I had a sickeningly agonizing experience here. I wrote about our experience in my notes app because my full review exceeded character limits. Refer to the photos for my complete review and an explanation of my experience at this nail salon from hell. If I could give a 0 star rating, I totally would. TL;DR: If you decide you still want to go here after reading the review, stay away from Adam! I don't know how he ever got a license to do nails or a job at this place or anywhere for that matter. If there was a competition for the worst nail tech in existence, Adam would win the grand prize. read more

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if i could give 0 stars i would. i asked if they did dip manicures (they do NOT) but they told me they did. they proceeded to give me an acrylic manicure even after i protested that it was not what i wanted. they did not clean up my cuticles, they did not cut or file my nails, and WORSE YET they didn't even file down the acrylic! it was lumpy and looked absolutely HORRIBLE! immediately after my appointment i went to another nail place down the street with tears in my eyes begging them to fit me and help me. they did and i've stuck with that business ever since. as for this place, i would rather not get my nails done for the rest of my life than resort to going back. read more

Precious Nails Salon and Spa - the worst nails i've ever gotten in my life - Nail Salons Near Me - Amherst, New Hampshire

worst nail place. I've been into my whole life. I've got my nails done every single month for the last four years and this was just horrible. I got my nails done Saturday and they already are catching hair and hurting my skin because they put the nail on my skin. My toes have been chipping off and I went back to fix it and they didn't want to fix my hands because they said I didn't pay for the treatment and they did my toes, and they made them even worse. If you'd want to save the troubles, I advise you to never go into this place. They won't give u service if they mess your nails up and argued with me and were saying things in a different language thinking i didn't understand. read more

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Have been there before and the pedicure was just so-so, I went back this week and the women who did them did not even file toenails,she did not rub bottoms of feet , I left there with rougher feet than when I came in the polish was NOT covering the nails and no leg or foot massage, was also charged more than the menu said.. when I called ,I was told by the owner that i would need to speak with technician .. the owner was NOT pleasant or accommodating she (Lily) was quite rude and did not care that I had a bad experience from her employee read more

I was looking for a new place to get my manicure and pedicure done. I was tired of feeling scammed after being in other places with five stars reviews. To be honest, I loved this place! Not sure if it's always the same, but I did not wait when I walked in. Lisa is the best! She was very talkative and attentive, and paid attention carefully to what I asked. The vibe is amazing, super clean. read more

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horrible nail salon. don't ever come here, my nails turned out terrible and were not at all what i wanted. it was also very painful to get a manicure here, very rough and not friendly. my fingers are now throbbing from my acrylics read more

Precious Nails Salon and Spa - what i received - Nail Salons Near Me - Amherst, New Hampshire

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Salon is not the friendliest Salon I have been in. I wanted my acrylic nails removed and new ones applied, Tech did not understand what I meant, I repeated myself, she still didn't understand. I realize there is a language barrier, but she got snippy, another Tech came over I told her same, she also seemed confused. Finally they got it. First very rude nail tech I spoke with started taking off old applying new ones. I paid her gave a double tip, sorry I did that. She snapped off her light slammed her chair into her desk. Left me there did not walk me to the dryer, I finally asked someone to help me to the dryer. 3 nails fell off broken down to the quick, painful, band aids for over a week. I will never go back there again and I did not think Lisa knew what she was doing. read more

Stay away from this place! No sanitary measures whatsoever. Lily used a previously used nail file. Did not remove all of the previous nail polish. Did not smooth out my nails and left roughness on the edge of nail. There was no effort and kindness to the process. Never again. read more

NEVER GO HERE. My experience at this nail salon was incredibly disappointing. Despite making an appointment, I had to wait over 45 minutes past my scheduled time before being attended to. The salon itself was poorly maintained, with dirty floors and a weird smell that lingered the whole time I was there. The nail tech was rude and unprofessional and the instead of focusing on my nails the made a few rude or passive aggressive comments towards me all though my nails were left destroyed and disgusting. When it came to my mani the tech seemed rushed and careless. it was a sloppy job with uneven nails and smudged polish that started chipping off when I left. I had to go home and clean my nails off and they were left disgusting (*I attached a photo*). To make matters worse, the prices were outrageously high for the low-quality service provided. I would never recommend this nail salon to anyone at all. read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

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Not only did my polish not stay on. Three days later my entire right index nail came off. I than politely called and asked to speaker with the owner or manager to which they said there wasn't any one in who was either, I followed that up by asking for a refund to which they replied no refunds, yes they offered to do the repairs for free but after such a terrible experience twice I will not be returning to this location. read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

