Dr. DiFresco is a wonderful physician. She is sweet,…read morepersonable & has a caring bedside manner (a trait which sadly seems to be lacking amongst many physicians nowadays). I've never had to wait more than 5 minutes in the waiting room before being called back & she's very thorough in her exam (she doesn't try to rush you in & out like some medical cattle call). I was so pleasantly surprised by the fact that SHE actually returned my phone call, not a nurse or assistant - Dr. DiFresco herself (and she got back to me in 10 minutes!). No other physician has ever called me back themselves, let alone within minutes of calling. She's originally from the same neighborhood in Brooklyn that I'm from, so between her sweet, calming nature & her Brooklyn accent, I felt like I was right back home with my mom taking care of me again. I can't say enough positive things about Dr. DiFresco & I'm so grateful that I found her (for those interested, this is an all female practice).

Warning: they take no insurance. At all. They do not files claims. You pay up front, and file…read moreall paperwork yourself. They do not help, at all, in this process. They do not accept Medicare. And they are very curt about any questions about insurance. Go elsewhere.

Persona Doctors works for me! In 2014, I lost 60 pounds…read morevisiting The Rockville Persona Doctors Office and now I am back again visiting the Bethesda Persona Doctors office in 2021. I have lost 40 pounds so far with a month to go before maintenance. The staff is so accommodating since I am bicoastal and the doctors are so understanding concerning patient needs.

I had a good experience with Persona Doctors a couple of years ago, but had to quit the program for…read moremedical reason. I have tried numerous diets and advises to lose weight in the past but I must admit that with Persona Doctors I have had, and I am having now a successful experience again. I have been in the program 7 weeks now and with my weigh-in tomorrow I will have lost around 16 lbs. Amber is very knowledgeable and professional know, just like before at the Rockville site. My in-person and telemedicine conferences with Dr Ko have always been timely, professional and instrumental in my success from a medical point of view. I highly recommend Persona Doctors for an excellent weight loss experience.

In most aspects it is your standard OneMedical office. The providers are nice and punctual, it is…read morereasonably accessible by metro, sits across from county public parking, and even has appointments on Saturdays. It's also one of the OneMedical offices with a pediatric practice. So why only 3 stars? The lab, especially on weekends, is a calamity. One time my wife had to wait *an hour* to do a simple lab test. Another time it was an unnecessary wait and hassle just to pick something up from the lab. Honestly, if you anticipate needing lab work on a weekend, you may want to consider another location unless you're out of choices. I'm not sure what's going on as neither of us has ever waited more than a few minutes for the lab at any other location. I shudder to think what it would be like if you had to wait an hour with your sick child. With that caveat, if you don't need lab work on a weekend, I wouldn't hesitate to go to this OneMedical location and expect their usual high quality of service and care.

The Bethesda location for One Medical gets 5 stars from me. I'm surprised that they haven't been…read morereviewed yet. In general, I like the integration of the app & telehealth with the office and the idea of a more personalized focus on primary care that One Medical provides. Specifically, I like this location where the staff are all very nice and welcoming. It seems like the staff really care about improving health and "taking care" of you. I tried out the Chevy Chase location last year and had a bad experience with a shockingly rude doctor that surprised me. If I went into detail about what happened there, you would be appalled. I've been to the Bethesda location a lot and they have been great every time. If I had only experienced the Chevy Chase location, I would have quit this program but I've been consistently happy with Bethesda. I haven't tried other locations but the model is that they are a different experience than your average primary care medical office. They are very prompt, stylish and offer the choice between in-person services and telehealth. Prior to One Medical, I had a less than stellar experience with a primary care doctor in a different system. When I say that I've been consistently happy with this Bethesda office, I don't say that lightly. It is pleasant and convenient.

This office is extremely disorganized. I made an appointment for 0800 for FASTING blood work. The…read morereceptionist at the desk tried to explained that I should not have made an appointment? She finally admitted that the phlebotomist had not yet arrived to the office. After waiting 20 minutes, I left. Time to get a new primary care provider!

