Love the team at TAPS! Had a pest issue and Ronald and his team took care of everything…read moreprofessionally and did the job right.

We have been using TAPS PEST CONTROL for the past year or so, and I can say that we plan to stick…read morewith them. We live in an area that is prone to ants and roaches. Every time we have a problem inside, they respond promptly. Our service tech, Jason, has been quick to reply and is polite and does a good job every time. We have the bi monthly service and I would say it's definitely worth the money we pay.

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

They emailed that they would call me and never did...Do not post that you will do something and…read morethen fail to do it...

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

Don't ask for credit card information before you even step a foot on site. Makes it seem like a…read morescam. Don't ask for credit card information before you even step a foot on site. Makes it seem like a scam.

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

I called to get more information about an issue I'm having with Palmetto bugs at my Airbnb…read more They said they could give me a free estimate but would not give me any details of what they could do to address the issue. I told them that it is an Airbnb with guest currently staying there. I can't have people running in and out, giving free estimates. I asked if she could give me a range of what the pricing would be or if it would be less than $500. She refused to give me any kind of price range wondering if the reviews on here are fake as many seem to be these days

Dion is the best! He provides an exceptional service and I can always be assured that I won't be…read moreseeing any bugs in my home! He is great at communication and offering suggestions as well. Grateful to have him servicing my home annd yard and keeping it bug free!

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

Always receive excellent service from Jacob! He is fast, efficient, friendly and professional!! I…read moretrust Family Pest to take care of my pest problems! Since being on a quarterly schedule...our pests are kept at a minimum. I highly recommend Family Pest Services!! Thanks!!

Don't let these guys do your pest inspection they not only missed a termite infestation in one spot…read moreof the house we purchased not even two spots in 3 seperate spots in the house were active termites were. They're response there was no way of us knowing. Then what are you good for?