Went here yesterday based on other yelp reviews and I wish I didn't. I went in for a mani pedi and am not happy with either. They have a tiered pedicure menu like most salons but after getting the regular pedicure it seems like they give you the bare minimum on purpose so you will spend more to upgrade. The pedicure was maybe 15 minute. Barely scrubbed my feet and got hardly any dry skin off. She was done in less than 10 minutes. The lady who was doing it was more concerned with chatting with her co-worker than even looking at what she was doing. I'm not someone who minds this at all but she literally stopped what she was doing to have the conversation, multiple times. She also got up to help other people about 3 times. I'm pretty easy going and I understand if you have to finish someone off, but 3 times ! Come on. I should have known better than to move ahead with my gel mani but I did anyway. She did a decent job cutting and shaping my nails but he polish is wavy and has tons of air bubbles. You can see the skin and cuticles that were missed in my pic. I'm extremely disappointed and will not be returning to this salon. I'm pretty sure they do have some good techs here but if you don't know who's good and who isn't don't bother. My nails won't even last the week. Huge waste of money. Update. Nails started to chip in 4 days with a gel manicure that should last about 2 weeks. read more

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This review is for the male owner of the nail salon, and not at all directed towards any of the employees. I have had very nice manicures and pedicures from the ladies, especially Lisa who is very sweet and does a great job with nail color and foot massage. The owner on the other hand is unprofessional, rude, mean, aggressive, demeaning, and belligerent. I will never come to this salon again nor recommend it to anyone based upon my negative experience with him. I made an appointment for a manicure and pedicure that I ended up being a few minutes late for. When I knew I was going to be late, I called to let them know I was still coming but would be about 5 minutes late. I spoke to the owner both when I initially made my appointment and when I called to say I was running late and he said okay. When I arrived (about 7 minutes late), the owner was hostile, started yelling at me for being late, and accused me of making my technician wait for an hour. I apologized and told him my appointment was only a few minutes prior to my arrival, and reminded him that I had called in advance to say I was running late and he had not told me that was going to be a problem. He walked away from me and my technician came up to me to help me pick out my color. I apologized to her as well for being late and if there had been a miscommunication about my arrival time, and she said no problem and she understood and that it wasn't an issue for her at all. I would have left after that first ridiculous, harsh exchange with owner, and I only stayed because I liked the technician so much and she had been waiting for me so I felt it would have been rude to her for me to just leave. Unfortunately, a few minutes later as I was sitting down having my old polish removed the owner walked up to me again and shoved a clipboard in my face. He started yelling at me again telling me that the technician had been waiting for me and missed the opportunity to see other clients because of me, he pointed out a list of names and services on the clipboard and kept repeating the same thing over and over again, he was relentless and very worked up. I asked him if he wanted me to leave since I had obviously committed such an egregious offense, and he said no but continued to yell that next time I make an appointment there I needed to be on time and then stormed off. Again, had I not had such a sweet tech who was already in the middle of doing my nails I would have left. One of the big reasons I get my nails done is for the relaxation factor, and the owner's terrible attitude and verbal attack of me completely ruined that part of the experience for me. My technician gave me an exceptionally great pedicure and manicure, and I could tell she felt sad about how the owner had spoken to me. She asked me to please keep coming back to see her, and as much as I like her and appreciate her services I cannot go back to this salon again. I am trying not to use immature words to describe the owner, but in summary he was major jerk. I know I was late, but it was not by many minutes, and if that was such a big problem he could have told me on the phone that they were too busy to accommodate me when I notified him of my late arrival time in the first place. I do not appreciate how he spoke to me, and I feel bad for his employees because I can only imagine how disrespectful and unkind he must be to them. I would never give that immature, overbearing man anymore of my money. read more

The most TERRIBLE pedicure ever! The guy did not use any cuticle cream, he cut my nails unevenly, he did not file my nails at all, and then he only used 1 layer of polish, which didn't even cover most nails completely. My 6 year-old niece did a better job last time she visited! I told the woman at check-out that it was not a good job, and she just gave me a dirty look, she did not even look at my feet to see the pedicure. I will do my own toes or go elsewhere in the future. read more

The worst pedi I have ever gotten. A three year old could give a better pedicure. Don't waste your money! read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

