Came to my house to diagnose why my PC crashes when loading up games. gentlemen told me I needed a…read moreneeded to hard reset my pc and it might fix it. if not I needed a whole new pc. I called and different tech out and he found the issue in 20 minutes saying my ram was corrupted. replaced my ram and my pc was perfectly fine. I'm glad I didn't go spend another $2500 on a pc and it was a simple repair. but I would not trust these people at all. waste of a $125 diagnostic. hopefully they can understand and refund me.

Artice did a great job taking care of my computer. My…read morecomputer basically got shut down by a virus and he was able to get it back up and running and saved all my data. He was Very responsive and also kept great communication with me throughout the process. Gave me updates on how things were going, which was great because it kept me from wondering what was going on. He is now going to be doing my other 4 computers. I highly recommend.

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

First time building pc in over a decade and yeah, let's just say my pc wasn't booting up properly…read more Looked for Pc repair in my area, found Shaun who was close by and open. He took my computer in right away. Super knowledgeable, dissembled everything and taught me how to correct my mistakes for future builds while giving recommendations on how to improve my PC performance. (I have some old components in there..and I mean old.) Anyway, got my computer up and running, installed all my drivers and got the updates needed to get started. Really great, would highly recommend and if I decide to build a pc again, definitely going to have Shaun assemble. Thank you again! Great appreciate everything!!

I had an excellent experience at Cox thanks to Bryan C. He went above and beyond to help me with my…read moreinternet service. Without me even asking, he reviewed my account and found ways to save me money, which I truly appreciated. Bryan was professional, knowledgeable, and took the time to answer all of my questions and address every concern I had. It's rare to find someone who genuinely cares about helping customers, and Bryan made the entire process easy and stress free. Because of his outstanding service, I would definitely return to Cox and ask for him again if I ever need assistance. Highly recommend working with Bryan !

Antonio was an awesome representative. He actually resolved our issues, which other reps at other…read moreoffices had been unable to do. He was respectful, friendly, knowledgeable, and professional. I highly recommend this Cox office for your Cox needs. Antonio said his co-worker, Ayeda, was just as qualified.

I'm a senior citizen, not tech savvy, and more to the point, lazy…read more I put my tech into this guy's hands but on the third ''help'' session I noticed discrepancies in the charges I was encountering ... and his excuses for these questions weren't making sense either. I then took matters into my own hands, and began investigating my (tech) circumstances. E.G. He recommended I purchase a security suite and a VPN - SEPARATELY (bundling these two items would have gained me a 70% discount). At the same time I learned I had an entire (second) security suite in operation unbeknownst to him and of course myself ... and for the past eighteen months?! Do your tech homework, so you can identify these fakers in advance.

Chris is a lifesaver! When the motherboard blew out on my crummy old Razer Blade (protip: never buy…read morea Razer product), I panicked. I called up Help with Tech and got an immediate response from Chris, who came by to collect my dead laptop (following proper social distancing guidelines, of course) and take a look at the damage. He confirmed that the motherboard was totally toast and offered to replace it. Chris's service fee was perfectly reasonable, but (through no fault of his own) the manufacturer cost for a new motherboard was more than I wanted to spend--Razer always charges an arm and a leg for parts. So instead I opted to upgrade to a newer device, and Chris pulled all my files from the dead laptop's hard drive. He was extremely quick and communicative throughout the process, helped me through some questions when I transferred the files to my new computer, and even wiped the old laptop after I gave the go-ahead signal. I'm hoping I don't run into any issues with my new laptop--but if I do, I know who I'm gonna call!

ABCD computers is a FANTASTIC computer repair company!!! Prices are much better than any place I…read morehave called for a lot less service! FAST, Friendly and Professional!!! AWESUM experience!!! You will be maling a big mistake if you go anywhere else!!!

My system crashed during an update. I tried everything to get back in to no avail. I talked with…read morePete at ABCD Computer Repair. Pete was here in less than an hour. He was finally able to get it out of the death loop it was in, again to no avail. He took my system back to the shop and discovered it was a bad drive. Pete sold me a system with new hard drive, complete with Windows 11 Pro and all my recovered data and the price was incredible and he was really fast. If I ever need a tech again, ABCD is my call.

The quality, the professional attitudes, and the communication was better than imagined. We love…read moreour primary bathroom remodel and the accent wall in our family room.

Erwin never calls you back left plenty of text and still waiting on my merchandise…read more its been almost 3 monts and no call and unable to find him anywhere.

Mani was great to work with and explained everything I needed to know…read more He made the changes I requested and built the computer as we discussed. The installer was great and set up the computer for me. Bob T

Shawn's knowledge was far greater than that of most techs. He made all of the adjustments to fix my…read morethree printer connections and enabled them to work perfectly. What I respected the most was his personal demeanor, which made our conversation fluent and explained each step. He also taught me how to do my own repairs should they recur. It was such a pleasant interaction, I missed asking him what the charges were. Dr. Graham

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.