Trash!! They contract with 1-800 FLOWERS to fulfil local orders I would learn, and I could've found…read morewhat was delivered on a day-old shelf at Walmart. Completely different colors, and a literal fraction of the 'large' display I paid for, and extra money to be delivered in time Friday for Mother's Day (to a business closed on weekend). They offered to have it remade and delivered... THE FOLLOWING TUESDAY! A bit tardy to say the very least- like getting your fireworks order for the July 4th party on the 6th! Hopefully a lesson for the next buyer- DO NOT USE 1-800 FLOWERS UNLESS YOU WANT TO BE EXTREMELY DISAPPOINTED, COURTESY OF PATRICIA ANN FLORIST IN SOUTH BEND AS THEY WERE FOUND TO BE THE FLORIST RESPONSIBLE!!

August 4 I'm out of state wanting to cheer up a friend who was having a birthday who had just lost…read moreher husband. They were so incredibly cooperative they showed me pictures of the flowers that they did when I made a suggestion they adapted to what I wanted it to be, I found them to be really lovely to work with and very good at communication and my friend. Absolutely love the flowers and they were quite beautiful.

Palace of Flowers provided flowers for my granddaughter's wedding and they were spectacular…read more Karen listened to my granddaughter's vision of what she wanted and then provided flowers that were even better than expected. We had many compliments throughout the event asking where the flowers came from. We highly recommend Palace of Flowers. Karen gave this wedding her undivided attention and we were very impressed.

Everything was easy!…read more I emailed her my order with delivery date/time, note, and my total budget. I gave her creative control. She sent me a digital receipt. I found out from the recipient that she personally delivered the flowers! Easy!

My actual rating would be 4.5…read more I have a girlfriend who lives in South Bend (I live in Washington State). She has always loved Wygant Floral, so I have utilized their services for special occasions since the late 90s. Admittedly, I have not order from them in several years. I needed a funeral spray for my girlfriend's mother. I checked Wygant's on-line reviews before ordering and found some disappointing reviews on Yelp (less so on Google). The common theme for those expressing dissatisfaction was that the end-product was not as full as the image on the website and some of the images posted looked quite sparse. I noticed that these reviews were from earlier in the pandemic and wondered if supply chain issues had impaired Wygant's ability to deliver to expectation. I will say that Wygant's strong suit has always been (and still is) is excellent customer service. I called and spoke with Therese (I hope I am recalling her name correctly). I shared my concern over the reviews I had read. She said the company was well established and had been providing services in South Bend for decades. She also noted that they "were open" during the pandemic and she couldn't understand where the negative reviews were coming from. I was wise enough to ASK if the flowers were available to make the 3 sprays under consideration. They did not have lavender flowers, so that spray was eliminated. The attached image shows the spray I selected as it appears on Wygant's website. I was advised that the gladiolas were not in season, but they would substitute other white flowers and preserve the contemporary look, with the flowers sweeping at a diagonal. I was also advised that the broad green leaves were not available. I asked that they not substitute the spiky palm leaves, as those have a more traditional appearance. She assured me that the spray would look "full and beautiful" and they would preserve the contemporary feel. The day before the funeral, I requested and received via email an image of the spray they created. It seems they found a few broad, green leaves, which was a nice surprise. The spray did not replicate the fullness of the image on the website. In particular, my eye was drawn to the 'empty' areas in the middle of the spray (blue circles). I realize that exact reproductions are not possible (and I did not expect this), but my spray appeared sparser than I anticipated based on the internet image. I called and shared my disappointment/concern with Adrienne, who was very polite. I asked if she could insert 2 more white flowers of her choice in the 'empty' areas marked with the blue circles and she agreed to do so. She said that the sprays are "filled to value". I offered to compensate Wygant for the 2 additional flowers and she said this would not be necessary. She sent me an image of the final spray and I was quite pleased with the end result, as was my girlfriend. Adrienne had placed a small cluster of small white flowers in each area. (I apologize to those more knowledgeable than I . . . I have no idea what type of flowers she used.) Adrienne had even inserted a third cluster of small white flowers toward the outer border of the spray (white circle), which was above and beyond what we had agreed to. Since the flower arrangements are "filled to value", I wonder if the images depicted on their website set unrealistic expectations. Perhaps Wygant should post images of the sprays and the bouquets that they have recently created (and the price). If you are a persnickety perfectionist like I am . . . ask the florist at any shop if they have the flowers they need to make the bouquet you are considering, the substitutions they propose, and if the images on the website provide an accurate depiction of the end product in terms of size and fullness.

They say a picture is worth a thousand words. Here are two pictures to show what I ordered and what…read morewas received. Two stars is probably too generous

Leah's artistry and design are unparalleled. I have been consistently impressed by each…read morearrangement. If you're looking for pieces that have a whimsical feel along with the polish of a classic design, look no further. Can't recommend highly enough!

We loved working with these two. I highly recommend using them for your wedding or other event.read more

I used FTD for Valentine's Day flowers for my wife. Spent $60 and got the most pathetic bunch of…read moreflowers I have ever seen in my life. They were on their way to being dead when they were delivered. I found out that FTD hired Miami Florist for the flowers and I will never, ever go here again. I could have went to Martin's and got twice as many beautiful flowers for half the price. NEVER AGAIN!

Always friendly and helpful. Arrangements are always top notch. I rarely know what I want it to…read morelook like, but just give them a price range and a thought and off they go. We have used them for our business as well as for personal use for many many years, and will continue to do so.

I suggest phone call questions only be made if you have purchased a product from them. I asked a…read morequestion regarding brakes problems on my riding mower. I was asked if the they had serviced my mower. I told him I had replaced the brake pads and he asked me why I didn't contact the people I purchased the brake pads from. He then said if he helped me, he wouldn't make any money from me answering any questions. I said I purchased the pads on Amazon. He said that he didn't feel he could help me and and I said, no I guess you don't. we both hung up. I feel that customer service should start with a polite phone call whether or not if you can make money from it.

I am so thankful for the crew here at Granger Lawnmower. Our mower needed service and we don't have…read morea trailer. They came and picked it up and dropped it off. That alone made life easy. The maintenance and repair they did is fantastic!! They made sure we are satisfied. I very much appreciate everyone there. Thank you very much. We will be customers for life.

HI GUYS. SO PROUD OF YOUR BEAUTIFUL FLOWERS. ETC. how often I wish we could come home and visit…read moreyour shop. I love you. Some days I miss you more than others and this is one of those days. So proud to be your auntie. You guys are just cool for sure. Be sure and give Jim a hug for me. He is such a peach. you are so gifted and I love your flowers. you are so gifted to be sure. I know you friends and neighbors love them.

Beautiful flowers delivered! Easy to use the online service! My friend loved what she got and it…read morewas so easy.

Excellent service from start to finish…read more Sent photo for what I wanted in the floral arrangement and Granger did it perfectly.