Just left precious nail salon. Had gel mani pedi, they said 30 nails 30 toes and free design any design to pick one from the internet because I was having waxing too for $19. I picked a design when in the chair and they said they can't do that even though before I sat down I was told they can do ANY, I specified mixing the 2 colors swirling them , yup yup they said. Then at payment they Overcharged their quote I paid $90 cash, walked out then called them about the over charge. They refused to give me my 11$ back, instead offered a 10$gift card and then a 20$ gift card. I paid cash I want my cash back. Bad business, misleading. It's too bad because I liked them and planned on going back until they refused to give my cash back. Their website even says gels are $30. Update 4:35 pm After several phone calls and this review they gave me my $11.00 back. read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

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They were very quick and did a decent job! Walk ins are available. I came in for a gel manicure and was in and out in 35 minutes. Gel manicures are 30 which isn't bad either. Clean place too. read more

Precious Nails Salon and Spa - Shade 10 gel manicure - Nail Salons Near Me - Amherst, New Hampshire

I've been here a few times for pedicures and it's always been a great experience. The deluxe pedicure is very relaxing and everyone was very friendly and quick. read more

Tom did my nails and not only was efficient, he did a great job! The space was clean and beautiful, with a nice chandelier and pothos (plant) everywhere! read more

Precious Nails Salon and Spa - Gel manicure - Nail Salons Near Me - Amherst, New Hampshire

I went here to get a full set and it was the worst experience I've ever had at a nail salon. The woman doing my nails kept telling me "too long" and " weird shape" All I asked for was medium to long almond shaped nails. They were all very uneven and lumpy. She also put way to many coats of nail polish on them, it made them look thick and weird. I told her some of them were uneven and not shaped well and she just basically swiped the nail file across them and didn't seem to care. Fast forward a few days later, all of the nails started snapping at the smile line, where the tip was adhered onto my real nail. most of them broke my real nail underneath and left me with bleeding torn off nails. I had to have them all removed and haven't had nails since. My nails are just now getting back to normal. read more

Precious Nails Salon and Spa - As you can see my nail wasn't grown out much at all and the acrylic had already snapped in half. This happened to a couple other nails. - Nail Salons Near Me - Amherst, New Hampshire

I have been looking for a new nail salon for a while now and I am SO happy to have found Precious Nails! The facility is very clean and they give you your own files to bring in so that you are never getting an unclean nail file used on you. Today I saw Leanne, she was both energetic and fun and you could tell she really loved her job! She did an absolutely amazing job on my nails and shaped them perfectly for me. I would highly recommend going to Precious Nails especially Leanne if you are looking for a specific nail shape! read more

Precious Nails Salon and Spa - Gel powder nails with gel polish color, "short and sweet". Nail shape is coffin. Done by Leanne at Precious Nails. - Nail Salons Near Me - Amherst, New Hampshire

WORST nail salon don't ever waste your time there's plenty salons in almost walking distance that will give you good, willing service. Awful service, awful manners, prices are way too high for what they provide. read more

This place is one giant health code violation. I should've run away immediately. The smell from the chemicals is intense and nonstop. There is no air filtration or circulation at all. I feel bad for the people who work there. I also did not see them sterilize the tools and to my horror watched her pull out the cuticle trimmers from a dirty drawer along with a very worn nail file. No cleaning of stations between guests. My mediocre mani pedi were definitely not worth the infection risk and I will not be going back. Be warned!!!! read more

Made an appointment for 6 pm for a Mani & pedi today. By 6:45 I was in my car, a good 45 minutes before they closed so that they could leave. As you can imagine, my nails weren't dry. Not on my hands or on my feet. I had to leave, carrying my boots & drive home in the flimsy flip flops they give you. Also, my fingers are a mess. I don't think I'll be coming back to this location. Which is too bad because I was very excited to try them out. read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

Koby spent the time to make sure my nails were perfect for an event I was going to. I received so many complements on them and they last two weeks before breaking one (I'm really tough on my hands). My pedicure was great as well and very relaxing! Definitely recommend! read more

My favorite nail salon! I've been coming here every few weeks for the last year or so. I've heard some people complain about this nail salon, but honestly I think it just depends on who you see here. I personally always ask for the same girl and she ALWAYS does an outstanding job. My nails look perfect every time and always last at least 2 to 3 weeks. Also, their prices are hard to beat! read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

