Directors Mortgage is truly as good as it gets! I've purchased two homes & refinanced both those…read morehomes thru Directors Mortgage and I couldn't be more impressed or satisfied. Every single person you'll have contact with is so friendly & professional. They keep you informed every step of the way, they answer questions in a way that the least versed person (like me) can understand. After working with Nick Carter & his team for the past 5-6 years, I trust them explicitly and feel totally confident that they helped me make the best mortgage decisions for me and my situation. Whether you are purchasing your first home or your 10th, or refinancing; you won't find a better mortgage company to work with than Nick Carter and his team at Directors Mortgage! Plus, they give great closing gifts!! Thank you Nick & team. There is NO better in my opinion!!

Josh Lenhart and Bonnie Martin made this process so efficient and easy. Josh's expertise and…read moreintuition combined with Bonnie's proactive and thorough approach allowed us to close early on our home. His use of technology and systems to keep us informed along the way gave us great peace of mind. His logic and financial coaching makes him the best I have ever encountered in the last 20 years of buying real estate. We are so grateful to have had them at our side through this process.

We worked with Jasmine Hatmaker. She was the consummate professional and helped us as first time…read morehome buyers understand the process of applying and being approved for a loan. There were a couple of extra hoops we had to jump through (unrelated to Jasmine, it was financial stuff on our side) that Jasmine walked us through step-by-step. We just closed today and couldn't be happier with her service! She was always responsive to texts, emails and phone calls and sat with us while we signed our closing paperwork. Thanks to Jasmine, this was a smooth process! I would absolutely recommend her to my friends and family.

We've worked with Shad Carson multiple times over the years. His knowledge and professionalism,…read morecoupled with his kindness, made each experience pleasant. He took time to provide answers to our many questions and was always patient. We felt he was in our corner. We have recommended him to family and friends because we know he will treat them right. Shad will be our only mortgage guy. He's really the best.

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

John Romito - would we use him again? Absolutely! We tried…read moreto buy a home from the seller from H###. After a major defect was found during the well water test we backed out of the home per the contract. The seller wanted to force us to buy the home and when that didn't work they wanted to keep our earnest money. We abided by the contract he did not. John went the extra mile for us and all is now resolved to our satisfaction.

The damage is done. Your rules caused this do not blame your employees. And keep your fake sympathy.read more

Been trying to prove my insurance for the last month and a half. Nobody answers phones, online…read moresubmission system is impossible unless you know the exact date your loan will be paid off. Stupid. ZERO CUSTOMER SERVICE. AVOID!!!!!

I started my refinance in April, it's now mid august and I keep getting one excuse after another as…read moretoo whats going on. I am always very quick to provide requested documents, (even when they have already received said documentation) There have been times where no one will return my emails or calls for a week. I feel Like a total nag at this point but every timeline they give me doesn't pan out kicking myself for not going with another company months ago. ** to their credit I worked with them on my boyfriend's refinance and it went smoothly, quick and they were great

Borrowers beware, do not use Western Mortgage Brokers. I received a physical mailer advertising…read moregreat rates and service, so I texted the number for my refinancing. Great sales in the beginning, but poor communication and no follow through once they get you. I started a potential refi in January of 2021, and was clowning around with these brokers until September 2021 - 9 months of empty promises, changing rates and disclosures, to finally having to go to a different lender. I note that from start to finish with the new lender, I closed within 30 days! Getting tied up with this company probably cost me upwards of $10,000 because of the lost interest savings. They are filled with empty promises, and they never get back to you on time. I would strongly suggest that anyone looking to get a mortgage or refinance use another mortgage broker, lender, or at least keep a parallel application going so you don't have start over and lose all of the time and money that I did. Very frustrating.

I have been fortunate enough to work with Jon Burke on a number of his transactions and felt I…read moreshould let others know what a great agent Jon is. As a mortgage lender I work with A LOT of the top real estate agents in our area and Jon is definitely one of the best! He communicates constantly with his clients and is one of the best negotiators I have seen. I would not hesitate in referring friends and family to Jon as I know they would be in great hands!

From the owner: Jon Burke specializes in Real Estate sales throughout the greater Lane County area.read more

Steve is a dedicated, professional, and friendly loan officer. Our loan process had some challenges…read moreand the added stress of a short timeframe to complete. Steve stayed focused and went above and beyond to ensure that we closed in the amount of time necessary while always being available to answer our questions. Stellar customer service and an all-around great guy!

Looking for unprofessional and non transparent communication during your upcoming real estate…read moretransaction? Wanting to experience "car sales man" like lending experience while financing your home? Buyers: searching for a mortgage broker that gives you pre-approval to purchase a home only to find out at the 11th hour that you do not have approval for something that should have been caught months ago wasting your money and time? Sellers: looking for a buyer on your home and yearning for extended time frames, with little to no communication resulting in your sale falling through and losing out on the house you were purchasing wasting your money and time due to them utilizing an untrustworthy mortgage lender? Then look no further OMT is the place for you!!! If I could leave negative stars, I would. Don't walk, please run away from this company. There are plenty of trustworthy, professional and local businesses here to help you with your mortgage lending needs. This one is not the one for you. Our real estate transaction was a complete disaster due to no one involved other than JR with OMT. He mismanaged timeframes and paperwork, flat out refused to communicate with all professional parties involved in the sale (due what seems a greatly inflated ego) which resulted in sale falling through in the end after extended timeframes and wasted money. I have never in my life experienced such inept communication and poor customer service. Save yourself the heartache and never utilize your lending through this company, or participate in any type of real estate transaction where OMT is involved. Buying and selling a home is stressful enough, please do not add to your stress by using this lender.

I just finished purchasing my first home, Nick & Sheila are amazing! Nick made getting…read morepre-qualified a breeze. I found my dream home on March 14, made an offer the following Monday ... did some negotiating till the end of the week and got started the following week on disclosures. Let's say March 24th, I signed loan docs today 04/16 and should have my keys tomorrow!! Not all deals will be this fast or as smooth but what I can say ... Nick & Sheila will keep you informed every step of the way. I could not ask for a better mortgage broker, Nick is personable, has a great sense of humor and best of all - he knows what he's doing. I quickly realized that I could trust Nick completely and that he truly did what was best for me and my situation. I hope to never purchase another home but if I ever do, Nick will be who I turn to and I tell all my friends, if you're looking for a mortgage broker that is AMAZING, call Nick; you will be so glad you did. If you're like me and haven't the foggiest clue about buying a home, trust me - you want this man in your corner as he is so smart & in tune with what he does and there won't be any surprises at the end - everything came out as Nick said or lower. I cannot say enough great things about OMT, Nick Carter & Sheila. CALL THEM, CALL THEM NOW!

Christine recently helped us with financing my new home. I was quite pleased. She and her staff…read morewere courteous, helpful, informative,available and patient with my many questions. She went out of her way to make the out of state purchase to go smoothly. She also helped my daughter finance her new home. I would not hesitate to refer her to my friends, family and colleagues.

Amazing experience ! So knowledgeable about the mortgage loan business . She moved mountains for us…read moreso we could get our home + close our loan ! I was very impressed . Highly Reccomend