I hired Eastern Electrical Contractors to install two light fixtures in my home, one of which was a…read morevintage chandelier shipped from Germany. Unfortunately, during installation, 3 out of 5 of the glass globes fell and shattered due to improper handling and a failure to ensure they were correctly secured before lifting. My state of shock at seeing irreplaceable glass shattered across my dining room floor took over at that moment. Still, after explaining the situation, the original invoice was dropped from $200 to $165. While I can appreciate the partial discount, $35 off really made me feel dismissed. This was a vintage piece, a detail I had stressed while booking. The destruction of the shades doesn't just damage the fixture; it damages the entire value of the piece. After some back and forth (during which it was stated that it was within reason to fault me too for not explaining the precarious physics of the chandelier), the price was eventually lowered to $100, with a promise that if I found replacements, they would cover the cost (to an extent). Unfortunately, that seems like a long shot; these shades are likely irreplaceable, and I think even they realized the absurdity of trying to find matching replacements. The invoice was ultimately waived, but that doesn't begin to make up for the damage done to a one-of-a-kind piece, plus the hours I have spent searching for something similar since the accident. I am incredibly heartbroken, and while I understand that mistakes happen, this experience fell short of the care, accountability, and empathy I had hoped for. If you're installing standard fixtures, you may not run into issues. But if you're working with anything vintage or fragile, I'd strongly recommend finding a team with more specialized experience, more care, and more willingness to take responsibility if something goes wrong sincerely (and immediately).

Unlike the majority of electricians, plumbers and trades people around here who treat small job…read morecustomers as if we Were requesting an audience with the Pope Pious XII. Courtney, the Electrician's fiancé was friendly, gracious, and accommodating to schedule an early appointment though it was at some distance from their homebase in Waterbury. (I had misread it as being in Waterford). Bill was quick to identify the surprisingly mundane source of an important circuit , which had left us in the dark for two months when the local feudal lord Electrician deigned us unworthy of return visit, as was i was rude enough to call twice to complain. - Did you know that there are special circuit breakers for LED lights.? They drove out and retrieved a replacement from electrical supply store. In a jiff Another repair will require excavation on the outside grounds, which may have to wait till the spring thaw. Otherwise numerous cameras, doorbells and light switches stil await my long delayed implementation of a "smart" home system that I purchased six months ago, before I realized that I'm not that smart, and that setting up a wi fi network, is slightly less complicated than launching a interplanetary space probe program. Haven't got the bill yet, but I have high hopes that my faith will be restored in this state,a wasteland of consumer protection.

Robert and his team were amazing to work with. They upgraded my panel and service at my house. It…read morewas a mess (and probably bigger mess than they anticipated), but they didn't complain and they took the time to do the work correctly. Everything looks 10000% better than it did. My wife was so impressed she even told me I should leave them a positive review! I highly recommend!

Another job well done by PES! Angelo came out to help with a rogue thermostat and then also install…read morea GFCI outlet. The outdoor outlet was a piece of cake for Angelo, no problem. But our rogue thermostat proved to be a challenge. Angelo refused to give up and he also got innovative to avoid having to cut holes into the wall and ceilings even tho that would probably have been much easier for him but much more costly for me. End of the day, he found the perfect solution and when he left, I had a new outlet and my thermostat was up & running! PES is definitely my go to for anything electrical. So if you need anything, definitely give them a call first and you will not be disappointed. Thanks again Angelo!!

Joey did a great job, he knows my home hvac systems, and explains the work that's doneread more

I want to recommend and congratulate Climatech for their professional service provide at my home…read more Since Joey O. (tech.) and Joey (supervisor) repaired my HVAC the machinery is working more efficiently, silent and electric bill has gone down significantly. Great professionals in their field!!! Pricing is reasonable, customer service provided by Dianne is great. Most grateful to have found you. Thank you for a job well done.

Submitted request to Yelp and got replies from a few companies, but Josh at TD Electric quickly…read morereplied to every message that went back and forth. We needed a GFCI outlet installed in the kitchen of my daughter's house in West Hartford, not a huge project, but Josh said he could come out and give us a price. He came the next day, confirmed prior to coming, and most importantly showed up exactly when he said he would show up. Price was more than fair, so after agreeing he went ahead and finished the job that day. Work was excellent, work area was clean, and the whole experience was beyond pleasant. We'll be calling him back for more projects. I highly recommend his services.

I have been in real estate for 17 years. First as an agent and then/now as a Broker. In the past…read more10 years, I have also flipped dozens of houses and for years had dealt with about 10-12 electricians. Not 1 of those was anywhere close to Josh at TD Electric! In a business where I am constantly babysitting horrible contractors, I never once had to worry about Josh at TD Electric! Josh is honest, loyal, personable, reliable, fairly priced, on time, professional and extremely competent - going the extra mile repeatedly for me! He is a true "go-getter", does everything the correct way and lacks that ugly ego that his counterparts tend to have. There is NOBODY better if you need an electrician. 5 STARS!!!! John Sanford, Sanford Real Estate & Investment, LLC. www.SanfordRei.com

So disappoint , A-C electrical Andy helped me install the outlet for my Generator. They took my…read moremoney and said Will give me the metal part for safety which cost $200 and never show up again. No recommend this company. Andy said I need to trust him? So I waited for one month now. No more business for A-C Electrionic .

Completely happy with everything they did. They scheduled quickly, worked expeditiously, and their…read morecost was fair. If I need more electrical work, l will definitely use again.

Great service. I am a first-time customer and called on one of the hottest days of the year. They…read morehad a friendly technician out to my house in a couple of hours. He got my AC fired back up in no time at a very reasonable price. I would definitely use them again and recommend them to others.

They have been doing our furnace maintenance for four years now. Woke up this morning with pressure…read moregauge reading abnormally high. Our expansion tank had failed. Called and they were able to get someone out promptly. Technician explained everything thoroughly and had a new one installed up and running within minutes. Couldn't have gone better! Will most certainly continue using their services and highly recommend to others. Eric H.

great customer service, scheduled us in last minute. Technician came out and communicated…read moreeverything, super friendly & took care of the problem.

Arrived promptly early Monday. They were well informed, knew what they were doing, had all the…read moreright gear and were pretty quick and cordial.

I had a terrible experience with Kostantino Electric. Dealing with the owner's son was extremely…read morefrustrating, he was incredibly rude, entitled, and not easy to work with at all. It honestly felt like he cared way more about filming his TikToks and trying to get famous than providing good customer service or running a professional business. To top it all off, the actual electrical work they did was shoddy and rushed. When you hire a company, you expect them to focus on the job and deliver quality results, but that was definitely not the case here. Save your time and money, and hire an electrician who actually takes pride in their trade.

We had a wonderful experience with Kostantino Electric. They were extremely professional and…read morefriendly and did an absolutely fantastic job. We had 3 fans and 2 light fixtures put in. I would recommend them to anyone in need of an electrician.