I researched Precious Metals Refinery prior to making an appointment to sell a large quantity of sterling silver jewelry and all of the positive reviews were completely accurate. The manager Zoe was professional, transparent, and thoroughly explained the entire process. She brought in help to handle the large quantity of items and Brian and Casey were professional and friendly and helped expedite the process so it was completed in the alloted time. The office building was very beautiful and secure and had a welcoming atmosphere. I am very satisfied with the price I was offered for my silver and received a check right then and there once I accepted their no pressure offer. Making an appointment worked out well as I was called in almost immediately. I highly recommend Zoe, Casey, Brian and Precious Metals Refinery at Eastgate Mall in San Diego! read more

Recently, my sister helped me dig through all the assorted crap in my closet and I came across an ounce of silver that was given to me by my bestie's dad upon my graduation from high school. It was engraved with my name, my high school and year of graduation, and it was tarnished because at the time it was given to me, I couldn't resist touching it. It wasn't something I was particularly sentimental about and my sister decided we should try to sell it to a pawn shop. We kind of forgot about it but then one day we were driving around with nothing to do and she said let's go home and get that silver and sell it today. So naturally, I did what one would do and turn to Google for help. I asked the internets where I could sell silver in Clairemont. There used to be a pawn shop nearby but they closed. So I didn't know where to go. It sent us to PMR-Precious Metals in UTC. We were surprised to find ourselves at a fancy business complex and we felt out of sorts, jankily dressed as we were, but we followed the signs to the business on the second floor. We ended up in a shared office space situation and the friendly dude at the main desk called someone from PMR to see if they could meet with us. Now, in our defense, we thought we were going to be at a pawn shop, not a rather upscale-looking metals trading company. Nevertheless, we were greeted by the very friendly and kind Zoe, who invited us into her office despite having an appointment lined up with another customer due to arrive soon. Zoe was the bomb. She looked over our rather paltry item, consulted via phone with colleagues, and ended up offering us a price for our silver. Note- engraved pieces of bullion are less valuable than non-engraved ones, so keep that in mind. However, we were pleased to accept the price she offered. She was just so kind and welcoming and we were delighted by her customer service. We rifled through her candy stash and she also offered us beverages and a lesson in the buying/selling of precious metals and gems. Well, Zoe is the true gem of PMR! Thank you for your help and customer service!! A few notes- best to make an appointment with them before you randomly show up, to avoid having to wait. We got lucky. Also, we ended up paying $6 for parking which was a bummer and came out of our silver earnings, so be sure to ask if they validate parking. We just forgot to ask. Overall, PMR is top notch and Zoe is the diamond. I'll definitely bring any jewelry to them when I'm willing to part with my heirlooms! read more

From the beginning Zoe Zhang was very proffesional and informative. I wasnt sure what to expect because Ive never been to a refiner before. For those that might feel intimidated, give it a try. It also was fun to see which items of mine were worth anything, especially my old broken silver jewelry. Let's see, I also had a nice brooch that I was glad to not see melted for just the silver and they offered a fairly decent price. I know they need to make money too. I was surprised surprised they were going to take a small silver bowl that seemed to check out but later they decided that it wouldn't be in their best interest to take it. So be prepared for that possibility. It feels safe and private because you deal onw on one inside an office without prying ears. I was paid cash the items. Be prepared with an ID and a fingerprint ; they are helping to reduce fraud. read more

Precious Metals Refinery - They have cute candy too while you await appraisel. - Gold Buyers Near Me - San Diego, California

Absolutely greatful for the exceptional service Montse & Manager (Gentleman). Most wonderful experiences I've had , I hope to pay this forward. Their transparency and professionalism is beyond. I will for ever value this experience, thank you both for everything, Zulema read more

I chose to contact PMR as my research gave me confidence that they are a well established, well regarded company. I was able to satifactorly conclude a sale to them at their Liberty Station office handled very professionally by Montse a knowledgable, warm and relaxed lady who took time and effort to enable the transaction to complete. Brian Y. read more

Zoe was super helpful and gave me a great price on my silverware. She explained every test she did, was Friendly and knowledgeable. I was pleasantly surprised by how easy the whole process was. read more

