1. Army Trail Animal Hospital

    1. Army Trail Animal Hospital

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    Bartlett, IL

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    Army Trail Animal Hospital

    3.9 (46 reviews)
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    Services - Army Trail Animal Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

    Army Trail Animal Hospital Photos

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    Recommended Reviews - Army Trail Animal Hospital

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    Reviews With Photos

    John M.

    Been going to Army Trail Vet for many years. Doctors are very good and knowledgeable. They have a walk on scale as you enter and then you see a technician before you see a doctor. Fast test results . They do have a coupon for a free nail trim when up to date on exams. Located in Bartlett Plaza at Army Trail Rd and Route 59. Ample parking.

    Wellness Plan #1
    Jennifer P.

    I had to switch vets because we now live too far from the ones we've been at fo'ever. Army Trail Animal Hospital came recommended on some local parent groups, so took a chance and made an appointment. First impressions are that they're pretty great! I had to drop my dog off for her appointment, so Dr. Jennifer called me and spoke with me on the phone. She and the techs were very nice and personable, explained everything, and answered all questions that I had. Dr Jennifer also asked what pet food I gave my dog, and gave her recommendations (grain free versus grain). I've never had a vet proactively ask about diet, or had the discussion based on their clinical experiences. Pleasantly surprised. My dog will return in a month for a dental cleaning. Also, I signed up for the "Adult Plan," which offers some savings on treatments and procedures we would do anyway (some routine, some preventative). So far so good!

    Looking out the window, enjoying the view.

    My home veterinarian was on vacation and I had not 1 but 2 canine emergencies. Everyone I encountered was kind! The quality of care was great. Most importantly, the manner in which my pups and I were treated was warming. We were treated with kindness and compassion. I highly recommend this group for your furry friends and family members!

    Cubbie waiting for his new vet technician friend to come back and play with him.
    Nichole D.

    Everyone here is so nice and they took great care of me and my puppy I will definitely be bringing him back here as well as my other golden I would highly recommend this pet as they are definitely reasonable in their prices and extremely professional and caring.

    I can't say enough to praise this place! The only regret I have is that we didn't come here sooner. Dr. Shabib is the most wonderful vet I have ever encounter. Extremely kind, patient, knowledgeable. He goes above and beyond each and single visit to ensure Maximus was examined from head to toe and to rule out all possible diseases. All the techs and front desk staff are also incredible. Very helpful and kind. Max was always comfortable coming here. I will recommend this hospital to anyone I know who has a pet. Even though the outcome was not what we all wished for, this place is truly amazing. Thank you dr. Shabib for all.

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    19 days ago

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    2 years ago

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    6 months ago

    Dr. Anda is wonderful- treats my dog with love and care and has no stereotype on his breed or size. Can tell she genuinely loves her job.

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    7 months ago

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    6 years ago

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    4 years ago

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    3 years ago

    The wait time was ridiculous, they're clearly understaffed and the waiting room was crammed with people and not enough places to sit.

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    4 years ago

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    8 years ago

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    6 years ago

    Kidney sludge in a rabbit wasn't diagnosed correctly. Rabbit died. Don't come here for any rabbits. Vet does not care and not knowledgeable.

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    4 years ago

    This is my favorite vet to take my dogs to! Everyone in there is very nice and helpful. Always takes very good care of my dogs.

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    5 years ago

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    7 years ago

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    5 years ago

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    9 years ago

    Once again my fussy dog got his shots. They did a great job with him despite his bad attitude!

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    13 years ago

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    10 years ago

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    12 years ago

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    5 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    13 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Army Trail Animal Hospital

    Review Highlights - Army Trail Animal Hospital

    Dr Anda is an excellent doctor as well, finding ways to help while maintaining professionalism.

    Mentioned in 15 reviews

    Read more highlights

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    DePAW Pet Resort - Daycare is great way to socialize your dog!

