Love the team at TAPS! Had a pest issue and Ronald and his team took care of everything professionally and did the job right.

We have been using TAPS PEST CONTROL for the past year or so, and I can say that we plan to stick with them. We live in an area that is prone to ants and roaches. Every time we have a problem inside, they respond promptly. Our service tech, Jason, has been quick to reply and is polite and does a good job every time. We have the bi monthly service and I would say it's definitely worth the money we pay. read more

Asked for a termite treatment on the outside of my property. Haven't had any issues and they've been in regular contact to help. I requested a treatment and they've were out to take a look the day after. Good value for there treatment. read more

Jason Beliharz is a great pest specialist and was very informative throughout the extermination. I learned a lot as a first time home buyer. You can tell Jason takes a lot of pride into his work. We very much appreciated him and will be using the services again! read more

Battled ants all summer and decided to call in the pros at Taps. Knocked the ants out in a few days.

I would not recommend TAPS. While their pricing seems somewhat competitive, if you find pest and lawn services for less and decide to cancel with TAPS, you'll have to pay a $250 cancelation fee. Shop around and you'll find more complete services with better pricing. read more

I had a good experience with Taps for a "not-so-good" problem. Nathan came out to inspect and find my rodent issue, and he thoroughly explained everything including my options. He was professional and personable, but most importantly, was able to find a good resolution for me. Highly recommend. read more

Paul was quick to respond to my call and came the same day to walk our property and determine where the rats were getting in. He set traps and blocked several holes where the rodents were gaining access. He and the owner came several times to monitor the traps and check access points. This is a very conscientious and reliable company and they really care about their customers. I would recommend them to any homeowner who is having issues with any wildlife around their home. read more

Have you ever had that customer service experience that just went perfect? Craig and all of the team I encountered at TAPS Pest Services provided me that same wow...no negative surprises!!! I specifically needed a raccoon removed from my property and some preventative exclusion work. I didn't share my previously obtained quotes and Taps. Was about 30% less cost with a longer warranty than the other quotes I had received. 1. Reasonable price. 5 stars 2. Organized proposal through the completion of the Job. 5 stars 3. Craig the technician doing the work very knowledgeable and polite and professional. 5 stars 5 stars and yes I'm extremely satisfied with the completed work Mike Brockway read more

We are still in the middle of our rodent control process, but wanted to post a positive review for Levin Gonzalez. He was the first to respond when we requested assistance. A very personable and courteous young man who listened intently to our concerns and set up our schedule for treatment. He returned today to check the traps and again impressed us. read more

I called Taps because I recently moved into a new house and saw quite a few German cockroaches. Taps scheduled my appointment right away. Levi came out to treat my house. He was very professional and explained the whole process to me. I was very impressed with how thorough he was treating my kitchen. i am happy to say that after 2 visits, we haven't seen a German cockroach in 5 days. i would definitely recommend Taps to anyone needing pest control. The costumer service was the best! read more

Alex is exactly the kind of service professional I was looking for, very thorough and communicative. I am so pleased and looking forward to the next (bigger) project because I have total faith in him and his work. read more

Taps is truly an amazing company! I love that they are a small family owned business. The customer service is fantastic and easy to get a visit scheduled. The technician that came out to service our home was so respectful and professional. He let us know exactly what he was going to be doing and he did a wonderful job!! I strongly recommend Taps for any pest control needs. read more

Would give 0 stars if possible. It's been a terrible ongoing experience dealing with Taps, and regret hiring them for wildlife exclusion service for my home. After 5+ weeks of "service", the issue is still ongoing and no resolution is in sight. After I've reached out to inform them the current methods and what is currently being done is not working, and we need to get more aggressive with treatment, they've scaled down their "services" and only send technicians to take pictures and "check traps" only. This is after I was assured several times that additional steps would be taken to get my issue resolved. It is clear they are not capable or are simply unwilling to complete the job and needed services and another/different company is going to be needed to do the job correctly. Management has refused to issue a me refund. Can't trust this company or employees to resolve the wildlife issue. Will never work with them again. Do not hire this company. read more

Had an appointment with Taps between 10:00 and 1:00. I called them at 12:45 as they hadn't called or come yet and was told that their service tech called in sick and they couldn't come that day. They didn't bother calling and let me know. We rescheduled for 2 days later between 2:00 and 3:00. Still no one showed up. I called and they said I wasn't on the schedule. They told me the owner would call to discuss. Never received the call. I am now calling another pest control service. Update: Owner did call a short time later. He said he as well as a few others were sick, which caused this issue. read more

Taps took time to talk to me at length about a cockroach issue on a Sunday evening, in immediate response to a inquiry I placed online. They came out the next morning and Nick, the technician, was super patient in hearing my description of everything. He described all the options and alternatives and then went above and beyond, crawling under our house, checking gutters, and even looking out for other pests. Their affordable monthly plan was ideal for us. They're expanding into St. Pete and are eager to gain your business and go above and beyond. But they are family owned and operated so they still maintain the accessible friendly customer service that I prefer over franchises with more turnaround. read more

Paul and Alex were great today helping to resolve a rat issue. Hired them for continual services.

