These brothers really know how to work with cars. Best of all, great communication and on time on…read morethe dot. Excellent quality of work along with being fair and affordable on prices. Had to replace my CV axles and tie rods on both sides, they did it in a jif once the right parts got here. Would work with them again in a heartbeat.

I had these guys come out to replace a fuel pump. They seem trustworthy and highly recommend them.read more

Ray took care of my vehicle broke down I did have a transmission problem on my 2020 ProMaster 2500…read moreHe towed me to his shop fix my transmission and even put in a cooling system also take me to my hotel and and get a rental, excellent work, excellent service I fully recommend

Had my vehicle for over a year and a 1/2.\nBall to a part that was that he told me, I needed then 2…read moremonths later, he told me that the part that I bought was not what was wrong with my transmission.My transmission had a crack hit it.He had rebuilt the transmission a year prior

This is the best place for all your auto needs in the Panhandle area!…read more My family and I enjoyed the kids spring break in Panama City last week. On our way back home to Indiana our Alternator AND battery quit working. Mind you this is on a Friday at 4pm!! Luckily, we broke down at the Hideaway Bar and Grill in Bruce Fl instead of half a mile in either direction. The closest place for a repair was Wrench It Tire and Auto. I have AAA, but they would only tow to an approved dealer 35 miles away, and they were closed until Monday by the time our van would have made it there. I decided to call Wrench It Tire & Auto to let them know my situation. I talked to Heather (Josh's wife), who told me she would talk to her husband (Josh) to see if they could do anything for us. She said they would be willing to stay later that day to ensure we got back on the road that night! They appointed me as a fantastic tow driver(Larry) for a reasonable price. He had terrific hospitality! I knew we were in great hands when he told me about himself and the people who work at Wrench It. Josh confirmed it was the Alternator and battery. He said he could call his other tech to grab the part from a store that was 30 minutes away and start working on it. They worked on the van until it was past 10pm! They got her all fixed up and back up and running. They had so much patience because we didn't have nearly as much money for the parts and labor on one payment form, so they helped us use multiple different payment forms. I can't express how grateful our family is for this shop and the people who run it! If you're anywhere near Ponce De Leon, Florida area and want to make sure your vehicle is adequately taken care of by personable and caring people, then you NEED to come here! I wish they were in Indiana so I could go here whenever I need help with our vehicles! Again, thank you for all your hospitality and for ensuring my family made it home safely. We appreciate you guys!

We had very minor cosmetic damage and insurance estimated repair costs at $600…read more They charged our insurance company $3000! After retrieving our car, within two weeks that section came loose and had to be returned. Reception was a bit cold and tried to look for other reasons for the problem but finally relinquished and completed the repair. The indication of inflating charges and the pushback on their failure to properly reassemble that section and acknowledge it upon return made us feel uneasy in having done busy with them. Although they made a very generous profit, they charged us an additional $15 for paying our $500 deductible with a credit card.

I appreciate classic collision and Trevor the general manager. We are from out of state on vacation…read moreand had a body damage issue. We just showed up concerned and worried. He was reassuring and professional. He was able to fix our problem and ease our minds about our upcoming trip home. He went above and beyond to help us. He was professional, knowledgeable, and respectful, and very helpful. The values of this company are top notch.

I called and was able to be towed within minutes. No long wait, reasonable prices, and quality…read moreservice! A++

Yep, many towing service companies get bad reviews. Roadside has earned their great reviews. From…read morethe call to set up the tow to the driver coming and loading my vehicle on the his truck, it was just a pleasant experience. I called in the morning and within 2 hours my car was at its destination. I highly recommend this company. You will be treated right.

After they took my vehicle in to patch a leak, they removed the wheel, called me up to the counter…read moreto tell me they couldn't repair it because it was more than 6 years old saying "it was the law" (which I now know to be a lie, no such law, federal or state). He went on to tell me "no shops will do it". Another lie and by the way as it turned out, they were the only one's who wouldn't fix it. I told them to "forget it, just add air, it will hold until I get home", they refused, sited "the law" again and said that it was 'illegal' to touch that tire which again is a complete lie. Why did he need to remove the tire to tell me this? I thought he "couldn't touch it", so why did he. When I walked out to get my vehicle, I noticed the employee putting the lug nuts on one right after the other in line, tightening them with an impact tool, not in a star pattern which anyone knows is the proper way so the wheel lugs are tightened evenly. The novice then tried to tell me the tire was dry rotted which is a huge lie as there is absolutely zero cracks or damage on any of the tires as I showed him, which the next shop I went to concurred that their is no dry rot. 6 months ago they tried to sell me a battery which was the wrong one and was 40% more than a more recognized and reputable dealer. A year before that, they damaged a lug nut post on my wifes cars, again, we had to take it to a more credible auto center to have it fixed but which I was there, a lady sitting beside us said they damaged a tire pressure sensor and that cost her $104, a conversation I'll never forget. So why did I go there again? I came out of a business near by and noticed a low tire, figured surely they could handle patching one tire, nope, they wanted to sell me a set of 4, and by the way, they are the most expensive tire repair from Crestview to Chipley but don't take my word for it, ask them how much, them call a few others. Funny thing, they sell tires that are 4 years old but won't fix one beyond 6. Most people get flats around 10 years apart. That's some window of repair. Based on that, why say that you repair them at all. Bottom line, go there, do business but take lots of money, expect trouble, and to get fitted with new tires which have sat on their shelves for several years, then, everytime you get a flat, plan on buying a new one so you can be the one who's keeping them in business, not me.

This place is either totally incompetent or crooks. I needed a trailer tire patched in the center…read moreof the tread. They failed, then tried to tell me the tire is leaking from the sidewalls. Water never lies, big old bubbles right where they put a plug, of course they told me that did a patch, they did not but were quick to offer to sell me a new tire even though this tire just needs a patch from a nail. Crooks don't go there.

Contacted DRV about tankless hot water heater not working. They came out, checked the water hear…read morethoroughly, and decided that the control boards were at fault. Liz told me that they would try to find the boards and would call me in a couple of hours. I haven't heard from them since. I called them once and got a canned reply (I will call you back), but not a word since. They were very friendly and certainly seemed knowledgeable, but why we're not communicating is a mystery. In any event, if you choose them, I wish you better luck than I had.

Super fast service and very nice people! we called for a reoccurring leak and they came out to fix…read moreit the same week. thank you so much!

Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c