They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

What ever happened to companies trying to do the right thing? I had an appointment on Monday 9/1…read moreto get an estimate for a new roof. I set the appointment the week before and noted that it was a holiday. The woman and I questioned if it was actually going to happen so she checked and came back with yes. On that same call, she put in that it was kind of a rush because I had to satisfy an insurance issue. I was called on 8/31 by a woman from Semper Solaris and they re-confirmed with me that they would be there on 9/1. Because I called the main number I am not sure which office was to be here for the appointment. Long story short the representative never showed up. I then called on 9/2 to see about a reschedule, as I did not want to impact my solar panels originally installed. They apologized for the rep who did not show up (still do not know who that was supposed to be) and told me they had 2, 3 or 5 available. I said 2 or 3 and I could not do 5pm. They said they would call me right back. About an hour or so later, I received the call back and they only had 5... The next available was not next week. I said never mind because I have a time crunch to try to get the roof replaced for insurance reasons. Today is 9/3 - I was called by Semper Solaris who now wanted to reschedule with me. The earliest date is now 9/11. How did going from It is a sort of emergency and we will see you on Monday 9/1 to now 10 days later. This is not the first issue with this company. I wish you all the best if you choose this. This message will self destruct if this issue gets worked out :). Have a nice day.

Everything went well, and they were on time. A great company to do business with I always like…read moredoing business with veterans.

I had an amazing experience with Affordable Solar Cleaning Pros! Bernardo was top-notch from start…read moreto finish. He arrived early, was extremely courteous, and took the time to clearly explain the entire process before beginning any work, which I really appreciated. Once the job was complete, he went above and beyond by sending detailed photos showing everything that was done--removal of all pigeon debris, installation of the pigeon barrier, and beautifully cleaned solar panels. It gave me total peace of mind knowing the job was done right. On top of that, the payment process was simple and hassle-free, which made the whole experience even better. Highly recommend Affordable Solar Cleaning Pros--true professionals who take pride in their work.

Great experience with customer service AND the solar cleaning service…read more Reuben is knowledgeable and educated me on the ins and outs of how solar cleaning works, the state of my roof, and what kind of future maintenances to keep in mind. I found out the builders left extra tiles on the roof! Communication from start to finish was consistent. I really like that they also provide other services for window cleaning and holiday lights installation; it made it easy to get all the quotes in one to save time. I am looking forward to my future service with Affordable Solar Cleaning Pros -- thank you, Reuben!

The work Paul did was amazing. He was very professional and took his time. I will be sharing…read morepictures of what it looks like, but it looks outstanding. I did not expect him to install my charger on the wall, but he did. I asked about 20 different electricians to install my EV charger and they were all charging me 1500+. Paul, he only charged me $650. I think that is very reasonable, especially in this economy and the hard times people are facing. Also, he was nice enough that, when he showed me the first picture, there was miscommunication and the wrong plug was installed. My charger needed to be hard wired and a plug was installed instead. He only charged me a couple bucks more to change it out and I have no complaints. Thank you for your hard work and I hope your business continues to grow.

Paul is a God sent. I highly recommend Nunez Electric…read more Trustworthy thank you He helped us with a challenging project and we have a new go to electrician.

We spent a lot of time researching solar before moving forward and spoke with a few different…read morecompanies. Our first conversation with NetZero was with Donny, and while it was helpful, we decided to pause and keep learning. After doing more homework and later reconnecting with Nilda and Bobby, the experience felt very different. They took the time to answer questions in plain language, walked through realistic expectations, and never tried to rush us into a decision. After we decided to move forward, the process was handled professionally from start to finish. Nick helped dial in the system design and made sure everything made sense for our home, and Mark oversaw the install side and kept things moving smoothly. The crew showed up when they said they would, treated our home with care, and cleaned up at the end of each day, which we really appreciated. Permitting and inspections were handled by the team and communicated the steps along the way. There were no surprises. Kelly was especially helpful keeping us in the loop and responding quickly whenever we had questions, which made the whole process feel far less stressful than we expected going in. Overall, NetZero Energy felt like a company that values doing things the right way and standing behind their work. We are happy with the install, the communication, and the end result, and would feel comfortable recommending them to friends or family who are considering solar.

Just updating this review to confirm that, in spite of the owner's response to my last review, I…read morestill haven't heard back from Forme (back to being named Forme again, apparently). I've responded to their December 2025 email twice, and heard nothing back. I still have no idea if they're tracking my system performance or not. They sent me a new tracking app to join last year so I could share my system information with them, which leads me to believe they weren't tracking the system the way they said they would be. The data it shared is the same data I had already communicated with them.

I had the opportunity to meet with Oscar Hernandez regarding a solar battery system, and I was very…read moreimpressed with his knowledge and professionalism. He took the time to thoroughly explain how the battery works, its benefits, and how it could help improve the efficiency of my solar setup. One thing I appreciated most was how clearly he explained why my electricity bill has continued to increase each year, even though I already have solar panels. He made the information easy to understand and answered all of my questions without any pressure. Semple Solaris also offered a low-interest payment plan, which made the investment much more manageable. I would definitely recommend scheduling a consultation with Oscar. He is knowledgeable, patient, and genuinely takes the time to educate his customers so they can make informed decisions.

I want to clarify something for anyone reading these reviews…read more The responses you see from this company give the impression that they're actively working to resolve customer issues. That has not been my experience. What I've seen is a pattern--public replies that look helpful, requests for your information, and then little to no meaningful resolution. It feels more like they're covering themselves on Yelp than actually fixing the problem. I also want to respond directly to the statement that "this does not reflect the level of service we aim to provide." There's a difference between aiming to provide a level of service and actually delivering it. From my experience, that gap is exactly where the problem is. The bigger issue is their policies. They're structured in a way that protects the company, not the customer. So when something goes wrong, you're left paying out of pocket to fix their equipment while still dealing with high electric bills. That defeats the whole purpose of going solar. To be clear, this is not about the front-line staff. The people I've spoken with have been respectful and professional, and I understand they're working within the limits they're given. But as a customer, you shouldn't have to navigate policies that make it harder to get a fair resolution. At the end of the day, a response is not the same as a solution.