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    Poynton-Marsh Speech Services

    1.0 (1 review)
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    Beebe Healthcare

    Beebe Healthcare

    2.5
    (103 reviews)
    0.8 mi

    Very efficient and friendly. Love them. Love being able to have a set time. My veins are horrible…read morebut they always get it done with very little pain.

    Emergency Department and remained hospitalized for two days. This was his second admission within…read morethe past year, and my 87-year-old mother has also been hospitalized at Beebe during that time. All three experiences raised serious concerns about the care of elderly patients. My father's most recent hospitalization, however, was catastrophic. My concerns involve both the ED and his subsequent hospitalization. My father was seriously ill and medically complex, yet his care lacked the careful assessment, coordination, communication, and planning his condition required. My father has an extreme hearing deficit, and his overall condition further impaired his ability to communicate effectively, provide a reliable history, understand complex medical information, and meaningfully participate in decisions about his care. I am his Medical Power of Attorney and an experienced Nurse Practitioner. More importantly, my father explicitly told his providers to speak with me about his treatment. Despite this, I was rarely consulted about his condition, history, treatment decisions, or overall plan of care. The problems began in the ED. The physician appeared dismissive and made little effort to clarify my father's actual complaint or listen to my concerns. My father described difficulty catching his breath associated with "burping," which the physician characterized as shortness of breath and "indigestion." He had stable vital signs, an oxygen saturation of 98%, and no labored breathing. Given his cirrhosis, severe ascites, and history, I was concerned that his symptoms could reflect esophageal or upper gastrointestinal bleeding. I attempted to communicate these concerns, but they did not receive appropriate consideration. There was a lack of coordination throughout his hospitalization. It was unclear who, if anyone, was directing his care, whether providers were communicating with one another, or what the treatment plan was. For a seriously ill, medically complex 89-year-old patient, there was remarkably little coordinated, team-based planning or management. Equally troubling was the near absence of communication with family. There was no effective process to ensure that my father's designated spokesperson and MPOA was involved in his care--even after he explicitly instructed his providers to communicate with me. Severe hearing impairment is not an incidental issue in a hospitalized elderly patient. It directly affects the patient's ability to provide an accurate history, understand information, and participate meaningfully in treatment decisions. His communication limitations should have resulted in greater attention to family involvement and coordinated decision-making. After three hospitalizations involving my elderly parents, I am deeply concerned about the care Beebe provides to vulnerable elderly patients. In our experience, communication among providers has been poor, communication with family has been minimal, responsibility for the overall plan has often been unclear, and important information from family has not been adequately incorporated into care. My father deserved a careful, coordinated evaluation that accounted for his serious medical conditions, age, communication limitations, and the information available from the person he specifically designated to speak with his providers. That did not happen. These were not minor communication or customer-service problems. They were serious deficiencies in the assessment, coordination, communication, and management of a vulnerable, seriously ill elderly patient. In my father's case, the outcome was catastrophic.

    Photos
    Beebe Healthcare
    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?
    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?
    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?

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    This is an actual patient rokm at this hospital on April 20, 2023. WTH is with the vent hose from the ceiling thing and how is that hygenic?
    Adam's Apple Speech Therapy

