poor caring aspect! put flowers on my sisters grave , 5 minutes later they were removing them! I…read moresaid whats the big idear, and replied we kept the flowers off the graves. imagine I put flowers on my sisters grave on her anniversary and they removed them! no respect for the dead or family

This is the absolute worse cemetery I have ever seen. The manager is down right rude!…read moreUnprofessional has no absolutely NO PEOPLE SKILLS! And has no business working with the public. SHE HANGS UP THE PHONE ON YOU! How's that for RUDE & UNPROFESSIONAL! It's a dirty cemetery. The roads are all cracked & pot holes. We pay through the nose for the right to burial of loved ones & stone. But that is all. They have no respect for the deceased. Or their families! So sorry my Father is buried here! And they close gates. God forbid you work during the day & weekends. Or if you want to leave flowers. Or a candle on flat stones. You don't have the same rights as the tall stones do. Guess the tall stones money is greener & better. Than the flat stones. If you have a flat stone. They throw away anything loved ones leave for the diseased. Which is very disrespectful! And almost like stealing from the deceased! And makes loved ones feel discriminated! Because God forbid who ever mows the lawn. Can show the same respect for ALL the deceased & their families! And go around the stone! As they do for the tall stones! Or at least let the deceased families take care of the up keep & mowing of the their deceased Stones area themselves! And at least then I am sure the cemetery would be cleaner! And so that They can leave flowers. Or a candle in memory of their loved ones! Also cemetery locks it's gates during the week at 3:30 PM and at 12:30 PM on the weekends! Call ahead for the current visitation hours. You have to visit the deceased on their schedule! NOT yours. Also if their reason for them closing the gates is so that no one vandalizes. If people really want to vandalize. They can always jump the fence. Also the cemetery is filled with goose excrement everywhere! It is REALLY SO GROSS! They should be more worried about CLEANING UP THE GOOSE EXCREMENT! That you can't even walk to a grave site. Without stepping in goose excrement! Then they worry about removing flowers & candles that loved one leave. To show respect in memory of their loved ones! It really is a shame! Aug. 9th 2014 I go visit my fathers grave. Just to see that my father's head stone has been damaged. Because they mowed the lawn right over the stone. Not showing the same respect for all the dead! This was so heart breaking to me & my family. I am so sorry we buried him here. This is such a horrible disrespectful cemetery! We spent so much money for nothing! We have no rights! Apparently this is a place were if you want to off somebody. This is were you dump the body & run. No Flowers allowed. You're lucky if you can have a stone. But if they damage it due to their carelessness Oh well you have no rights. Except the right to dump the body & run! I wish this site would let me post a picture of the damaged stone!

This funeral home was recommended by a social worker and due to us not ever having to go through…read morethis before we were very skeptic. From the very beginning the team here was empathetic, informative and went above and beyond. When we walked into the services we were speechless at how beautiful everything was presented. During this awful time the team made this as easy as possible. I would not second guess recommending them for any and everyone. Thank you again from the bottom of our hearts!

Attended services at south coast funeral home for my nephew yesterday. The service was beautiful…read moreand very personable. The compassion of Tom and his staff was amazing and helped my family through this difficult time. Thank you from the bottom of myself and my family.

The worst experience of my entire life. I thought telling my young daughters their beloved…read moreGrandfather had died just days after Christmas was the worst thing I'd ever done, but taking my suddenly bereaved mother-in-law to Auclair Funeral Home was worse. We were greeted by a woman (Sue?) who plopped done and quickly said, "So, Mrs. Rezendes, what are we doing today?" as casually as taking an order at McDonald's. We proceeded to tentatively explain that her beloved husband had died just the day prior and we weren't quite sure. She brusquely asked again about our plans, of which we had none, and offered very little solutions. When I asked about a short service on the coming weekend, Dec. 31-Jan. 2, she said it would be tough because "the New Year's holiday screwed us" and staff was limited. The experience was the exact opposite of what my mother-in-law and her sons needed, so the second time she left the room to check her calendar I followed her out, at the request of my family. I asked her if she could "please, bring it down a notch" because my mother-in-law was very upset and emotional, and she had a visceral, angry reaction. She said, "what the hell are you talking about?". I gave the examples above and asked that she speak with a bit more care. She rolled her eyes and yelled to her (husband?) Adam to get out here to deal with me. I thought Adam might diffuse the situation because clearly the bereaved should be respected, however he quickly said "no, we don't need this" and told me to leave. He followed me back to my family and told them to get out because they couldn't work with us. Never in my life have I been so disrespected, and on an extremely trying, emotional day. I expected care and compassion and was instead treated in the worst possible way. Luckily, we were able to make an appointment at Hathaway Family Funeral Homes, also in Fall River, that same day and received the service we expected from utmost professionals, for roughly the same price. The space was larger, more inviting, and staffed with warm, loving family members who would never treat anyone the way the Auclair family treated us. Do yourself and your loved ones a favor and stay far away. PS - my husband posted a similar Google review shortly after our meeting (it used to appear above Rich B's review). Rest assured we will copy and paste this for as long as it takes to spread the word, regardless of how many times Auclair removes it.