STAY AWAY: OVERBILLED, UNETHICAL, A SCAM, CALL CENTER NIGHTMARE…read more (Please notice how they do not respond to their one star reviews...) I went to this urgent care for a small rash on my hand. I was in and out in under 15 minutes. No labs, no procedures, no tests, and no complex decision-making. The doctor simply looked at my hand and prescribed a cream. Weeks later I received a bill coded as a Level 3 visit, which is meant for moderate cases requiring detailed history, a full exam, and more involved medical decision-making with labs or diagnostic testing done. My visit had none of this. According to coding guidelines, this was clearly a Level 2 visit: a straightforward problem with low complexity and a simple treatment plan. Billing it as a Level 3 is inaccurate and feels like an intentional overcharge. On top of that, I was charged for a mental health screening that never happened, a weekend fee that was never disclosed, and even a new patient fee at an urgent care, which makes no sense. When I called billing, I was told an investigation would be opened. I followed up multiple times, only to be sent to collections instead. When I called again, I was told no investigation had ever been filed yet somehow the doctor had already "declined" my dispute. After I pointed out how impossible that was, the rep suddenly "found" my complaint in the system. The entire phone call was frustrating and unprofessional. The rep spent 20 minutes repeating my complaint back to me in circles and refused to transfer me to a supervisor until I said I was prepared to file a complaint with my state insurance commissioner and consider legal action. Only then did "the only supervisor" suddenly become available to call me back. When I asked for the supervisor's name, she said there were "many, many supervisors" and couldn't give me one. I pointed out the contradiction.... first there was only one, now there are many.... and she cut me off with a dismissive "have a good day." Before hanging up, I asked again for her name. After a long pause and more hesitation, she finally told me it was "Princess." Princess. THIS IS A JOKE. This urgent care and their outsourced billing department are not just making mistakes, they are taking advantage of patients. I know my visit did not meet Level 3 criteria, and being billed this way plus for services I never received is completely unacceptable. I am at a lost of what to do so the least I can do for right now is to warn others to PLEASE never go here.

I tried to make an appointment with Dr. Faure and had an awful experience with his receptionist…read moreKathleen. She told me that they don't take BlueChoice and was impossible to have a basic conversation with. She just stopped talking to me and I hung up. She called back a few minutes later and said that she'd put me on hold (without telling me), and they do take BlueChoice. Train wreck. Gave up immediately.

It is my practice to start my Yelp Reviews with the positive. I have nothing positive to say about…read morethis practice. If someone else does please message me. They were on the list provided by my insurance company. I got there. I was told they did not take my insurance. I had a conference call with both them and insurance. The woman on the phone was rude and hung up. To be fair, they asked for my insurance card when I made the appointment. They were on the list and I did not have my card handy. They should ask to be taken off the list and not be rude to patients.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

Can't really understand some of the negative reviews. Dr. Thompson is a wonderful, caring, primary…read morecare physician. She is the only PCP I have ever had who actually does return telephone calls personally, and will call to follow up on labs, etc., and to see how you are doing if you have been hospitalized or particularly sick. Sure, the décor of the office isn't particularly modern and the space is cramped, but I would rather have a provider that actually cares about me and gives me the time I need than have a wonderful façade with no substance behind it. I have been to doctors who have their pens and Rx pads in their hands before you even get through the door. I would rather have someone who listen to my problem than someone who is more focused on getting me out of the door asap with a piece of paper in my hand. She is an old-school Doc who doesn't mince her words, so if you are looking for someone who will just give you whatever you want and pat you on the head, this may not be the doctor for you!

Dr. Thompson has been my PCP for about 4 years now. She's always been able to see me quickly and…read morehas even made space for a walk in when I had a particularly pressing issue. She does not over prescribe and she is thoughtful and takes her time. I have never felt her rushing me or pushing to finish an appointment. I have no found any other doctor like this in the DMV or even in my small hometown since I was a child. She cares about your health in a holistic way and emphasizes how your mental health can impact your physical health. In short, she is wonderful and caring.

Love this place. In the perfect location that I can walk to and the customer service is…read moreexcellent. Always here for my medical needs and wait time is not long. I have been coming here since I moved out here . Why is this place closed? I really hope he reopens.

Wasn't open on Sunday as listed on the door. I drove there very sick and on the door it's listed as…read morebeing open on Sunday but nobody was there and it was locked.

I highly recommend Bethesda Physiocare. It is well run and includes state of the art equipment…read more Even more important is the phenomenal care we have received from Arona Diop. My son is a competitive swimmer who has Ehlers Danlos. As a former athlete with EDS, Arona knows exactly how to treat this. My son felt understood for the first time in his life after meeting with Arona. From the exercises, dry needling, massage and extensive education about his condition, everything about his treatment plan has been truly excellent. My son suffered a fractured vertebra this year and once again, Arona was there to explain exactly what he needed to do to fully recover. Arona was invaluable in keeping my son optimistic about his recovery and guiding him on exactly what he needed to do. My son is excited to see Arona and to follow his treatment plan because he says, "Arona has been through a lot with me and has always been right." I have started seeing Arona for my own long term back pain because after seeing how he helped my son, it would be hard for me to go back to any other PT.

It's rare these days to find healthcare practitioners who are genuinely invested in your well-being…read moreand demonstrate this with the utmost compassion and care. Bethesda Physiocare offers precisely this kind of experience, and I feel incredibly fortunate to have found it. I had had dry needling in the past (as a part of my previous PT program) and was looking for someone to provide this service exclusively. After reading reviews, I decided to make an appointment with Noelle. My experience with her over these past few weeks has been nothing short of amazing. She is an exceptionally skilled provider who is clearly an expert in her field. Because of her breadth of experience and extraordinary needling skills, I always felt at ease and am now feeling SO much better than when I first came to see her. And she is just an overall lovely person who you can tell truly cares about her patients. The office is bright, clean, easily accessible and modern. I cannot recommend this practice, and specifically Noelle, highly enough. You will truly be in the best and most competent of hands.