About as good as it gets. Not just extremely professional but really personable, too. Been coming…read morehere for years. Assessment, cleaning, some dental surgery. Great communication from office staff with timely reminders of appointments.

It took 2 months to get in. Upon arriving (taking off 2 hours of work) I was told I was out of…read morenetwork and would have to pay a substantial amount. I asked why they hadn't called to let me know. They said they called the day before which was not true. They had 2 months to let me know. Then I was told my number wasn't working but could prove I rec'd a text reminder the day before. At no time did they care enough about me as a patient to inform me. It's 2 days before Thanksgiving & I'm supposed to just have an extra several hundred just for the consultation in my pocket. The whole experience was ridiculous.

While I am compelled to disclose that this review is mainly based on the office staff, and not, in…read morefact the dentist himself (we'll get there), I should think that a pediatric dentist should be able to find staff that, oh I don't know, actually like/know how to deal with kids! Let's start at the beginning. I researched forever trying to decide where to take my 4 year old for a cleaning/check-up. I'd already had his teeth examined and cleaned at my regular dentist, but I thought he'd be more comfortable in an office geared towards children. What a laugh! Before our appointment, I submitted our new patient paperwork as suggested online (and I was pretty impressed that that was an option). When we arrived, however, the front desk person received us icily without a proper greeting and demanded to know where our paperwork was. When I told her I'd submitted online, she basically called me a liar, and then ate crow a bit later when she realized that my paperwork had come through AFTER she'd done her early morning (and only) check of the day. Ps. Our appointment was at 1pm. In an effort to make my little man's experience as positive as possible, I ignored her shitty attitude, and we sat down and settled into a completely empty waiting room to... wait. Immediately, my son asked where all the toys were. (Even my midwife's office has tons of toys around for kids who accompany mamas to visits!) There was literally nothing to entertain children while they waited in the entire office, save for a sad little chalkboard on one wall. There were not even even any kids' magazines or books! The decor was super generic and not fun (our doctor's office, for example, is clearly decorated with children in mind, which seems appropriate, no?), and I was glad we had brought things to entertain him. Eventually, while I breastfed his baby brother (which also did not seem to go over well with the front desk), he started playing tic-tac-toe with his dad on the board. When a nurse came out to get him--surprise!--he didn't immediately put down the chalk and follow her (hello--he's 4), at which point she was so short and nasty with him, I considered walking out then and there. My husband went back with him for the visit at that point since the babe had fallen asleep in my arms. Once back there, according to Husband, Nurse Ratched continued her short-tempered treatment of our little one, admonished him for shouting several times (he was actually just excited!), and repeatedly told him to lower his voice. I actually heard HER raise her voice at HIM in the waiting room! She also spoke to him in an extremely condescending manner, as if he were a baby, which neither he nor we appreciated. Although the dentist himself seemed to be pretty sweet, knowledgeable, and was great with our son, unfortunately, most of a child's interaction (and ours) takes place with the ancillary staff, and thus, this is not the office for us. We will not return, and we will recommend against it to friends and family. Poor Dr. Ruffalo should find some staff who mirror his professionalism and kindness. The people he has now are sadly, not it.

They are Rude and if you need to cancel an appointment they want to charge $45! Needless to say I…read moreswitched dentist. Would give them zero stars if I could!

3vertime I go to this office I am greeted with kindness. They all take the time to make my son feel…read morecomfortable and explain everything that is happening.

My kids have seen Maggie Gurtner since they've had teeth! She has taken good care of all our dental…read moreneeds and I am happy to report neither of them have ever had a cavity! Her office staff is professional and she is always positive and professional. We would never go see another dentist and we love Dr. Maggie! Make sure you go there for all of your kids dental needs.

I was referred to him by a friend and I'm so glad that she did they are absolutely amazing and some…read moreof the kindest dentist I have ever dealt with I would recommend them to anyone with children that are scared of the dentist they give you the time and care that you are looking for and make your children feel very comfortable and assure them that everything will be OK

Dr. Joseph is a fantastic clinician and great referral basis. Reply connects with the children and…read moreputs parents at ease

Best option for getting all dental work done in one visit! The anesthesia team was very good with…read moremy child. Dr. Joseph is the best. I'm forever grateful

Dr. Hnat is skilled at what he does! He also breaks everything down for you so you are never…read moreconfused during his treatment process.

From the owner: Specializing in: - Physicians & Surgeons, Sleep Disorders…read more- Dentists

Dr. Burns and her staff are wonderful! I rarely write reviews, but in this case, I had to. From the…read moreinitial consult to the final result, every person from the front to back has been friendly and amazing. Wait times are very minimal if at all from the time you walk in the door, and everyone is so friendly. I came to Dr. Burns' office in need of adult braces. I was reluctant to go forward with ceramics until my consult with Dr. Burns. Dr. Burns is very friendly and knowledgable and very easy to talk to, she makes you feel comfortable to ask questions. I said yes! I can't say enough about Dr. Burns. She is meticulous in her work and the results speak for themselves! You can tell she and her staff are perfectionists and that they love what they do! Friendly, clean, gentle and professional practice. I will be recommending her to anyone in need of an orthodontist wholeheartedly! Excellent service by the entire team at Burns Orthodontics!

Absolutely amazing experience from start to finish! The entire staff treats you like family. Dr…read more Burns was extremely patient, professional, and answered all of my questions. Her dedication to continued education guarantees she's the best at what she does!! My results were better than I could have ever imagined and I will forever be happy I chose Dr. Burns to do my treatment! There is no one else I would ever trust my smile with! 10/10 would recommend!