    Adam's Apple Speech Therapy

    1.0
    (1 review)
    48.1 mi

    Not typically someone who leaves reviews, but regarding the level of care I expect for my children,…read moreI feel very strongly that it is necessary. First, we were referred to Tiffany by our pediatrician for both children. She was initially very hard to get a hold of. When I finally did get an answer and filled out all the paperwork, I never got a call back. It took about 3wks just to get evaluations set up with me calling repeatedly. My 4yr old daughter was to be seen at school last Thursday at 9:30am according to the reminder I received, and was told that we would go over her result on Friday after conducting my son's evaluation in her office. My daughter was never seen Thursday, and I was never notified that she would not be able to see her on the scheduled day. Instead, I received an email Friday morning stating that she had tried to see my daughter Friday morning, but was turned away because the school was not expecting her. I was told that once authorized with the school she would be seen at 11:30. This also never happened. My 3yr old son's evaluation was in office at 12:30 with me present, and I have no issue with that evaluation, but again I was present. It lasted about 1hr 20mins. I was told only at that point that my daughter still had not been seen at her school, but that after my son's evaluation she would go to the school, despite knowing my daughter got out of school at 2:30pm. Since it was already near 2 when I left, I went to my daughter's school to wait for pickup at 2:30. I was in the parking lot when Tiffany arrived to see my daughter, and saw her walk into the building at 2:15pm, I assume unbeknownst to her. I already know my daughter had just gone in from playing outside and her class was getting things ready to go home. I also know that the office verifies ID prior to any children being brought down. That alone leaves under 10 mins if being generous for her initial evaluation (includes going over 60 different pictures/words per this provider). I was told I would be called Friday to go over her evaluation, and was never called. The following Monday, I was also never called. I called myself that afternoon, after hearing nothing, to go over my daughters result. We went over some of the scoring, she explained what she supposedly went over with my daughter, and told me she had gone to my child's classroom and spoken to her teacher to ask about concerns and go over things with her. I was told neither she nor my son had been scored yet on their eval., but that I would be called back that afternoon, or early the next morning. I never received a call back that afternoon, nor did I receive a call back this morning. I did promptly receive the bills for both children. I called this afternoon for results and questioned the length of time spent on my daughter's eval. I was told my daughter had a very surprisingly low score. (While I did not indicate this to the provider, I am an RN and my children's father is a physician, we have both worked closely with speech/occup./physical therapy in our own professions, and do have a general knowledge). When asked if less than 15mins was an appropriate amount of time for an initial assessment, especially when scored so low, I was told yes, and when asked if she didn't think the assessment may have been rushed, I was told it was an adequate amount of time. I was also told at this time that she did NOT in fact speak to my daughter's teacher while at the school, that she had much later had a phone conversation with my child's teacher. Why lie? In the short amount of time dealing with this provider, she appears unprofessional (unless the parent is present), has in no way communicated effectively, dishonest, and may take advantage of parents who may not know better. We go to providers like this thinking we are doing what's best for our children and expecting a provider that takes their care seriously vs. those perfectly willing to bill for suboptimal care. Unfortunately, we found the latter.

    From the owner: Language training for children with Aspergers Syndrome and High Functioning Autism.read more

    ChristianaCare Rehabilitation Services

    ChristianaCare Rehabilitation Services

    5.0
    (3 reviews)
    66.2 mi

    Christina Care Rehab is a great place to get therapy. I did both vestibular and physical therapy…read more All the therapists I had were amazing and I am doing much better with my struggles with a rare skeletal syndrome. I will continue with my home exercise program and if I ever need physical therapy again - I would return to Christina Care rehab.

    This place is the best. Go see Brian Catania, he is amazing!…read more As a former athlete, I am very familiar with physical therapy and have been to quite a few therapists over the years. Before I saw Brian, 7.5 years ago, I sustained an injury that left me unable to walk normally, let alone workout or continue training. My MRI was normal for the most part, which raised questions as to why I would be in such severe pain. I saw a few different doctors and physical therapists and nobody provided me with any relief. Then, I saw Brian. It turns out I had an upslip in my pelvis, which lead to a whole host of complicated and intertwined problems (SI dysfunction, etc.). After spending one hour with Brian, I walked out feeling like a new woman! It was instant relief! I continued to work with Brian for 2.5 years while I finished out my days as a competitive athlete. Without Brian, I don't think I ever would have been able to compete again. Fast forward to the present...after feeling pretty good for about 4.5 years, the site of my injury began to flare up again. I live and work in Philadelphia and I work long hours, so I knew that seeing Brian was going to be unrealistic. After a few months of trying a few different therapists in Philadelphia and not getting any better, I decided to really live on the edge and leave work a few hours early (at 5:30) to go see Brian. Well, no surprise, after working with Brian for an hour, I felt better than I had felt in over a year. I walked out once again feeling like a new woman! Brian's approach was completely different from the other therapists I had seen. Brian has such a great understanding of the human body and how everything is connected. For example, on top of all of my discomfort neat my SI joint, I had been having trouble breathing for a while. I saw a few allergists and even had an endoscopy, among other tests/procedures, to try and determine why I felt such a heaviness in my chest. I mentioned this issue to Brian and he was able to fix my breathing in a few minutes by manipulating/massaging my ribs/diaphragm. The man is a genius. It took me an hour and a half to get here, so you would think that would deter me from coming back. Nope. I now make the drive from Philadelphia once a week to come here because it is simply the best care you will ever get!

    Poynton-Marsh Speech Services - speech_therapists - Updated August 2026

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