I really thought you guys were awesome. I gave you guys the benefit it out. Spent some money. I…read moreneed the shit in my backyard now it's falling apart. It's been nearly 2 months since I've had it contractor came by himself to install it. He said he needed to save money that he could do it himself, I called the Warranty department so much warranty on it. They want to charge me to send another contractor out here because the contractor they hired in the first place didn't do the job correctly. I will never recommend to anybody only because of the warranty it's not backed up. What a shame , waste of money

All thanks to Kurt Schulz hooked us up with an awesome She Shed my husband got me & I absolutely…read morelove it. It accommodates perfectly in our backyard plus the color choices just love it love it & the installing & installations are great as well. Thank you

Everytime I give them another chance it's disappointing, I call to order on the phone so I don't…read morehave to wait in the yard ( I e had to wait for 2 hours before) and they will not take payment on the phone or pre pull any order unless you are there in person!!!! They will deliver it for $100, I offered to pay that and have them deliver it to their own yard as a way around and I was told it was impossible. So come in at 4:10, knowing they close at 5, have to wait at the counter to get served for 20 mins, then I'm told the yard closes at 4:30 so can't collect today and will have to come back in the morning. Considering it's a lumber yard, the yard actually being open till 5, or just closing at 4:30, or mentioning it on their opening times would make sense. Turn up in the morning at 6:40, to be first through the gate at 7, to only wait 15 mins to even have my paper work looked at to pull the order. It's a terrible service. I use this place when I'm in a pinch, now I will just avoid at all costs. Doesn't matter who you are or how much you spend (I'm a contractor that spends 80-100,000 a year now else where) , they are not interested in decent customer service. Do yourself a favour and look around for a different supplier. Make this your last option.

Never coming back here again. Paid for my lumber at 9:30. It got loaded at 11:00. Nobody give a…read morerat.

Fantastic service and great advice - plus a wonderful product. Good selection of paints and…read morestains. My go to paint store

This store has the best customer service of ANY store to which I've ever been. If they don't have…read morethe paint I need, they'll get it for me. If the color doesn't match right, they'll spend a great deal of time making it right. Like so particular-- in the best way! It's just ridiculous- both the quality and the service. Places like this don't exist anymore: I'm so happy this one does.

Customer service is great! Know the various lines of Benjamin Moore for your various applications…read morewhich helps the DIYer. Trust me the paint covers the sq ft listed in the can and you'll get tired of the color before your finish even thinks about fading.

They have everything you could possibly need to complete a home improvement project along with…read moreservices such as glass cutting, propane refills, auto remote keys, and paint mixing! You get instantly greeted as soon as you walk through the doors and unlike the big box stores, the associates here are quick to help you out with anything you need with a smile on their face!

I went by to refill a propane tank like I have for many times before. Now the manager changed the…read morepolicy is what the cashier told me. I could no longer pay for the refill before they did it. I asked why since it made things convenient. She said the manager got mad at her when she did it previously. They wanted to know what size tank I was filling first. I pointed at 15lb tanks on the wall behind her to let her know of size. She asked the manager, Robert, but he said they need to fill first. The change in policy is no longer convenient. If I have to go into the store multiple times to just have a propane tank refilled, then I will take my business elsewhere. Everywhere else you pay first and they refill and then you are on your way. Lowe's, Academy and other sites are now more convenient. I would go by to help out the local hardware but now I will just go to the big chain stores since this policy has changed.

I bought a sample and a gallon of Benjamin Moore paint from Memorial Paint & Decorating on 2…read moredifferent occasions, and they were nice enough. I decided to start using them because it seemed like a nice mom & pop type store, and I buy paint fairly often. Today, I went in and a young man/teen was at the desk and neither he (nor the older man that waited on me previously) acknowledged my presence for roughly 3-5 mins. I'll never come back and will make sure not to recommend them in the future.

Having bought a house in this neighborhood, I've been here three times now. I am very happy with…read morethe employees there. I can call in a big order in advance and it is ready when I get there. After only three visits they know my name, are giving me a discount and help bring the paint to my car. They were also very helpful on deciding if I should switch from acrylic to enamel as I was not very happy with how the satin acrylic paints were showing a lot of brush strokes on my built ins.

This was my first time getting a charm bracelet so the little girl in me was so excited. I thought…read moreI was just going to exchange a keychain for a starter bracelet, but ended up getting some charms as well. I like that they have small and large charms. The small were probably for kids but hey my wrist is small lol. I was assisted by Sharyna (I might be misspelling her name). But she was so helpful and patient with me as I am very particular with my choices. So she helped made my experience worthwhile. Unfortunately she said that they don't get commission for the sale. Overall I'm very excited for my purchase.

This location has really changed in the last 6 months. It used to be such a clean place- clientele…read morehas changed drastically and it's not the class it used to be. They also tell u one thing on the phone and another in person. Sugarland is a much classier location. The Richmond store is very clean and professional- just too far for me. So sad that customers are now looked at as a number and aren't greeted by their name anymore at Rosenberg location. Very disappointing how things are going downhill quickly. No stars- shuffling people in and out is their priority now. DONT GO TO THIS LOCATION-Quality environment is no longer present. Some of employees are not a good representation of James Avery with their appearance- class is gone from this location.