Good luck trying to get anyone to answer the phones in the parts dept. You call up and a receptionist will answer and tell you everyone is busy and someone will have to call you back. No one will EVER call you back! This has happened to me over a dozen times now. I don't even want to use them anymore. read more

I hate to give low rating but after being ripped off, that is the only way to warn others and teach this repair shop. To remove the DPF filter and just to inspect it (which they did it visually without using any equipment) and put it back which took them 30 mins as technician M. Robinson told me later they charged me for 5 hrs of labor, however initially the shop gave me a final estimate of 2 hrs. Another thing that they charged me for something that they didn't do in terms of the service (diagnose flex pipe leak) as they later tried to explain me that just even a 1 minute visual inspection is still labor and it is charged. $100!!! Ridiculous! Even though in the receipt they wrote that flex pipe was removed and and inspected for leak. Well, this is not a professional shop, these guys are criminals after this all! Later they refunded me $100 cause you have to have some honor. But I wouldn't recommend them even if it is the only dealer (Hino, Mack) in your area. read more