While I am compelled to disclose that this review is mainly based on the office staff, and not, in…read morefact the dentist himself (we'll get there), I should think that a pediatric dentist should be able to find staff that, oh I don't know, actually like/know how to deal with kids! Let's start at the beginning. I researched forever trying to decide where to take my 4 year old for a cleaning/check-up. I'd already had his teeth examined and cleaned at my regular dentist, but I thought he'd be more comfortable in an office geared towards children. What a laugh! Before our appointment, I submitted our new patient paperwork as suggested online (and I was pretty impressed that that was an option). When we arrived, however, the front desk person received us icily without a proper greeting and demanded to know where our paperwork was. When I told her I'd submitted online, she basically called me a liar, and then ate crow a bit later when she realized that my paperwork had come through AFTER she'd done her early morning (and only) check of the day. Ps. Our appointment was at 1pm. In an effort to make my little man's experience as positive as possible, I ignored her shitty attitude, and we sat down and settled into a completely empty waiting room to... wait. Immediately, my son asked where all the toys were. (Even my midwife's office has tons of toys around for kids who accompany mamas to visits!) There was literally nothing to entertain children while they waited in the entire office, save for a sad little chalkboard on one wall. There were not even even any kids' magazines or books! The decor was super generic and not fun (our doctor's office, for example, is clearly decorated with children in mind, which seems appropriate, no?), and I was glad we had brought things to entertain him. Eventually, while I breastfed his baby brother (which also did not seem to go over well with the front desk), he started playing tic-tac-toe with his dad on the board. When a nurse came out to get him--surprise!--he didn't immediately put down the chalk and follow her (hello--he's 4), at which point she was so short and nasty with him, I considered walking out then and there. My husband went back with him for the visit at that point since the babe had fallen asleep in my arms. Once back there, according to Husband, Nurse Ratched continued her short-tempered treatment of our little one, admonished him for shouting several times (he was actually just excited!), and repeatedly told him to lower his voice. I actually heard HER raise her voice at HIM in the waiting room! She also spoke to him in an extremely condescending manner, as if he were a baby, which neither he nor we appreciated. Although the dentist himself seemed to be pretty sweet, knowledgeable, and was great with our son, unfortunately, most of a child's interaction (and ours) takes place with the ancillary staff, and thus, this is not the office for us. We will not return, and we will recommend against it to friends and family. Poor Dr. Ruffalo should find some staff who mirror his professionalism and kindness. The people he has now are sadly, not it.

They are Rude and if you need to cancel an appointment they want to charge $45! Needless to say I…read moreswitched dentist. Would give them zero stars if I could!

3vertime I go to this office I am greeted with kindness. They all take the time to make my son feel…read morecomfortable and explain everything that is happening.

Professional & warm care with children. Took our grandchild off his addiction to sugar! Welcomes…read morethem in a room full of fun!

I am so disappointed with the office staff and the doctor. I have three children! We have been with…read moreDr. Cupelli for 14 years! Recently, my husband lost his job from Covid and I was in a car accident limiting my hours! He recently got a new job and we waited the three months for insurance. Our children's six month appointment was scheduled today and we were so glad that we could could keep our appointment and provide them with the new dental insurance card! My husband actually emailed the insurance company this morning to make sure everything would be ok and the insurance provider provided him with what he needed to give to the doctors office. We got the kids out of school 15 to 20 minutes early because we live 25 minutes away. We drove to the office and provided them with the new insurance card. The office staff proceeded to tell us that they called the number on the card, and couldn't find any of our children on record. Also, first let me preface this by stating that two of my children have severe anxiety already! They tell my husband that he should try to call and see if he can get a hold of someone because there is nothing they can do at the moment. We have now been sitting in the waiting room for about 15 minutes and my son is getting very anxious and physically sick by the minute from his nerves ! I go through my email and find what I'm looking for and I go up to the window and show them my husband's benefits and the dental package that the company has sent to him justifying his benefits! The office staff was incredibly rude, they basically would not go out of their way to help us in anyway to make sure that my children could be seen now with their appointments! We also had to make the. six months in advance! They office staff proceeded to make us sit in the waiting room until we got an answer back from our insurance company. In the meantime, we finally get a hold of someone on the phone and we then go to the front desk and they told us we were too late now! They tell us after 20 minutes and all of this time wasted that we could pay out of pocket, which we would have done originally or at least until someone from the insurance company returned their call! But they wanted payment you front even though we would have given them our credit card info just in case! They then told us it was too late and they could maybe take two out of the three kids because they needed to leave by 5 o'clock and they have another person coming in. They said they just couldn't accommodate all three and we would have to make another appointment and come back! This is completely unacceptable especially being a pediatric dentistry! The way we were treated and how smug and cruel they were especially in front of my three children is completely unacceptable! Needless to say, we will not be going back there ever again! I truly hope no one ever has to deal with something like this even during this pandemic and already stressful time! I hope no one has to experience the humiliation, panic and inhuman experience that my three children had to witness today! When our world is already a scary place and you try to teach children to see the good in everyone especially with Doctor's and we as adults try to model that behavior to our children, it's times like this, it makes me absolutely sick that our children are seeing how cruel and mean adults can be! I am absolutely appalled with Dr. Cupelli's office staff's child like behavior , their inability to accommodate my and my children's needs and and their non professional manner! Dr. Cupelli never made an appearance either and I am sure I was heard! A heartbroken mother of three

Dr. Hnat is skilled at what he does! He also breaks everything down for you so you are never…read moreconfused during his treatment process.

From the owner: Specializing in: - Physicians & Surgeons, Sleep Disorders…read more- Dentists

I was in extreme pain with the loss of a tooth. Dr. Krah made time for me and agreed to see me the…read moresame day without an appointment. Who does that? Novocaine, root canal, and I was on my way, pain free. Even after the novocain wore off I had no additional pain! Pain in the tooth is the worst, let Dr. Krah help you with any issues you have! Kevin Bandi

I have been going to Dr. Krah for over 20 years now!! I recommend him to everyone who is in search…read moreof a dentist and they all love him as well and end up referring others too! Dr. Krah quickly become like family and his staff is wonderful! They provide quality care with compassion and truly go above and beyond with standards of care. They are quick and efficient and wait time upon arrival is always minimal!