We used to love this place and have spent thousands over the past year. I wish I didn't have to…read morerate it so low, but things seemed to have changed in the past few months. Our lab had been going since he was a puppy. Doesn't have a mean bone in his body--family, friends, and strangers have commented on his sweet disposition. 7 Paws even told us he plays with dogs others won't play with. Needless to say we were surprised when they twice claimed he was aggressive with another dog. He's never displayed ANY aggression and they couldn't say what happened or why. Besides, many times he came home with scabs and it never was a concern of theirs then. There are also no webcams available to the public. It left us questioning the staff's level of training and the level of supervision overall. After the second "incident", with no previous warning, we got two differing stories from different workers on what to expect for any future visit. I wish I could say this was the first time we received mixed messages. We reached out twice for clarification--no response. I was shocked when I next picked him up and found he was in a room the size of a closet for the whole visit. He was crying, desperate to go outside and do his business, and based on how much water he needed was very dehydrated. If they replied with clear details and he was clearly in the wrong, I'd be calling our trainer to work on the issue. But no communication leaves me wondering if there isn't a good explanation. After that last visit I worry they just don't care. I guess we'll find another place that does.

Jen and her team are phenomenal! I've been bringing my dog here for 5 years since she was a puppy…read moreboth for boarding and doggie daycare (literally 5 days a week). They know her so well and have always kept a close eye on any concerns. I think they know her vaccine schedule better than I do. Beyond that, I've had to board her for several extended trips and they done everything from administer medicine to tracking her bowel movements. I couldn't speak higher of them and hands down recommend their services

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Pat takes care of our cat Riley every time we go out of town. We've never heard a complaint from…read morehim. She also brings in the mail and makes the house look occupied. She has very reasonable rates and does an exceptional job.

This is the first time we entrusted our cats to a pet sitter. I was very nervous about leaving them…read morefor 7 days. Pat took great care of our kitties. She even texted me her concern that there was no mail. I texted her back that my hubby put a hold on the mail. Its the little things like this that make a difference. We are so happy to have found someone that we can rely on going forward. Thank you Pat and Elite!

We have been using Tail Waggin' Pet Services for our dogs for over six months including a 2 week…read morevacation and we can't be more thrilled! Kristen responds to questions and requests promptly and professionally. Unlike with our previous sitter, the dogs seem extremely happy and stress free when we get home. Kristen, Tracy and Lois made a great impression from the initial interview and continue to impress us with their care and concern for our dogs. It is truly a relief to know our dogs are being taken care with love and attention while we are gone.

Enough good can not be said about Tail Waggin' Pet Services…read more Recently, I had to go out of town, and did not want to put my four-pawed children in a Puppy Prison, so I looked around and decided to hire Tail Waggin' to pet sit my kids. From the first meeting, where Kristen came to meet the dogs, I knew I had found someone who would care about my dogs as much as I do. One of my dogs really does like anyone but me. Kristen took her time, and I think spent extra time to get to know her. I received daily emails with pictures of how they were doing, which no Puppy Prison has ever done for me. When I got home, I saw how well they were, and looked happy and healthy as when I left them. When Kristen came to drop off my keys, my kids were excited to see her, so I knew right then, when I need a pet sitter, or pet walker, I know you to call, and you should too.

My dog got real sick under the care of a different vet and ended up in the ER. Hoffman was…read morerecommended by the ER , as of course I was looking to switch vets. All 3 Dr's are fantastic!!! My dog has a chronic Illness and I usually call at least once a week to make an appointment, ask a questions , or have a concern and each time I am so well taken care of by the Dr's and staff. Not one person rubs me the wrong way, which is rare there is usually one person that you just end up not liking to deal with. They all love my dogs and treat them like their own . My last vet .. they didn't really like dogs if you can imagine that. So I know my dogs are in great care and I highly recommend them .

I called in hopes to get my dogs tooth looked at and before I could even explain anything or ask…read moreany questions I started getting bombarded with defensive energy and being told I have to have an exam, why do I even need to have my dogs dental looked at because he (which she is a she) is only 1... oh maybe because she broke a tooth because she's a dog...? Honestly one of the most unprofessional, defensive, and unintelligent "professionals" I've ever interacted with. No chance I'd take my dog to see you guys if that's how we are spoken to just trying to get an appointment for my dog. Hire better employees to answer the phone.

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

We've been using Jason for daily walks, and he is great. Very reliable and communicative - and we…read moreknow our dog Stoney is taken care of. We'd recommend him to anyone in the area!

Leaving your pets while you travel is tough, so we're so…read moregrateful to have found Jason. He gives us peace of mind that our cats and dog are in good hands. He sends pictures from every visit and you can see how much he loves animals. Having Jason take care of our pets helps us enjoy our travels even more.