I'm a man of little words my son passed over 6 years ago not only were the Auclairs helpful and…read morekind during this time they still help us out every year send cards and lighting candles for us just very compassionate owners and staff.

My mother had request when she passed to use the funeral services of this establishment. I have to…read moresay they did a great job and very professional. The grieving process is difficult and they made the decision I needed to make easier and took their time with me and walked me through the process.

From the owner: From the time that our great, great grandfather, Mariano J. Silva conducted his first funeral in…read more1890, it has been the desire and goal of those of us who have followed him to serve all families with the utmost care and consideration. We strive to offer arrangements and services to all, despite one's financial limitations. We are proud to say we continue in the tradition of Mariano, as we serve our grieving families with respect and dignity, as if they were our own. The funeral directors of Silva-Faria Funeral Homes are caring and experienced professionals who understand that each family is unique and has personal requests and traditions. These requests and traditions are of utmost importance to our staff of licensed funeral directors.

If you want your loved ones taken care of after they pass away then stay away from this funeral…read morehome! My MIL passed away on a Sunday. We met with Bill from the Kingston location Monday morning. We went over all the costs and details. For a one day 4 hour wake and a meet at the cemetery funeral it was over $9000 without including casket, vault, or anything like that. When we were there Monday morning Bill said my MIL was already embalmed. We had the services on Saturday so 6 days from the date she passed. On the morning of the wake Bill calls me and tells me that my MIL does not look good and she has significant blisters on her face and we should do a closed casket (not my MIL wishes)! Now an embalmed body properly done should not show signs of blistering by day 6. Bill stated he would talk to the owner about getting the embalming fee reimbursed. So the following Tuesday I sent an email to the owners and never got a response. I waited a week and contacted Bill. He stated that the office would give me a call. 5 more days go by with no call. Finally I threaten them with contacting the state and after 2 more phone calls to the answering service someone calls me back and states a refund will be going out in the mail. A whole $690 back from over $9000 given to them for this egregious mishap. $90 of that was because we paid for a hair stylist to come in and do her hair. Also the day of the wake the doorman kept asking the 18-22 year old females "what's the password" before he would open the door for them. Like way to be creepy! Needless to say, we got some money back for their mistake but it doesn't negate the fact that family feels like they never had a real chance to say goodbye. Also never a response from ownership of the funeral home or an apology in any way! I would stay far away from this place!

We required funeral services for my mother recently and we used Shepherd Funeral Home…read more I have to say they were professional and caring. Every step of the way I was kept well informed and we were able to have the most wonderful services for her, just as she wanted and just as we wanted. We found the staff and funeral director to be available helpful and answered all of our questions that we had. If you have never gone through a loss and the stresses of losing someone they go above and beyond explaining things and walking us through the whole process. Thank you Shepherd Funeral Home

I had an excellent experience with Full Circle Ceremonies. The ceremony Rochelle designed for me…read morewas beautiful, intimate, and captured my feelings better than I could have expressed myself. I highly recommend working with her.

From the owner: Every life, every love, every joy, every transition, every sorrow, can be honored and made sacred…read morethrough ceremony. As a life-cycle celebrant I seek ways to use ceremony to help others connect more deeply with the full circle of our life journey. I work closely with my clients so that each ceremony I create is an authentic reflection of the client's belief system, values,desires, and personal style. Contact me for ceremonial writing today.