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    Pouya Namiranian

    5.0 (1 review)
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    18 days ago

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    Sacramento Oral Surgery - Proof of over charge due to their mistake

    Sacramento Oral Surgery

    4.2(46 reviews)
    4.9 mi

    I had to have 5 teeth extracted. My dentist referred me to Dr. Quo at Sacramento Oral surgery. My…read morehusband had been referred there and is was a wonderful experience for him. My husband experience calmed my high anxiety when it was my turn. I cannot praise Dr. Quo and staff enough. They are kind, thoughtful, professional, knowledgeable but most of all they treat each patient like family. My Husband and I highly recommend Sacramento Oral Surgery Roseville, specifically Dr. Quo and her staff, to anyone needing oral surgery.

    I had one of the most stressful and upsetting medical experiences of my life at this dental office,…read moreand I feel obligated to warn others. From the beginning, I was quoted one price for my exam and procedure, only to later be charged more due to an "error" on their part. That error somehow became my responsibility to pay. I was already in severe pain and felt completely trapped--waiting another week to find a different provider was not realistic. I made it clear that I did not want to be put under sedation. During the exam, the doctor probed a severely painful tooth with no Novocaine and pushed all the way into the root pocket. The pain was extreme and unnecessary. Because I reacted to that pain, I was then told the procedure would not be done unless I agreed to sedation. This was frustrating, especially since I've had far worse and more abscessed teeth treated in the past without sedation. After a full week of agony, I felt I had no real choice and agreed to sedation simply to get the tooth removed. What happened next was terrifying. After I was sedated, I was later told directly by the dentist herself that I had "overdosed on fentanyl." I was told Narcan had to be administered because I stopped breathing, and an ambulance was called to ensure I was okay. I had previously disclosed that I have sleep apnea, which increases the risks associated with sedation and should have been handled with extreme caution. Even after the procedure was completed, I was required to remain in the office for what felt like at least half an hour because they were unable to get my blood oxygen levels back to a safe or reasonable range, and my oxygen saturation was floating dangerously low. Despite this serious medical incident, I was then charged to be sedated a second time in order to complete the procedure. When I later attempted to discuss the overcharge and the overall situation with the office, one of my calls was abruptly ended. When I called back and spoke with Nora in billing, I was met with defensiveness, blame, and a complete lack of empathy. I tried to calmly explain my frustration with being overcharged for an incident caused by their own error, but the conversation was repeatedly turned around on me. I was told it was my fault and even told that I had not overdosed--despite that being a direct statement made to me earlier that day by the dentist herself. There was no attempt to work with me on the bill or acknowledge the seriousness of what I had gone through. Because of this office: I was overcharged I was subjected to unnecessary pain I was sedated against my initial wishes I stopped breathing and required Narcan I was charged again And I was treated dismissively afterward At no point did anyone attempt to acknowledge the seriousness of what happened or work with me on the billing. This experience reflects poor medical judgment, unsafe sedation practices, unethical billing behavior, and a complete lack of empathy. I strongly urge anyone--especially those with sleep apnea or concerns about sedation--to seek care elsewhere. No patient should stop breathing, be revived with Narcan, blamed for it, and then billed extra.

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    Sacramento Oral Surgery - Once I regained consciousness. Great facilities!

    Once I regained consciousness. Great facilities!

    Sacramento Oral Surgery
    Sacramento Oral Surgery - Follow up appointment 6 days later. Having a quick recovery :)

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    Follow up appointment 6 days later. Having a quick recovery :)

    Citrus Heights Modern Dentistry - Outside of the Office

    Citrus Heights Modern Dentistry

    3.3(87 reviews)
    0.8 mi

    I've been a patient at this dental office for about three years, and unfortunately my most recent…read morevisit on January 30, 2026 left me extremely disappointed and concerned. I came in for a routine exam and cleaning and was told -- based on 6-month-old x-rays, that I now needed two crowns, possibly even a root canal, and a deep cleaning. What was frustrating is that at my previous appointment no dentist mentioned any of these issues or recommended treatment. Had I been properly informed at that time, I could have started treatment sooner and used last year's dental benefits instead of being faced with a large out-of-pocket estimate all at once and now needing a root canal. After spending about an hour and a half at the appointment, I left with an estimate of roughly $4,200 out of pocket and very little clarity about why this information wasn't communicated earlier. When I expressed my concerns, the response was dismissive. I looked at the paperwork I was given after the appointment and it showed that my insurance was billed for services -- including a cleaning, X-rays, and dental photos -- that were not done during that visit. I plan to follow up directly with my insurance provider to report this. This was so disappointing and I don't want this fraud and malpractice to happen to anyone else.

    This is a great dental office. They accept most all insurances (call to verify). The office is…read morebright and airy. The customers seem to encompass all age ranges. All the staff are very professional and personable. The receptionists are very friendly and always try to accommodate your appointment needs. I love that they send a text message and/or call to remind you about your appt. The dental assistants, hygenists and doctors take the time to walk you thru your dental care as well as answer any concerns or questions you might have. They use modern dental technology. The care they provide is gentle and reassuring...meaning you aren't afraid or worried about returning for the next appt. Thank you to all the staff at Citrus Heights Modern Dentistry.

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    Citrus Heights Modern Dentistry - Waiting area

    Waiting area

    Citrus Heights Modern Dentistry - Waiting area

    Waiting area

    Citrus Heights Modern Dentistry

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    Smile Time Dental - Citrus Heights

    Smile Time Dental - Citrus Heights

    3.4(113 reviews)
    0.7 mi

    I had a full exam and cleaning at the Smile Time Dental location in Citrus Heights. in May 2026…read more PART 1: EXCEPTIONAL + I was grateful for the team, from the receptionist to the x-ray technicians to the dentist, who were extremely friendly, professional, and skilled at what they did. I would give this place a 4.5 stars out of 5 stars. It was clear that place a premium on helping their clients. PART 2: CAN IMPROVE - I would have given 5, however the dental hygienist who came to floss my teeth simply did not know how to floss. No getting the string in between the teeth and moving up and down each adjacent tooth. At times, she skipped teeth; at others, she got the floss in between and did one side but rather than lift the string up, she cut across to the adjacent tooth hitting the gum, which I didn't appreciate. If she observes other hygienists and practiced on even herself or the staff, she would better understand how to floss.

    I scheduled a routine dental cleaning that was fully covered by my insurance. However, I was…read moreinformed that I also needed a gel application treatment that would cost an additional $100 out of pocket. Despite having healthy gums, I was told the office would not perform the standard cleaning unless I agreed to purchase this additional treatment, and declining it was not presented as an option. The experience felt more focused on upselling services than providing patient-centered care.

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    Smile Time Dental - Citrus Heights - Do not take your child here!

    Do not take your child here!

    Smile Time Dental - Citrus Heights - Waiting area

    Waiting area

    Smile Time Dental - Citrus Heights - Dental clinic.

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    Dental clinic.

    Pouya Namiranian - oralsurgeons - Updated June 2026

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