This is a very nice complex. Christine is the best. She has been in touch with me since touring the…read moreplace to let me know what's available and when. Unfortunately, the timing has not been in our favor. If you have time to wait for an apartment this is the place to be. Check out their pool!!!!

update after move out…read more.. reasons why my rating significantly dropped: 1) ROACHES!!!!!!! we got our apartment sprayed at LEAST 6 times with 1 supposed "bombing" and the roaches never left. our dishwasher was completely unusable due to the tons of roaches that made a home inside it. not to mention roaches in the STOVETOP and in kitchen appliances!!! no matter how much we cleaned and got sprayed they never went away. we actually weren't given our full deposit back due to the state of the dishwasher (which was never used by us) 2) lack of security!!! had my car broken into (like many others) and all they asked for was an apartment number at the front desk. filed a police claim and nothing happened. apparently this was an ongoing issue that had happened multiple times before. also the fact that we were told our entrance gate code would change every few months and remained the same for the entire time we lived there. 3) trash pickup. our trash can was constantly not being picked up, and we received letters saying it was too heavy (which it hardly was) or torn into (mice/cats would get into it when we would place it out). it was very annoying!!! overall, it was an okay living situation. i wouldn't live here just for the roaches alone. you decide!!!

I recently moved in and I was helped by Ruth. She made the whole application process smooth. She…read moreshowed me around the property and the amenities are amazing. Also maintenance is on top of everything. Highly recommend moving into Heritage Plaza if you love downtown San Antonio!

Wish i could have waited until the very end of my lease which is up in August. However, it seems…read morethat renewing your lease is far more important that relaying updates or even a response back to a work order regarding MOLD! I am a current renter who placed a work order in on Saturday June 13th. It has been a little over a week(today is June 23) and it took me going to the front office to get an update (on June 22) on what the solution was going to be about the MOLD i found in my AC vent... in MY BEDROOM. I am 8.5 months pregnant, and up until the last week i enjoyed my time at these apartments. The location was convenient, staff was friendly, maintenance was Always respectful and polite. But since this new management team has taken over, this place does not feel like a home. Work orders typically had a turnaround time of 24-48 hrs. So this makes no sense to me. When i went to the front desk, i asked about an update for my work order, i was informed "we have had to let several people go so we are running with two maintenance men at the moment". Which, fine! But the explanation on why my apartment hasn't been checked was what got me. I was told "i printed out all the work orders and they are aware of them all and are working through them as best as they can, if they are not in your unit by today, they will be there sometime in the morning. It is currently 1:32pm and yet NOT ONE person has been in my unit. Oh but let me not forget to inform them if I will be renewing my lease! I have received a total of 6 texts, 11 emails (from June 4-June 22) about renewing my lease and not one text/email with an update on my work order. I informed the front desk woman that i was not renewing (the mold definitely played a part in my decision) and turned in my form right then and there. Any consideration of renewing left when lease renewal took precedence over health. Hopefully this gets their attention, because this is definitely a management issue and not a maintenance issue. Their lack of staffing should not risk the health of renters and management needs to prioritize the work orders and not just hand off to maintenance and let them figure it out. ***UPDATE*** Since Beatriz is based out of Austin and has clearly no professional experience when it comes to accountability, let me add an update. The cleaners mentioned showed up the next day. Thank goodness! In their professional opinion they mentioned, yes, that the AC setting should be set to "auto" not "on". This is my second lease here, and i moved to this unit to upgrade from the smaller one i was in. NOT ONCE DID anyone mention this to me, nor have i experienced this in any apartment I've called home., BUT also poor design. They mentioned how the layout for the vent in the shower/restroom pushed the air to the bedroom causing poor ventilation and being a big part of the mold issue. So it was a combination of both things. Now had the ac setting been mentioned, i would have gladly taken accountability. Clearly something you do not know anything about. My review was more so to draw attention to the facts... it took me writing this review to get a response and/or action 7 BUSINESS DAYS LATER. It was the lack of urgency and accountability in action and response that was more of concern, second to the initial work order, MOLD. Beatriz, a more respectful response would have been to leave a number and have me contact you to get my side. A review CLEARLY does not allow enough space to give ALL details. Your lack of knowledge and information regarding this situation is clear. Had you attempted to reach out to speak to me this could have been taken care of with the office here. But because you chose the right one, i didn't have time to make this edit, but i MADE time. It is now public. This is only one of the many concerns and issues that happen here. This complex is not a place to call home anymore. There has been SEVERAL vehicle break-ins, all within the same day or days apart. Vandalism to vehicles(caused by hit and runs). Elevators constantly being broken down and taking days to repair so if you live on the first floor but have to park all the way up because there's no open spots on the lower levels, the stairs is the way to go.(good luck if you're on the 6th floor parking). Break-ins to storage units. I've had my street access door almost broken(or entry attempts) several times. As well as things stolen off my porch (like my shoes). I could go on. But public do what you will with this info.

