1. Pratinidhi Mod Dr

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Vernon Rockville, CT

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Pratinidhi Mod Dr

5.0 (1 review)

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Rockville Family Physicians PC

Rockville Family Physicians PC

1.7(6 reviews)
1.2 mi

If I could give the rating of 0 I would. Susan Izzy is the best, the rest of the staff is…read morehorrible. The do not follow through once you leave the office. They made me figure where to go for an M RI and call to schedule it. They NEVER called my insurance company and when the insurance called them, 4 times, they never picked up or called back. I had to actually sign a waiver that I would have to pay for the MRI if they doctor doesn't get it approved. Once I got the MRI, Friday morning, the doctor never called me with results. I called on Tuesday and they said they still don't have them. I called the MRI and they said they sent the results last Friday. Call the doctor again and she actually told me to call and have them sent again. How about the office staff do THEIR job instead of me who is in so much pain not have to play phone tag between two offices. Just horrible horrible treatment of patients on pure laziness. And they cannot blame Covid because they are actually seeing less people cause they don't want the waiting room filled with people. This is their job and they just have this entitled attitude like their time is more precious then mine. STAY FAR AWAY AND FIND A DIFFERENT PRACTICE. and Susan Izzo should leave that practice because I am sure they don't treat her well either!

Okay, so I'm not exactly a fan of doctor's offices. But really, who is? As a diabetic, I've had my…read morefair share of not-so-cool (and some downright traumatizing) experiences at the doc's office. But I have to give Rockville Family Physicians credit for actually being a pleasant place! My nurse practitioner, Susan Izzo, is wonderful! She actually listens to me and has helped me overcome a few fears/hurdles in dealing with my diabetes.The receptionists at Rockville Family are consistently CIVIL, which is more than I can say about other medical offices I've been to lol! Another bonus is that I've never had to sit in the waiting room for longer than 5 minutes. The furnishings and equipment may not be super high-tech like at some fancy office in, say, Glastonbury, but it's cozy enough and doesn't give off a scary laboratory vibe. Overall, a decent place.

Pratinidhi Mod Dr - familydr - Updated July 2026

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