The owner is a top notch vendor. He cares more about the customer making wise and knowledgeable…read moredecisions than about just selling a product to a random customer.

Super friendly and helpful. Got a great bicycle for a good price. Made sure it was the right one…read morefor me and got the proper adjustments.

Very POOR experience with this shop on a simple bike repair…read more I took my bike in to the Bicycle Pedaler in Wichita, Kansas, for a new tube. The teenager who was supposedly the "bike mechanic" on duty wasn't sure which direction to turn the nuts to loosen the wheel and turned them the wrong way at first. Then he had a lot of trouble getting the rim out of the frame. After he got the new tube installed, he inflated the tire to full pressure and then tried to force it back into place on the frame, ripping a brake pad loose from the caliper. He half-heartedly pressed the pad back on, but it was not secure. At that point, the brake pads weren't aligned to press on the rim on both sides - one was actually pressing on the tire, until I mentioned that it should press on the RIM. I was watching all this but he never admitted to accidentally busting the rubber brake pad loose. When I got home, I had to get the rim straight in the frame again, adjust the derailleur (which would not shift smoothly after the "mechanic" replaced the tube), and for safety reasons, I put a new set of brake pads on the calipers. As you can see from the photos, the "mechanic's" attempt to reinsert the pad did not re-seat it securely and NO WAY was I going to rely on that to stop with when it looked like the pad could come out. Considering my own time to fix the issues my bike had from being "repaired" by this shop, plus the cost of a new pair of brake pads, and I should have just installed the new tube myself. No plans to go back to the Bicycle Pedaler.

Once again the staff did an amazing job upgrading my bike and provided me with outstanding service…read more I highly recommend this bike shop, it's the best in town.

I've been wanting to stop in here for some time and finally did today. Turns out that Shawn and I…read moreare the same age, we're old school BMXer's... and we both raced at Sprocket's in Rose Hill- early '80's- FAST and short track in it's day, HUGE starting hill. We met today for the first time and reminisced about our old BMX days. Talked about all of the old frames and components in the old days, back when 90% of the frames were made here in the USA... GT, SE, JMC, REDLINE, DIAMONDBACK, GJS, PROFILE, HUTCH, SKYWAY, etc.... The early days of BMX were magical, most people these days don't even have a clue of how special it was... Anyway, I had a great time talking with him and I highly recommend him for anyone wanting to get into BMX, he knows everything about it and even still races a 20". Btw, his current 20" bike is state of the art awesome, knarly, rad!!.... almost couldn't stop looking at it!

Love my local REI, particularly the bike shop. Friendly/attentive staff with quick service…read moreturnaround. There are bigger store options and boutiques with more "specialized" services, though I find myself coming back here.

REI in Wichita is the greatest. Tonight Brigette helped me fit my backpack... Patient, and…read morerespectful to this old lady... last week i went to REI to ask about what would be a good choice for a 2 week trip to Spain. The two associates were just as nice, -maybe a Ryan and Chris... . over all, i can't express enough my gratitude for sharing their experiences and expertise.

On October 8, 2024, I brought my UForce 1000cc to Biker's Edge in Wichita, Kansas, for dash repairs…read morethat I was explicitly told would be covered under warranty (by Logan). But instead of doing the right thing and waiting for authorization from the warranty department, they jumped ahead and did the work without approval from them or myself. Now, I'm stuck with a $260 bill because the warranty department refused to cover it. Why? Because there was only a loose nut behind the dash, and no parts were broken. So now I'm out $260 for a loose nut. This entire situation is beyond frustrating. I made it crystal clear that this needed to be covered under warranty or call me to get my approval after they had a cost for me, but they chose to do the work anyway, without confirmation--and then expected me to pay for it. And as if that wasn't enough, it took them two days to even find my warranty in the first place. This is an absolutely ridiculous way to run a business. When you take a vehicle to a dealership, they at least have the decency to check out the problem, call the warranty department, and let you know what's covered before they touch anything. But not Biker's Edge. They just do the work and stick you with the bill no matter what. It's a joke. Customers should be able to trust that warranty repairs will be handled properly, but after this, I've lost all faith in their service department. And here's the kicker--when I went to pick up my vehicle, they told me the warranty claim was denied because the warranty department wouldn't cover it. I called the warranty department myself and found out the real reason: Biker's Edge labeled the issue as an "adjustment." If they had simply told the truth--that the gear shifter was getting stuck in the steering wheel--they would have covered it as a safety issue, no problem. That was the warranty department's exact words. This isn't even about the $260 anymore. It's about the dishonest and shady business practices at Biker's Edge. From what I was told by the warranty department, they make more money when they bill the customer instead of going through the warranty process. I will never set foot in this place again. I'll happily drive an hour to another service department that actually values their customers and doesn't screw them over. Avoid Biker's Edge at all costs unless you want to get burned like I did.

Terrible bussiness. Extremely high employee turn over rate. Owner doesn't take responsibility. If…read moreyou bought a Suzuki RMZ Army Edition recently, just know Bikers Edge is trying to sell your special edition parts you were supposed to receive with your bike after warranty registration.

Hands-down, the most reputable people and knowledgeable that I've ever came across and learned so…read moremuch from Rick and Joanne, and not only have firsthand knowledge of everything that they sell, but they've even toured Urex so he also does in house repairs. Service after the sale impeccable he'll either fix it on the spot or have it for you the next day if the parts are in stock and knowledge and variety is outstanding. So anybody that are saying the bad things out there about them if you can't say something nice don't say anything because the people that I play with and the people that I know, haven't had any problems thank you for your time .

Hands Down the best airsoft supply store I've ever been in. Extremely friendly and knowledgeable…read moreservice from the owner who is alway more than happy to help.

great gift, bought for a christmas present and was not disappointed. they exceeded my expectations…read morefrom the pricing, quality, customer service a timely turn around i think i found my new go to for all my custom needs! highly recommend

Great service!!! Value was on point!! The art work and finished product sealed the deal for me! I…read morewill be using you again!!! Thank you!!

Very nice and professional. Went above and beyond what was expected. Will be a returning customer!!read more

This cobbler is amazing. He took my expensive Italian shoes and re-soled them like it came from…read morethe factory. He's very talented and a good man. I highly recommend him. He is one of my regrets from moving out of Wichita.