirements, this place is helpful and will met your needs.

Great communication; Staff were extremely eager to help me with the Notary Service which I needed…read moreat last the last minute. Fair with pricing. Location was very busy - they definitely take pride in the quality and caliber of work and service that they deliver.

UPS STORE #2690 NEXT TO BAGEL BIN in Huntersville, NC Questionable business practices…read more Absolutely! I don't typically post a review, but when I feel a business is unethical it is important to me that the community. I hope what happened to me does not happen to anyone else. A friend of mine took a package into UPS store #2690 on Feb 5, 2026 for a guaranteed over night delivery to me in Austin, TX on Feb 6, 2026. The store charged $214.00. On Feb 6th I tracked the package. It was delayed due to weather. But how can that be? There were no weather issues in Charlotte or Austin, and if there was why did they accept the package for overnight delivery? Yes, there were weather issues the previous week, but that was the previous week. When I contacted the UPS store owner/manager, Issa, I was told they could not be accountable for weather. The package would not be delivered until three days later. To make matters worse because I was no longer in the Austin area to receive the package he wanted to charge me $100.00 to reroute it. Completely unethical in my opinion. After going around and around with Issa hoping to get a full refund, he offered me a $75.00 store credit. Sorry, that doesn't cut it. Rather than accept an offer like that and keep quiet I would rather not, and post this in hopes that it will help someone avoid this situation in the future and go elsewhere to ship overnight packages.

I can't say anything about the store as far as purchasing an item or checking out but their Amazon…read moredrop off is absolutely horrible. The staff needs more help and every single time I drop my item off, it's always delayed. I have a delayed item again and this is the 6th item I have dropped off here. All of them have been delayed. If I drop off at kohls or ups I never have a problem. This is the last time I use them for Amazon.

I stopped in to just check out some HP laptops and a printer for my adult son. The sales guy Nic…read morecame up & offered his help and after talking with him about the features of the two items I decided to just buy them. NIc was so knowledgeable about these products and definitely not pushy at all. He made this purchase very enjoyable and I will be stopping back to get another laptop soon for myself soon. Top notch guy!

Erlines is always helpful and has great customer service skills. It's always an easy return process…read morewhen I go to this location .

Went to ship a package, Pierce was super helpful with a custom box and shipping! What more could…read moreyou want from your local fedex? 5 stars!

I went to to print and scan some immigration documents, and they charged me about $79. This felt…read moreextremely expensive for such a simple service. The price was not clearly explained to me before the work was done, and I only found out the total when it was time to pay. As a customer, I expected transparency and reasonable pricing. Charges like this make it feel like people are being taken advantage of, especially when they need urgent help with important documents. I do not recommend this place if you are looking for fair prices or clear communication. It's better to ask for the exact price before agreeing to any service.

The "manager" Sam was completely unhelpful, unprofessional, and just overall uncomfortable to deal…read morewith. I asked her questions about the yard signs services, and she acted like helping me was pulling teeth! She did not know how to answer my questions and I felt that she was just trying to rush me out so she could leave. Hire someone who doesn't hate their job and take it out on the costumers. I felt that none of my questions were even addressed and I will not be returning here again. Big thank you to the experienced professionals at Sign Post for taking their time to help me out instead.

I had a very unique shipping requirement and Joe, the owner of Lake Norman Freight/UPS Store #2193…read morewent above and beyond their normal scope of service to help me. I live in Austin, TX and I found an outstanding deal on Craigslist from a seller in Cornelius, NC on an item I'd been looking for all over the country. The item was heavy (80lbs) and the seller was moving and did not have time to arrange any shipment for me. So, from Austin, I searched for "shipping, Cornelius, NC" and Joe's store came up. I called them and Joe answered. I described my situation to him and he told me they could pick up the item from the seller, crate it and ship it to me. He quoted me a price right there on the phone. Also, he was able to take my payment via PayPal, so that made it even easier for me. So far, this was all in the scope of their service, but it was all handled so personally and professionally. My remaining problem was how to get cash to the seller who was not set up for PayPal and have time to figure out how to accept wired funds. They needed cash at the time of pickup. So I asked Joe if he would let me pay him what I owed the seller and he could get the cash to her in person. He very graciously worked with me and consented to do it. This was not in his normal scope of service and I suspect he doesn't want it to be a regular request, but I mention it as an example of the personalized service I received from this locally owned business. Five Stars to Joe and UPS Store 2193/Lake Norman Freight Center in Cornelius, NC! Thanks so much!