Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

I called several roofing companies to fix a hole in my shed caused by a falling branch. I spoke…read morewith Kendell and told her it was not very big job, and she was more than happy to help me. They came out, fixed the broken board and shingles and you cannot tell the difference. I waited till it rained to make sure no leaks and it is perfect. I highly recommend this company, and they are now my go to roofing company. It is so refreshing to have an honest and hard-working company.

They did a great job and did a wonderful cleanup after they finished. I would definitely recommend…read morethem.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

Did not read my request before messaging me. Asked me lots of questions only to arrive at the fact…read morethat it's an interior door which they do not do. Which I stated in the initial request

Was able to get a quote easily though Yelp by uploading pictures. Scheduled and two techs arrived…read moreon time at 8am and completed by 11am Did a great job cleaning inside and outside and used ladders to reach tall windows. Price was very competitive. There was a miscommunication where they had deep cleaned exterior windows sills which brought the price above the original quote when it came time to pay but the business honored the original quote. Great service and would hire them again!

Had a very good window cleaning from them recently. We had a big house with old windows. They…read moreworked very hard to get them all done in an expedited manner. I would definitely use them again for my home. The value was good for the amount of work.

I have the whole house siding, gutters and some tall windows, sliding glass doors replaced…read more Owner Mike Roger is professional and proficient. Easy to work with. He came 3/4 times over year of planning, due to our time and other ongoing projects before the contract signing. Carlos and his team installed the Siding. If you do the siding, I would highly recommend you ask for Carlos. He is one of the most humble, customer satisfaction oriented, easty to work with craftman. I am very happy with this company, their professionalism, and the quality of work.

Given the cost of the custom door, I'm not certain I would recommend this company at present…read more First, the estimate came in a bit lower than their competitors, which was a plus. However, the sales associate missed a few details and later tried to encourage us to pay more, although the contract was ratified. We refused and were prepared to cancel the order. He later came back to say that his boss assumed the additional fee. We were promised the door in 4-6 weeks, but it has now been several months. We received an email that the door would arrive at their warehouse by 2/26/26, yet as of today 2/28, there has been NO communication. If the door is installed, I'll update the status on the installation and quality of the door. At present, I'm not certain that I would recommend American Windows.

We are grateful to Patrick, Myles, and their team for their great work. We were experiencing water…read moredamage from poor workmanship on the exterior of our building. Capitol Hill Masonry redid the exterior wall, made sure the brick and mortar were in good shape, and did an excellent job painting and cleaning up the job site. They also added weepholes to allow better drainage from our yard. Capitol Hill Masonry offered us the fairest price at a higher experience level than other contractors we found. Our wall still looks great after a recent downpour.

I had some spalling brick, loose bricks, and repointing that I needed done. Capitol Hill Masonry…read morewere one of the two local masonry folks with high marks I contacted, but they were so far above the competition. They came out promptly to look at my issues, give an in-depth plan of what they would do to make everything look perfect and matching - both replacement bricks and mortar. They communicated through the work, cleaned up after themselves, and put everything they moved to complete the work back even better than I had it. From start to finish, they were awesome; just look at the pictures. I highly, highly recommend them. Their 5 star rating is well-deserved and for any future needs, they'll be my first call.

I wanted to remove bath/shower combo and replace with a walk-in shower. After contacting Precision…read moreRemodeling I met with Jamie and he assisted me in choosing tile and a time frame was given for start of the project. Once started the project went very smoothly and all contractors involved were very polite and professional and completed their jobs in a timely manner. The workmanship was done beautifully and I was extremely pleased with the end result. It was well worth the cost. I highly recommend Precision Remodeling and wouldn't hesitate contacting them for future projects. Sincerely, Tom Clark

From the owner: Precision Remodeling is a family-owned, Veteran-owned, full service interior and exterior…read moreremodeling company offering a variety of services with outstanding workmanship