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Awful. Just awful. I made an appointment for a mani and pedi. The pedicure was maybe 20 minutes - for the deluxe pedi that costs $45. They didn't trim my cuticles, the paint looks like my 6 year old did it and the massage was non existent. I pointed out the polish didn't look great. She spent a minute fixing and then said - ok, you done! And then walked away. I tried to explain again she just ignored me. The manicure was even worse. I had gel on my nails so she soaked that off but there was definitely some of the glue or whatever on my nails still. I pointed it out twice she ok ok ok. She ignored me and then painted the nails and said - you dry, I do top coat in few minutes. And then - disappeared. I sat for at least 15 minutes and finally had to ask someone else what was going on - explain that 1. my nails looked horrible and 2. she disappeared. They called her back - I had to basically beg her to not just put a top coat on but to fix my nails and then repaint them. She sighed heavily, used the drill to get the rest of the shellac off and then repainted them.... once again telling me to wait - she will be back for the top coat. Well, she never came back and someone else did the top coat. All of this took an hour. An hour for a deluxe pedi and mani - that should take at least 2 hours at anywhere else. Don't go here - it's not worth the money and they do an awful awful job. read more

Will not be back. Lady who did my nails spent 5 minutes on her phone while working on my nails. Rest of time was spent speaking to the other people working there quite loudly and showing them things on her phone and whispering about other clients. Not relaxing at all. Atmosphere is nice and my nails look okay but customer service was not impressive. read more

Under new management and unfortunately the new owner doesn't know how to treat his employees or customers! He's rude and spends a majority of his time yelling and talking down to his employees. If he is upset with a particular nail tech, he treats their customers poorly too. 5 of the original nail techs have left this salon now, including my favorite. I have been going to this salon for awhile now, but will have to look for a new place because I will no longer support this business. read more

This place is shit. They ruined my nails and they all fell off within a week. I went with my 4 friends and they ruined my friends nails as well. I don't have a finger nail on my right hand and I kindly asked the nail tech to not put a nail there because I have no nail and he glued it on my skin instead. I clearly mentioned not to do so. I do not recommend this place to anyone. All l of the nails in this pic I provided fell off. read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

I have been coming here for several years now. I get my face waxed and eyebrows shaped. Have ALWAYS had very good service....clean and relaxing atmosphere, very pleasant technicians, excellent job done. read more

Great place! Traveled to NH from MA for work. Wanted to get my nails done before my event, only had a half hour to spare! Found this business on Yelp and had to check it out. I explained that I only had a limited amount of time before my event and I was taken in immediately. This is one of the few salons I've been to that have bright yellow gel polish (my favorite). I was in and out quickly and my nails look great! Thanks! If I'm ever back in the area, I'll be sure to come back in. read more

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I made a 10:30 appointment a few days ago. I really wanted to love this place as it was a gorgeous looking space and my boyfriend got me a gift certificate to surprise me. I was ignored when I walked in. They finally took me over to a pedicure chair at 10:45. They left me to sit with my feet in lukewarm water without even turning the jets in the pedicure tub on, until 11:30, after I watched people who came in after me get serviced. I sat patiently because I know people aren't robots, and sometimes they run behind. Finally my nail tech came over and I chose the deluxe pedicure. It was supposed to be a 45 minute pedicure. She was done, start to finish, in 20 minutes. No foot rub. A brief leg massage. It was probably the most rushed pedicure I've ever had. She couldn't bring me up front to pay fast enough. Took my money and left. Didn't show me where to sit to dry my toes, nothing. So I left because I felt so uncomfortable. Now, I'm left with chipped and smudged toe nails, feet that don't feel soft at all, and an overall awful experience. I'm happy to say I made an appointment at my usual nail salon to fix this rush job I received. Also- they do not follow ANY Covid protocols, if that is something you are concerned about. read more

Precious Nails Salon and Spa - Smudged nail polish - Nail Salons Near Me - Amherst, New Hampshire

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Had mani/pedi Jan 13. Shellac on fingers peeled off in 6 days. Returned on Jan 23 and told them to cure polish longer in UV light. They somewhat listened. Again shellac peeled off fingers on Jan 28. Will not go back because of this reason. read more

Didn't have an appointment for New Year's Eve day so I was happy they were able to take me as a walk in and they were bust. However, the technician flew through my gel manicure in about 20 minutes. My nails were definitely not left in the UV light to cure long enough. As a result, all of the polish lifted and peeled off with 3 days. While I understand they were very busy and I did not have an appointment, I would have rather been told they did not have an availability than spend $30 on a manicure that lasted less than a week. I will not be back. read more