Without a doubt, this is the best place to call home in the area. Not only are the amenities great…read more(and new!), but everyone in the staff is absolutely committed to making the you feel welcome, no matter how long ago you've moved in. They push themselves to provide us with a sense of community in a way I've not seen, even as a prior homeowner. As far as the apartment space, I moved into a brand new unit with a great view of the pool and clubhouse. Everything feels high end and very much NOT the typical style of apartment you can find at these price points, especially in the Stone Oak area. I've been here for 2 months and absolutely know it was the right choice!

Wonderful attention and concern for tenants needs. Really enjoy Wed. Fellowship at the office.read more

I just want to share my experience with the staff at Vickery Grove (McKenna & Keater) They made it…read morevery easy and satisfying with our home search. They were more than helpful and beyond friendly! The complex was super clean and looked better in person than in pictures! That is a very big plus when you're looking for a perfect home. They made me feel like family and treated me with the upmost respect, and they have been consistent with smiles on their faces every time I've been there I can't think them enough for what they have done and continue to do! I highly recommend Vickery Grove To anyone who's looking for the perfect home and a great friendly staff!

My wife I needed a home for a year in San Antonio and this community is perfect for what we needed…read more The location is great, the house we rented is good sized and clean. The staff were easy to work with and very helpful.

the staff is incredibly helpful, a step ahead, and so friendly! the complex is beautiful and has…read moreall the amenities you could want, need I say more?! (also got some yummy ice cream from an event that they decided to host out of kindness!)

Ventura reality is awesome. These apartments truly are the best…read more The food truck are premium and the businesses customer service is at its best. They are out here in this heat feeding a bunch of people.

Destiny is amazing and has been very helpful in our move in to this community. Always willing to…read morehelp and very friendly and respectful.

ZERO STAR Pay rent to a luxury apartment but with so many…read morerestrictions. Only 2 guest at a time. I have 3 children married with kids and they can all come over, unless we notify the staff. Can't smoke in my balcony a cigarette. I can understand inside the apartment. Towing - They follow to check if your vehicle is register, and if not a second after parking the vehicles are getting towed. HORRIBLE Trash Valet, ok when they come by to pick up, and takes the delivery packages that are left on the door. No AC for 18 hours in beginning of April and till the day Mr. Green (property manager) still has not respond. He has told me he will call back and days pass and nothing. I also had a Staff horrible, the only good one that cared is no longer there. I will not renew lease, DON'T waste your time on this property as no one there cares for the residence.

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

Unfortunately, my experience living here has steadily declined. There have been ongoing maintenance…read moreand structural concerns, including doors not locking properly, plumbing issues, broken security gates, and repairs that often felt temporary instead of properly resolved. Safety has also been a concern, with vehicle break-ins, lack of cameras, and unmanaged pet issues around the property. The property itself has noticeably deteriorated over time, while communication from management often feels dismissive rather than solution-oriented. Residents should also be aware that monthly costs can increase significantly due to added fees beyond base rent. I also want to note that management may publicly dispute concerns raised in reviews. However, I have documented proof of the issues I experienced, including photos, maintenance requests, and written communication. I stand by my review and am simply sharing my honest experience for future tenants.

Move in these apartments at your own risk. I lived there approximately 6 months. Every day…read moresomething fell off of the apartments; whether it was the patio doors. The big glass mirror upstairs in the bathroom, or something. My AC Leaked for weeks with me using a bucket to catch the dripping water; which contracted water bugs before maintance came out to try and fix it. The property manager name is Sara, and she is the biggest liar and the fakest person there is. If the meaning 2 faced was a person she would be it. She might have a okay looking face but her character is trash. The management with these apartments is not a good look for this complex.