I am retired, but up until a few years ago I held a commercial/residential Home Improvement…read moreContractor's license in Virginia. I have never installed a complete roof. First of all, Home Genius Exteriors (HGE) is not a roofing company. It is a nationally-franchised marketing and sales company that writes contracts for roof replacements and then subcontracts with actual roofing companies to do the work. The HGE people you deal with may never have installed a roof in their life. You are placing a lot of trust in people who, in my experience, are clueless about the subtle aspects of creating a waterproof roof. Although they say they "vetted" their subcontractors, that is a hollow promise. I would not recommend HGE to anyone unless they themselves are experienced in construction techniques and have the time to oversee all of the work. To begin with, the salesman, J. Holm, was definitely high pressure with the usual scare tactics (you NEED to repair your roof immediately), and an offer of a reduced cost if I signed immediately. I went ahead and signed because under Virginia's "Right to Cancel" law you have 3 days to cancel the contract. Once signed, I never talked to the sales guy again. My case was passed to a welcome lady, then to a lady who said she was the project coordinator, and then to the first "project manager" (PM). I never met any of those people, but they assured me that "their crew" would satisfy all of my worries. Yah, sure. The HGE PM arranged to have all the materials delivered to my house. The PM said "their crew" would arrive at 7:00 am the next day, and indeed they did. It was then I learned that they did not work at HGE; they were subcontractors. I asked them to check the weather because it was supposed to rain. They did, and said they didn't work in the rain, and left. The HGE "project manager" (PM) called me later and said the workers would arrive two days later. He never visited my home. I covered the material with a tarp myself. Two days later at 7:00AM the workers did arrive and said their boss was ill, but they said they would start work anyway. I was astounded that HGE did not have a project manager on duty to oversee the work. I called the HGE PM (I think I woke him up) and asked who was in charge and how could I be sure that my worries would be addressed. The HGE PM told me that he was "busy," so he was handing my case off to another PM who might stop by noon! It took a couple of phone calls and "convincing" language to get the two managers (the new guy, Issac Agyemang, from HGE and the subcontractor) to show up and explain to the Spanish-speaking workers exactly what I wanted. Once the managers arrived, the work began smoothly. The HGE PM remained on site for at most two hours then left and was not seen again until he came back to get paid two days later. There was no supervision of the subcontractor by any HGE person. The job took two days to complete, and fortunately I had the time and expertise to oversee the work. When the workers were just finishing the last step, I walked around the roof with the subcontractor boss. It all looked very well-done except that the vent boots were the wrong size for the copper vent pipes that I have. I pointed out to the subcontractor that there was a ¼-inch gap between the boot and the pipe, making it not waterproof. The kind of boots that they installed are very good silicone ones, but HGE had sent them the wrong boots, and the subcontractor didn't catch it until I pointed it out to them. Had I not been familiar with basic construction, the subcontractor (and HGE) would have left me with a leaking roof. The boot problem led to a seven-day back and forth as to what to do about the issue. I will not bore you with the details but suffice it to say it was very stressful for me and my wife. The HGE PM was totally clueless about the proper way to install the boots over copper pipes. I had to point him to the manufacturer's website that contained a detailed YT video on how to do the job. Rather than doing it according to the manufacturer's recommendation, the HGE PM and the subcontractors did their way. I gave up and let it pass. I'm guessing, but I think that of the money I paid to HGE, only about 15-20% went to the subcontractor, 20-30% for the supplies, and 50-60% went to HGE. The deceitful aspect is that HGE claims that these subcontractors are "their crews," which they are not. Eventually the work was done correctly. I hope that no one else has to rely on the technical incompetence of HGE to install their roof. You will not know ahead of time which roofing company will actually install your roof. Find a local roofing company; not a franchise like HGE. NOTE THE REPLY FROM HGE. They claim they have never heard of me or contract # 276105

This is the damage that was done to our existing siding by the salesman who wanted to see if we had…read morehouse wrap under our existing siding. I would not recommend this company. We agreed to a 90 minute presentation which ended up over 2 hours. We were just trying to get an estimate for new siding and now we have damaged siding that will leak the way they left it.

I live on Maryland's Lower Eastern Shore. My home's roof had experienced some wind damage. My wife…read moreis acquainted with Adam Whitaker through her work. I scheduled an appointment with Adam to give me an estimate on repairs and a price to completely replace the roof. The information for a complete roof replacement would be for a later date, I simply wanted an idea of how much it would end up costing. Adam, who is trained and experienced in insurance worked, suggested that the damage might be something covered under my homeowners insurance. I reached out to my insurer and opened a claim. Adam communicated with and personally met with the insurance adjuster at my home to inspect and discuss the damage. My insurance did cover a complete roof replacement minus my deductible. On the day of the roof tear off and install (4/14/2020), a crew of nine was at my house at 7:10 a.m. ready to go. At 5:00 p.m. my home had a beautiful new roof. Being retired, I spent a good portion of the day outside watching the crew work. There wasn't a slacker in the bunch. Except for the 20-minutes they took for a lunch break, all nine guys were full throttle throughout the entire day. When they were done and before the crew left, I did a walk around the entire perimeter of the house with a foreman from Arocon to ensure the property was clean to my satisfaction. I couldn't even tell that just hours earlier the yard was covered in old three tab shingles and tar paper. It was like I never had work done that day. The only thing that was visible to show that a full day's work had been done was the beautiful new roof with architectural shingles which added value and curb appeal to my home. So impressive was the crew, that towards the end my wife arrived home from work and commented about the size of the crew. I acknowledged the nine man crew. She told me there were 13 men on the crew. Sure enough, during a time when I was in the house, a four man crew had finished a job 25-miles away and instead of heading home, they came to my job and chipped in to help the nine man crew finish sooner. Now that's some impressive teamwork. Before the crew had even finished packing all their materials and tools, I had three different employees from Arocon called me to inquire if I was satisfied with how everything was going with the install. Would I recommend Arocon? In a heartbeat. From my initial visit with Adam to my fist bump (Covid-19) with Levi, Arocon's foreman, when he and the crew were leaving, this was a positive and most impressive experience. And as a grizzly old retired cop, I'm not easily impressed.

From the owner: Our core business is to provide the best roofing replacement service possible at the most…read morecompetitive price. We carry all the major brands of shingle manufacturers, and will guide you on the pros and cons of each in terms of quality, appearance and warranties. We also have specialty installation teams on hand who can handle your Metal, Slate, or Flat System needs, as well. No matter what kind of roof you need, Arocon is committed to installing and maintaining quality roofing systems that last. We stand behind our work with courteous customer service, competitive prices and 10-year to lifetime guarantees on all our full replacement work