This is by far the worst Home Depot I have shopped at. Very unorganized and help is hard to find…read more Unlike other hardware stores and Home Depots, none of the employees speak or ask you if you need help. The selection of items that I was looking for is much better than Lowe's across the street, so that is the only reason why I patronized this location. It was a Saturday afternoon, and I saw a light fixture I wanted, but an entire forklift was sitting right in front of the one I wanted, so i had to be creative and move all the items beside it off the shelf to get the one I wanted, no workers were in sight btw. Then, the specific bathroom faucet that I wanted was on display, but I did not see the actual box on the shelf. I went online to see what stores had the faucet in stock, and it said the Warner Robbins store that I was currently at had 13. It showed aisle 9 and bin E2, so I proceeded to aisle 9 and could not find the item. Then I flagged down a young man who worked there and asked him where to find the item even showed him the web page, and he said E2 was the end cap and moved on. I searched for about 30 minutes, and even random men who didn't work there who were shopping offered to help me, yet I could not get any help from the actual workers. I had things to do, so I checked out the items in my cart and ordered the faucet for pickup since it was obvious that they would have to look for them. Instead of the 2 hours, pickups tend to take they emailed me 3 hours later saying my faucet was ready to be picked up. I went straight to the online pickup section, and the rude guy behind the counter was like, "You need something." Well, the sign did say online pick up, and I was standing there, so I thought it was obvious, but I told him anyway that I was picking up an online order. He asked me for an order #, when the website only says to show up with ID. He finally entered my name. Amazingly, my order popped up, and then he asked for ID. Once he noticed me taking pictures gearing up for this review, he was more polite. Thankfully, I ended up getting everything I needed that day due to the awesome selection, but the customer service is horrible. Unless you know exactly what you want and where to find it, this location is not worth your time and frustration.

This store has the WORST customer service. I want to get noted that today SUNDSY,APRIL,26, 2025…read morearound 11:00 am my husband and I went to get some lumber since we have people working in our house and nobody helped us getting 14 of the 2X8 X16 wood, I had to help my husband to load the cart and load them in our truck, while there was 4 young and pretty healthy looking male employees just standing right at the loading zone on their PHONES. I am a 55 years old woman that's only 5' tall and 120 lbs and had to help my husband doing the job their getting paid for. Totally unnaceptable!!!!! Think twice if you thinking about purchasing lumber or any kind of heavy item because you'll be doing it all by yourself, as for me I rather drive a little further and get help in a different hardware store , what a shame I've been a customer of Home Depot for so many years but not anymore

A paw-some place for a stroll with your furry best friend. We loved our visit and found it to be…read moreincredibly dog-friendly. We even joined as members! The gardens are beautifully maintained, with brick and asphalt paths that were easy on our pup's paws. There's plenty of space to wander and sniff, from the stunning camellia collections (May is not prime blooming season) to the serene Japanese Garden. Our dog particularly enjoyed exploring the open areas and taking in all the new scents. The staff was welcoming and friendly towards dogs, which always makes for a more enjoyable experience. It's clear that Massee Lane Gardens embraces its pet-friendly policy, making it a truly relaxing and delightful outing for both humans and their canine companions. Just remember to keep your dog leashed and be a responsible pet parent by cleaning up after them. We highly recommend Massee Lane Gardens for a beautiful day out with your four-legged family member!

Beautiful gardens and peaceful surroundings. Staff is amazing and knowledgeable…read more Highly recommend

Back in August of 2023 we purchased a two piece sofa set. We were told 4 to 6 weeks for delivery…read more We were only told it was available in brown only. Well as you can see from photo and beautiful dark blue is also available. You will notice there are no tags to identify the products source so that you can search on line for the best deal or quality of the product before purchase. If we had shopped on line we would have save $600 on each piece and had product in 2 to 4 weeks. Follow up calls resulted in "We will call you when its ready" Not until we pushed did we get a call saying it was being built the next day and would ship to us in a week. Customer service extremely lacking and the Guardsman Protection plan is a waste of money. over 600 complaints with the Grand Rapids location in 3 years. All rating where a one because they couldn't give them a "0". Save you money and shop else where.

From the moment we walked in the door, everyone was very helpful without having that salesman…read morepushiness attached to them. They checked on us to make sure we didn't have any questions and explained their sales very well. We even had an exceptional experience with the delivery guys. They were on time, courteous and even put my mattress I didn't purchase from them on the bed frame. I would recommend their prices and quality of their furniture over anyone. We shopped 5 different stores before finally deciding on Home Furniture.

All of their staff are very knowledgeable about plants and even household items. Houston Hardware…read moreis very convenient to my house. We enjoy supporting a local business.

I've gone here a couple times. In the past months. We decided to start a gardening project. I…read moredidn't have any tools to get started, but luckily I live only a few miles away from the Houston hardware and garden center. Once I got inside I realized that it's basically a small Walmart. The only thing missing is the automotive department. Of course they don't have the same selection as a larger store like home Depot or Lowe's, but I quickly noticed that pretty much everything I needed for my small projects could be found here. After perusing the aisles for a while, I realized that I probably won't need to go to Walmart nearly as much. The staff is super friendly and the prices are on the low side. The gentleman in the lawn and garden section was very patient when educating me on garden plants. I highly recommend checking out Houston hardware and garden center before heading to one of the superstores in Warner robins. They probably have what you need here for cheaper.

This store doesn't seem to have a wide selection of my style. I'm in my early 30s and never seem to…read morefind the best items for myself. I've Christmas shopped here and struggled to find sizes for my boys or my niece in items I liked. The staff are mostly friendly which makes it nice. The store is usually neat and tidy which I do appreciate. I just don't find the selections offered the best fit for me at this specific location.

Shoutout to Kaylee at the cash register at Kohls today at 12:00! She totally helped me with all my…read moreneeds and made my store experience 10 times better!! Will shop here again!

You can get some nice things here, but you have to be very careful what you buy. Some things are…read morejust cheaply made. I bought a night light here that never worked and I bought a dresser that I had to return because it smelled like mildew. To make it worse, even though I opened up a credit account with them, when I went to return the dresser, I had to get a gift card because I didn't have the receipt (OK, I know it's my fault and I should have had the receipt, but it is on THEIR credit card. Gimme a break!). They couldn't look it up. The girl who worked the transaction was very rude, too. Her name is Lori and I'd heard her mock other customers on the phone during previous visits, and with me she was unpleasant as well. Which made the whole experience worse! She is not an asset to this business at all! So, needless to say, I am in no hurry to shop here again.

This is a review of an online order, not the brick and mortar store. I ordered a shelf which was…read moreOBVIOUSLY built crooked but deliberately mailed anyhow. Customer response stated that they could not "inspect" every item. Wish I could attach a picture here. Do not order online from this store. They do not accept responsibility for what they sell under their name.