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    Precise Glass

    4.0 (4 reviews)
    Open • Open 24 hours

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    5 years ago

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    Wood Window Repair Service - New trim replaced

    Wood Window Repair Service

    (43 reviews)

    Called to try to get a quote and was told it was $100 for someone to come look at my windows - no…read morework being done. I work in the construction industry and asked why as that's fairly rare. The person I spoke to was incredibly rude when they could have just kindly explained why. Interesting business model.

    A couple of years ago I hired them to replace a broken window. Vlad was here most of the day and…read morereplaced the window, caulked and painted for $500. It was done beautifully. So I called them again for a stairway window that was leaking air and in poor shape. I made an appointment but their truck broke down. I was very understanding and said they would call when fixed. Oxsana let me know they were coming on Wednesday. I had wanted him to come out before and assess the window, but he wouldn't do that. He finally showed up at 1:30 for a morning appt. Since I have mobility issues, he went up to look at the window. First he needed a place to work from so I said he could use the garage. Then he asked for paint. An hour later he was at my door telling me he was finished. I made my was upstairs and almost nothing had been done. Never needed any work space and no painting either. The windows were leaking to the point that it was taped. Basically, all he did was unstick the window and nothing else. I pointed out the tape and he said he hadn't noticed it. That's his job. He went back and caulked the edge of one window. For this we paid $450. My neighbor went to look at the work and was appalled. I was embarrassed. We feel completely ripped off. Asked for a receipt that was never sent. We are now hiring another company to do it over. Save yourself a lot of grief and don't call them.

    Melrose Glass - Before- Old glass block window

    Melrose Glass

    (2 reviews)

    Terrible experience. First they put in the wrong window and caulked it extremely sloppy. After…read morethey came back to replace the window. They didn't properly seal it This is how they left it. Would not recommend

    Jose the owner replaced the glass on all the windows in my home last summer (2018), however one of…read morethe glass cracked couple weeks ago. I called Jose, the owner, who said he was leaving for Mexico but would have his son come take a look. I had to make multiple calls to Jose before I was able to connect with Brian (Jose's son) who came out last week to take a look. Brian inspected and concluded this to be a crack from stress on the glass and said that once in a while there could be manufacturing defect leading to such stress related crack. Brian was polite, took glass measurements, taped the crack and took a picture of the initial install receipt which stated "20 yrs warranty". Brian thereafter txted me next day asking me to call Jose to answer questions Jose had on the cracked glass- although I am not sure what more questions were left to be answered. Since then, I have tried calling and txting Jose and Brian several times in the past 5 days now, however there is no response from either of them. It's unfair of Melrose Glass to ignore my calls and not repair the cracked glass window. For anyone using this company beware that you will be on your own when there are issues with their installation - regardless of what warranty is mentioned on your receipt.

    Precise Glass - glassandmirrors - Updated September 2026

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