Precious Metals Refinery - Heirloom silver - Gold Buyers Near Me - San Diego, California

Scheduled an appointment with Zoe and my experience with her could not have been better! She was professional, courteous and actually explained the process very clearly . It was my first time to use their services and I went away pleased and I highly recommend them. read more

Zoe's knowledge and expertise made selling my silver easy as can be. They made the best offer around, I definitely recommend PMR to anyone looking to sell their gold, silver or jewelry. I certainly will be back anytime I have more silver to sell, they have earned a loyal customer in me! read more

Zoe Zhang was very helpful This company and Ms Zhang are great to deal with. The environment is private so one feels secure I recommend this business read more

We had a good experience with Zoe Zhang at PMR. We brought in gold and silver and she was very transparent and taught us quite a bit. We went home with a nice size check. We did take some of our silver home with us because their offer was low due to everyone trying to sell silver right now. I recommend going here. read more

Easy in easy out. We met in the middle. I was happy. I forgot her name but the young Asian woman was very helpful

Montse is great! Friendly and very knowledgeable. Precious Metals Refinery is always fair and I plan on going here again. Thank you!

I had an amazing experience at PMR Precious Metals Refinery with Zoe Zhang. I honestly couldn't believe how much she helped me. She took her time, explained everything clearly, and gave me a price that was much better than what I expected. Zoe made the whole process feel safe, respectful, and trustworthy - something that really matters when you're selling valuables. If you're looking to sell jewelry, gold, silver, or anything like that, go see Zoe. She truly went above and beyond for me and I appreciate her so much. Highly recommend this place and especially Zoe! read more

I had the pleasure of working with Zoe, and she helped me sort out a few pieces I wasn't sure of. She displayed a wealth of knowledge and walked me through each step of the process. I will definitely be coming back to work with her in the future. read more

Zoe was super helpful. She was very knowledgeable and explained very clearly. I felt very comfortable and taken care of.

Great service! Zoe worked with us and provided us a really good experience. Definitely recommend

I brought my jewelry in to sell today as a walk in and I had the greatest experience start to finish with Zoe Zhang. She was extremely professional, thorough and honest. I felt very comfortable and really appreciated her filling me in on the step by step process. I would recommend anyone to sell their gold, silver and diamonds here! read more

I have had the pleasure of working with Zoe on multiple occasions and I've always had a wonderful experience. The service is spectacular and the process is always smooth and straightforward! Highly recommended and will definitely be back! read more

I had an outstanding experience at precious metals refinery. I was a little cautious as to how I would be treated as it was my first time getting an evaluation for jewelry, and I was extremely impressed with Zoe. She was meticulous, thorough, kind, and walked me through the process step-by-step. There was absolutely no pressure of any kind, and every single one of my questions was answered to my satisfaction. I will be going back. I highly recommend precious metals refinery, and particularly working with Zoe Zhang. It's on the second floor of the 4445 Eastgate Mall building. It's not immediately obvious where you go when you get to the second floor; there's a large room, you walk in and you'll see the name, PMR plus other businesses on the wall - there's a receptionist there who can help. Again, I can't tell you how pleased I was with the entire process. read more

I can't say enough about how helpful and accommodating Zoe Zhang was at Precious Metals Refinery in the Eastgate Mall location. I had a lot of heavy items and she went with me to the car to help me bring them up. Additionally ,she explained everything she was doing so I not only understood the process, I gained knowledge I never had before that I am sure will come in handy later. I also felt taken care of and cared for. Not once did I feel like I was being taken advantage of. It was all straightforward and honest which is not prevalent in most service markets today. Thank you for everything Zoe. PMR is lucky to have you. read more

Amazing experience with Zoe Zhang made things quick and smooth and provided fair price. Recommend stopping in.

Zoe at the La Jolla location was awesome. Bought my 14k gold pendant for top $$$. Very professional and fast turnaround

Zoe Zhang has been amazing handing many perfect transactions with me. She has been able to offer me top of the market offers for my items and made sure I left happy each time! Thank you Zoe for all of your help and knowledge! See you for the next transaction! highly recommend and trusted with Zoe! read more