Got there at 5:30, doors were locked and they finally came and said they're closed…read more Their sign says they're open 3 days a week until 3 But online and over the phone say something else. Weird and waste of time

If I could give negative I would!!!!! TIM made my husband and I nervous to begin with because he…read moredidn't seem how to use the "new" system! Well he said everything was good to go and when our states opened he would get them filed. WELLLLLLLL turns out he did something completely wrong and when I called to ask how it can be fixed he told ME to call OHIO. AFTER I PAID A LOT OF MONEY for him to do it. Well I told him I was really upset about this and he told me to give it a day or two and see if the state corrected what they have done. Well they didn't and when I called back to talk to him his WIFE NOT HIM got on the phone and basically said it was our fault because her husband went of what we gave them. Ummm excuse me? I did not file the incorrect information with Ohio they did. Not to mention his wife should have nothing to do with it. Well went in today and was told I would get a call with the correction before the end of the day. YEP YOU guessed it NO CALL NO TEXT NOTHING. We NEVER had this issue with Jackson Hewitt or the H&R Block on Washington in Junction City. I recommend staying far away from this place and petitioning to have it closed as they are just screwing people over.

This was my first visit there, and I was very pleased with the service. She was friendly and…read moreprofessional handled my taxes quickly and accurately. I would highly recommend their services to anyone.

I have been a customer of Jackson Hewitt for 20 years. That changed this year. I applied for an…read moreadvance refund loan in December and my account got "stuck." Their software is outdated and antiquated. My account is still "STUCK" and it is now February. The local office has been great and trying to get this resolved. The customer service on the phone is terrible. I have been lied to numerous times about my account and cannot seem to get any answers when escalating it. When I received a call back from a customer service representative, she flat out lied and said the location I was using was not longer a site. I was in the site that day! The customer service representative did not do her job! I was first told I would get a call back in 20-30 minutes. 2 hours later, I called back and after being put on hold numerous times, I was advised I would hear back in 72 HOURS! Escalating beyond the local office is a joke. They are not the issue, the company is the issue. I can go on and on! Their incompetence is going to lose them a 20 year customer! Save your time and money and go to another tax preparation service!

I was given her info from a group I trusted so my daughter could get help with taxes. My daughter…read morecontacted her and initially she responded. Then nothing. Complete failure to reply to my daughter at all. I also attempted to message her with zero response. We will now be filing an extension and finding someone else to help her

From the owner: Individual tax preparation Small business (Schedule C)…read moreMilitary finances and taxes Retirement Bitcoin Military to civilian transition Tax planning Budget construction/reconstruction Rental properties Farms Investments

Very satisfied with the professional service I received from R & J Tax Service. We had a…read morecomplicated return and Kelli Hubbard understood every twist and turn and explained it all perfectly. The staff was always friendly and professional and always acted very quickly. I Highly recommend these accountants!!!

From the owner: We will thoroughly and conscientiously study your personal situation, and tailor our advice to your…read morespecific needs. Accounting Software Selection & Implementation Bookkeeping/Write-Up Business Consulting Business Entity Selection Buying or Selling a Business Estate & Trust Tax Preparation Financial Statements IRS Representation Payroll Services Retirement Planning Sales Tax Services Tax Preparation & Planning

I have been getting my taxes done With Shannon for years. Always professional and they do a great…read morejob! They also do not charge a crazy amount of money for your return.

From the owner: Specializing in: - Bookkeeping…read more- Financial Services - Taxes-Consultants & Representatives - Accounting Services - Tax Return Preparation

Reese & Novelly does some accounting work for me. I'm a lawyer from California with one employee…read more They know all the laws of California. They've been my accounting firm for the last 5 years, and I have never had a problem with them. I have never been audited by the IRS or the FTB while they have been doing my accounting. I am grateful for their services and recommend them to small businesses and individuals.

From the owner: Reese & Novelly CPAs, PA Provides Accounting Services, Tax Planning, Tax Preparation, Accounting…read moreServices for Individuals, IRS and State Tax Audit Defense and Consulting, Accounting Systems & Software Consulting, Financial Audit Services, Billing Services, Budget Preparation Assistance Services to the Wamego, KS Area.

I went to H&R this year, David was super helpful and helped me make sense of the mess I made last…read moreyear when I used Turbo Tax. David was very thorough and helpful explaining everything. I will definitely use them again next year to do my taxes. Peace of mind was worth the money

I figured after my horrible experience at the location in Junction City, KS this year in which I…read moreended up leaving without having my taxes done I would give the Manhattan location a chance. It was the best choice I've made. I set up an appointment less than 24 hours in advance for the lunch hour. The "receptionist" must have been a Tax Advisor herself because she was MORE than helpful in taking my information and matching me to someone with experience based on the answers I gave to her questions. (Again a completely different experience from the Junction City location in which their receptionists have NO clue what is going on within the confines of those walls,) I arrived on time to friendly and helpful faces. The location was quiet, clean, and convenient. I informed the receptionist that I was there for an appointment and I didn't even have to sit down to wait. Nor did I have to fill out the forms that the Junction City location makes you fill out before being seen. Apparently my information being in their computer for the last 10 years was enough for them. What a novel idea. Bring in Senior Tax Advisor 5 "Carolyn." One of the most pleasant ladies I have had the pleasure of meeting. A genuine, caring, sweet, intelligent, refreshing treat. I knew from the moment I sat down with her that I was in VERY capable hands and that I was NOT going to have another Junction City experience. What a relief. "Carolyn" walked me through everything step by step and even corrected the minor errors that had been repeatedly ignored over the years by the Junction City location. "Carolyn" was never in doubt with what she was doing and made me confident that regardless of the outcome, she was right. This may just be my favorite "5 star" rating that I have given. You just don't find customer service like this anymore. What a refreshing experience! I would HIGHLY recommend this location and "Carolyn" to have your taxes done.

I've been doing my own taxes for years, trying to save money by DIY... you know how that goes. I…read morefinally got tired of dealing with the increasing complexity of tax forms in general, but especially when there are business activities involved. Liberty got my tax returns done in speedy fashion (even with a schedule C) and the rates are reasonable. It was worth getting my tax returns done with so little effort on my part, getting deductions I wasn't expecting, and I don't think I've ever gotten a tax refund so fast. Thanks Liberty, I'll be back next year.

I just want to thank this libertyTax location. I haven't done my taxes for a few years and they…read morewere able to help me. They took the time to make calls to the IRS and all the boring stuff and got me maximum returns on my taxes. They are fast and friendly and knowledgeable. Highly recommend anyone doing they're taxes.