They are great was on top of it weekly. Great people to represent the company. Kind, pleasant and caring about the issue. I would highly recommend. read more

Used TAPS Pest when I first moved into my new home. They were friendly, through, and overall very professional. So far since the service we haven't had any issues with bugs in the garage like we were when we first moved in. The price was pretty fair and I was impressed when they even went into my attic. Solid choice, good local business. read more

Got a quote online. When the came out said it would be 399.00 instead of the 49.00 quote. Then said they would honor the 49.00 and at least treat the ants i saw but not the 2 roaches. They sprayed outside and garage but not inside even though my kitchen has tons of these "ghost ants". Instead they put 2 any houses on my counter, which is nasty. Then that day and the next 2 i received multiple emails and texts asking if i was going to schedule the 399.00 service which was ridiculous. I sent an email stating i was not going to schedule any further services and did not want any further services from them. Then 3 days later they charge my card again . I called and was told that i received services at the end of month and they are billing for next month. I explained that i wanted 1 time service, the email stating that I didn't want any further services and that they didn't even spray inside for the problem i was having with ants. She said she would have the owner call me back which didn't!! I just wanted the 2nd charge removed, the constant emails and any further services removed!! read more

We hired TAPs for pest prevention. Alex and Craig were the team that came out to seal and repair any areas a bay or rodent could enter. I can't thank them enough for the prompt, knowledgeable service they provided but the yearly warranty and low yearly renewal fee moving forward. We live on a preserve and have had a neighborhood bar problem, and are happy to have peace of mind that all areas that could be a problem have been sealed. Would recommend this company again and again read more

My boyfriend signed up to use Taps Pest Control and they have been unresponsive to our calls and requests for the services enrolled in. We found termites and they won't even return our phone call. Alex hasn't responded well for over a year and has spent more time apologizing than killing pests. Comes out in the beginning and gets you to sign up and then never shows up again. We had to miss work on a Monday morning waiting for him just for him to not show and not respond still a week later. This is ridiculous and I would never suggest this company to my worst enemy. Watch out for the biggest scam artist in town! read more

I emailed Taps Pest services about a German cockroach infestation at one of my rental properties. The next morning they came out to meet me and the technician "NICK" was very friendly and informative on what my options are and went over and above his call of duty. "NICK" crawled under my house and checked all the entry points. Thank you "NICK" for a job well done, because of you I will recommend Taps Pest services to all my friends and neighbors. read more

I had this company come out for a consult/estimate for a mice issue. He tried to tell my husband that the dead one we found in the garage was a rat because it was gray and the droppings in our pantry (where we caught a live one) was from a mouse. The animals were identical and we already knew they were mice. The price quoted for "wildlife exclusion" which included sealing off all points of entry was $695. I had another company come this morning and I will be going with them. read more

Would definitely recommend. Great communication and very fair pricing. Initial appointment was quick and non intrusive.

We recently moved to Florida from Boston and wanted to have our property treated for "pests". I reached out to Taps Pest Service for a quote. Alex responded right away and set up a time for the next day to walk our property and provide a quote for services. Alex was very knowledgable and thorough. He was very polite and friendly. We received the quote for services and their prices are below the big name companies but you are getting a personalized service. As soon as I agreed to the quote Alex was out the next day to treat the property. I highly recommend them. Go local and get the service and care you won't from the big name company. 5 Stars all the way read more

We were unfortunate to acquire extra house guess. Taps pest control was excellent, fast, and extremely knowledgeable. Don't waste your time on any other company.. these guys were fantastic and fixed the problem at a super reasonable price. Follow up and communication was excellent. Great experience that I hope I never need need again. read more

When they show up, they do great work. But multiple times they have not shown up to provide service. I get a confirmation email Of when they're coming, and nobody shows up, texts, or calls. If you need to reschedule, that's cool with me; just let me know. I've told them that. I'll have to look for a new pest company. read more

AVOID came out one time, not sure they even did the work. Was supposed to come back never did...does not return calls or emails. SCAM

Obtained their services in April. Paid a lot of money. Situation not resolved. Have been trying to get an update on the situation for about a month now and NO response. I'm not an unreasonable person. I understand equipment or staffing issues but those are not valid excuses for not returning calls and giving customers an update. read more

We just had Taps come out to our new to us home after seeing a few nuisances! Alex explained every step of the plan and was very knowledgeable in pest control! Great customer service and affordable pricing! We will continue to use Taps and recommend to all our friends and family! read more

I had an infestation of unwanted guests in my home. I contacted Taps and they came right out. Alex was friendly, professional and efficient. They did the job they promised, eradicating my unwanted guests, at the price they quoted. Even when they ran into unexpected situations due to the age of the home, they successfully resolved them at the original quoted price. I was so happy with the service I contracted to have them provide year round protection. I recommend them highly. read more