    DePAW Pet Resort

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    Update 3: I filed a BBB complaint. The business responded with false claims that I harassed the…read moreowner on social media and LinkedIn and cited an employer I have never worked for. They are now threatening legal action. I stand by my posts and have not made any false statements. TO THE OWNERS RESPONSE. Don't be sad about my review--be disappointed in yourselves as business owners. Do better. Everything written in your response directly contradicts what I was told in person. You stated that multiple attempts were made to contact me regarding this incident. That is false. No one contacted me at any point. Management only became aware of the issue after I reached out. You also claim my dog was properly cleaned and reference video footage. If such footage exists, please share it--you have my email. His condition upon pickup clearly indicated otherwise, as I spent 45 minutes cleaning feces from his paws once we got home. There is also no reasonable way this could have been "missed." My dog was wearing a large winter jacket that required staff to handle and touch all four of his paws in order to put it on. Staff were taking an extended amount of time before bringing him out, and another employee stepped in to assist with getting him ready. Given that level of handling, it is not credible that feces covering his paws went unnoticed by anyone who was paying attention. Regarding the padding, two staff members explicitly stated it was part of his care due to concerns about him falling as a senior dog. That representation was a key factor in my decision to purchase the Pawdemics service. Lastly, I appreciate the advice suggesting veterinary boarding. However, that recommendation could have been communicated during intake, during follow-up calls, or after I paid for an evaluation. At no point was this raised as a concern. You had no issue accepting my dog despite him being partially blind, deaf, and showing signs of dementia--until after something went wrong. Your response continues to contradict what was communicated to me in person. Again, if you have additional information or footage, please provide it via email. I am absolutely disgusted with this facility and my experience here. I was convinced to place my dog, Tito, in their "Pawdemics" service after being told he would receive constant surveillance and that it would be best for him as a senior dog. I was also promised a padded room for his comfort and safety. None of this was true. The room they described to me is apparently under construction, and instead my dog was kept in a cage with no padding anywhere on site. When I picked him up today, his paws were filled with chunks of feces. I was told he had an accident and that staff had cleaned him up -- clearly, that did not happen. I spent 45 minutes cleaning him myself once we got home. I don't understand how something like this could be "missed." When I raised my concerns, the general manager repeatedly stated that they have other dogs and cannot watch him consistently. If that's the case, why am I paying extra for a service that was sold to me as individualized, specialized care tailored to my senior dog? The explanation directly contradicts how this service was marketed. I asked to speak with someone above the general manager and was told there is no one -- that the owner does not interact with clients. That response alone speaks volumes. This was a complete misrepresentation of services and a very upsetting experience for both me and my dog. I would strongly caution anyone considering this place, especially if you are trusting them with a senior or special-needs pet.

    Within just a handful of times of using the daycare service at DePAW (after 4+ years using a…read moredifferent doggy day care, weekly, without incident), our dog got bit and injured by another dog while under the care of DePAW, a bite that tore her ear, damaged tissue and wound up requiring her to be sedated and given stitches. When they called us to tell us about the incident, DePAW told us that another dog had 'overcorrected' ours, when she tried to play with a dog that didn't want to play with her. A professional dog daycare service needs to have the experience and knowledge to separate dogs before this happens - most often bites happen with uncomfortable dogs, not aggressive ones. It's clear that the other dog was uncomfortable in the situation they had the dogs in, and our dog got the worst of it. We feel this was a preventable accident and likely a result of either staff not recognizing the energies of the dogs under their care, or them taking on more dogs than they can handle at one time. A dog who is uncomfortable enough to seriously bite and injure another dog should not be in the same room as a playful dog who wants to initiate play with others. Perhaps even more disappointing on a personal level was the conduct of DePAW in the aftermath, and how transactional and impersonal our interactions with them have felt. When calling us to tell us what happened they never apologized for our dog getting hurt there (I am sure this is a liability thing they are trained to do) and they did not follow up afterwards to see how our dog was doing. We only heard from them after we sent an email expressing disappointment a week later - we did hear an apology then, to their credit. I'm sure we've signed a waiver giving away all of our rights in terms of compensation and vet bills, so we didn't even try to ask DePAW for help with the hundreds of dollars of medical bills we have incurred due to this incident, but they didn't even waive the $35 daycare charge for the day she got hurt. I guess a dollar is a dollar. I don't think I've ever taken the time to write a negative Yelp review when we've had a bad experience, particularly with local businesses, but given this experience I don't feel like DePAW is necessarily a safe or caring place to leave your dog and so for that reason I feel that people should hear our experience. Again, we've taken both our dogs to a different doggy day care for 4+ years on a weekly basis and always felt they were safe and well taken care of by people who were attentive and cared for the wellbeing of our pups. That's not at all how I've felt interacting with DePAW - it feels very much like they care about your dollars, not your dogs. I can't speak to their other services, and I'm sure there are people working here who truly love dogs, but I'd strongly recommend you look elsewhere for safer, more caring and less transactional daycare options.

    Army Trail Animal Hospital - vet - Updated July 2026

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