I really don't like having to give such a bad review but I am hoping that the owners will see it and turn things around. I have been going to this location for several years for nails and waxing. I have always been satisfied HOWEVER I will not be returning. I am not sure if there is new owners but I went to just have eyebrows waxed. I tried once before and waited too long and had to get to work. In the past I never had to make an appointment for the waxing because it is quick and typically done between services. I arrived and told the man (owner?) at the desk what I would like he said ok sit down. I did no problem. I waited while I watched him focused on his sales receipts and discuss them with another employee. Another customer arrived after I had sat for 15mins and he smiled at her and said "you called". She didn't understand what he said so he repeated "you just called for an appointment" she said NO. He then said ok follow me and took her for her Pedicure she requested. I sat he didn't even look at me went back to shuffling receipts. A technician came out I thought she was getting me ...got her IPad and went to the back room. I just got up an left. Honestly communication that it would be a while but to have none and to see a walk in be taken even ahead of a supposed appointment due?? Very sad. I recommend calling for an appointment but I can't say it makes any difference. read more

I was in town for a wedding and found this incredible salon via Yelp. Once again, the app did not disappoint. Everything was awesome!! From the friendly and attentive staff to the great wedding nails I got. I came in not exactly sure what color I would choose bc of my dress and my nail tech was so helpful in helping me decide. On top of that, the salon was soo clean! They had the sterilizer bags for all their tools and liners for all the pedi chairs. I had never seen that before! I really wish I lived closer to here so I can frequent this salon more :(. Will definitely be back next time I'm in town!! Highly recommend!! read more

I had been going to this place over the past years but some where it has changed. In the beginning it was wonderful. They took their time, made sure you were relaxing and the you got what you wanted. I always get the deluxe pedicure. But the other day I went on, requested the deluxe, the color of polish, scented that they put in the warm water. First the water bath was so HOT that I pulled my feet out fast!!! The girl doing my pedicure gave me a disgusting look and then turned on the water to cool down the water. Once it was cooled I put my feet in, she only let me feet set in the water 2 minutes then pulled them out the begin the pedicure. She was done in less than 30 minutes!!!! Now this pedicure also includes the legs to be massaged with the hot stones and then warm lotion. This was done very fast and finished up with her taking her fists and ponding on my legs very hard and my feet! This woman should not be working there. BUT THEN I PLAN NOT TO GO THERE!! read more

Disappointed :( I only get nail enhancements once in a while because of the hassle. I decided to do it this year for the first time right after 4th July, and a different place did a terrible job. Time to get them redone so I decided to try this place because of the reviews, and was looking forward to finally having a "real" salon near my house. First, I waited for over 30 mins for someone to become available ( I typically don't have that luxury and figured I should schedule next time). Then asked to have a refill & shared my bad experience from previous place. They seemed very nice and said they could make my nails look better with pink/white without taking them all off &a starting over. The second person who started working on my nails even said "we don't wanna go for what makes us the most money, we want you happy". About a whole hour later I walked out with nails that were pretty from a distance but horribly rough surface, like a sandy nail file :/. Best part? Got charged $43 for the refill and asked if I wanted to "add ten??" for tip!!!! I think the refill is priced at $25 on their board but they took the liberty to do whatever they wanted without any warning and charged me top dollar. Luckily I can afford it but the "add 10" on top of how bad my nails look, not worth it & bad business practice overall. The place looks nice but there is nothing "upscale" about it, it's just brand new. Very disappointed and had to put 3 coats of clear polish at home to try and make them look decent ... PS: I felt like a science experiment since they all kept coming over to look at my nails and laugh/comment in their own language, very rude :( too bad... read more

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I will never get my nails done here again! I went in to get my nails re done. I have had dips for almost three years now and I never use tips. When I went in the lady asked if they were my real nails. After telling her yes 3 different times she then busted one of my nails as if she was taking off acrylics. My REAL nail was not completely busted to the point where they had to put a tip on. It was bleeding and extremely painful. I am so disappointed in this location. No apology was even provided after what she just did. After that the rest of the appointment was terrible. My nails look awful. I would not recommend this location to anyone! read more

Precious Nails Salon and Spa - Nail Salons Near Me - Amherst, New Hampshire

Literally the best. Nail salon is beautiful. Staff is amazing. The owner Lien is such a sweetheart and always makes sure the service is perfect! Honestly precious nails is the only place I will go from now on. read more