The whole process went well, from the initial sales meeting to the install of ten windows in my…read morehome. I never felt pressured or mislead. I would recommend them and hire them again if the opportunity arises. I truly liked the fact that the windows are made in the USA and have a good warranty.

Hail storm =Home makeover We had a hailstorm in May that…read moredamaged both of our vehicles. A few weeks later my friend recommended we get our roof checked out too. All Exteriors did my parents roof a few years ago and they loved the job they did. I didn't think ours would be hail damaged since our roof was just a couple of years old. Boy was I wrong! We had damage to both our shingled roof and metal roof and needed a complete replacement. All Exteriors made this process so easy. Bill, the owner is an extremely experienced roofer who knows his stuff when it comes to insurance jobs. There are some sketchy companies from out of town (and some local) that will over promise and under deliver. Using a company where the owners/management actually have hands-on roofing experience is so crucial when it comes to your home. We could not be more thrilled with what a difference getting our roof redone has made to the appearance of our house. We got to choose any color we wanted at no additional cost making this feel like a true home makeover. If you live in Easton where we had that terrible hailstorm in May, I urge you to have All Exteriors come do a free roof inspection for you! You'd be surprised what damage you may have. I highly recommend All Exteriors and would absolutely use them again in the future.

Bought a replacement external window set from Home Genius Exteriors. Looked great and were…read morereasonably priced - but - 1. We were told purchased windows were energy efficient - they were not 2. Installers had to return to repair faulty erxternal part 3. After two years one sash would not stay when raised 4. "Warranty representative left the company - and - no one followed up on repair. Everyone with whom we spoke were nice; but, we are left to get someone out to fix the malfunction. Home Genius at least should have followed up on incomplete repair order. How should I feel about their service record? JeffL

EXTREMELY DISAPPOINTED -- THINK TWICE BEFORE HIRING HOME GENIUS…read more I am beyond frustrated, angry, and disappointed with Home Genius. I am writing this review because I feel other homeowners need to know about my experience before trusting this company with one of the most important parts of their home. Home Genius completely replaced my roof in April 2025. I trusted this company, paid them to do the job, and expected them to stand behind their work and warranty. Unfortunately, that trust has been seriously damaged. It has barely been over a year, and I now have an issue with my roof. I contacted Home Genius on July 27, 2026 to report the damage and request that someone come out and inspect it. Since then, it has been an absolute nightmare. I have made multiple calls and repeated follow-ups, only to be sent around in circles trying to get someone to actually address the problem. I should NOT have to beg a company to inspect a roof that THEY replaced just over a year ago. Today is August 27, 2026, and I am STILL waiting for someone to have the basic decency to call me back and properly follow up on my complaint. This is completely unacceptable. What makes this experience even more infuriating is how different the customer service was when they wanted my business. They were quick to contact me, quick to sell me a new roof, and quick to get the contract signed. But once there is a problem and I need them to stand behind their work, suddenly getting a response becomes nearly impossible. That is not what I consider customer service. That is not what I consider standing behind your work. I am not asking them to blindly approve a warranty claim. I am asking for something extremely basic: RESPOND TO YOUR CUSTOMER, SEND SOMEONE TO INSPECT THE ROOF, AND ADDRESS THE PROBLEM. If the company believes the damage is not covered under the warranty, then have the professionalism to inspect it and explain that decision. Ignoring the customer is NOT an acceptable way to handle a warranty concern. A company should be judged not only by how well it sells its services, but by how it treats customers AFTER it has received their money. Unfortunately, my experience after the sale has been extremely disappointing. I trusted Home Genius with my home and my money. Now I am left chasing them for answers about a roof they installed only about a year ago. I am filing a complaint with the Better Business Bureau to formally document my experience and my concerns regarding the lack of follow-through and communication surrounding my warranty issue. I am also sharing this review to warn other homeowners: DO YOUR RESEARCH. DO NOT BASE YOUR DECISION SOLELY ON HOW PROFESSIONAL AND RESPONSIVE A COMPANY SEEMS BEFORE YOU SIGN THE CONTRACT. Find out how they handle customers when something goes wrong AFTER the job is completed. Because in my experience, Home Genius has been extremely responsive when they wanted my business and extremely difficult to reach when I needed them to stand behind their work. This has been an incredibly frustrating and disappointing experience. I expected better from a company trusted to replace someone's roof. Home Genius -- I paid you to replace my roof. I should not have to spend weeks chasing you just to get someone to acknowledge a problem. Pick up the phone, inspect the roof, address the issue, and stand behind the warranty you promised. I would not recommend this company based on my experience with their post-installation customer service and warranty follow-through.

I have a Levitt built Colonial House in Bowie, MD that had the original wood windows from 1964. The…read morewindows were in bad shape, hard to open, and extremely drafty. Some of the bottom sill and brick molding around the windows was rotted and needed to be replaced. I wanted all 22 wood windows replaced with Revere Berkshire Elite double hung windows. Joe Dixon, my immediate contact from Newbrook, made a great design suggestion for the bank of windows in the living room and dining room (he suggested using one giant horizontal slider at each location instead of three double hungs separated by mullions, as they were originally). From my initial contact with Newbrook until the job was complete, everything went extremely smooth. After my initial contact with them, Joe came to the house and provided a written estimate. He also brought window samples. The window model I purchased (Revere Berkshire Elites double pane) are well known for their energy efficiency (better than Energy Star standards) and modern design (very thin frames which equate to a higher visible glass area). Once my wife and I agreed that Newbrook presented the best value after mulling it over several days, we provided a deposit and signed on the dotted line. From that point, about one week later a very professional gentleman (Carlos) from the installation crew came out and measured all of the windows. Subsequently, the window installation happened approximately 5 weeks after this. Carlos, the same individual who measured the windows, showed up to head up the installation. Speaking of the installation, I had done quite a bit of research on the proper way to install vinyl replacement windows. In fact, I obtained the installation instructions directly from Alside (the window manufacturer, parent company of Revere). I was very happy with the installation - the windows were a nice, snug fit in the existing framing. Low expanding foam was inserted around all gaps, the caulking was high quality and aesthetically pleasing, and the aluminum capping was to spec. They also replaced the rotted wood as promised prior to capping. The crew cleaned the inside and outside of every window prior to leaving and left no trash behind. I should also mention that both Joe and his partner, Dermott (the owner of Newbrook) came to my house during the install and inspected the installation as it was unfolding. The windows look fantastic - many times better than the original wood windows. I can already tell that the house is better insulated now - I adjusted the thermostat up 3 degrees and it only took about 20 minutes for the temperature to raise (it was about 40 degrees outside) - previously, it would take about 45 minutes to accomplish this. In summary, Newbrook has been a pleasure to deal with. No sales gimmicks - they gave me a great price right from the start without the hassle of negotiation. The installation is high quality, and the reputation of the window manufacturer (Alside) is something that can depended on (they've been in business since 1947, so if I ever have a warranty issue, chances are they'll still be around to take care of it). I attached four pictures of the front of my house. On one picture, the top windows have been replaced but the bottom windows have not. On the second picture, the bottom windows have been replaced. However, the capping and installation aren't complete. The third and fourth pictures show the windows after everything was completed.

Excellent results. One problem was presence of crews on the job working small aspects and not able…read moreto speak to the total scope of work. This was quickly resolved by NewBrook leadership. I would definitely call NewBrook for more work on my other rental properties... in fact, I already have!

Excellent customer service. Great communication and friendly group of people. Joselin and Jay are…read moreawesome.

From the owner: Looking for an affordable and professional contractor? This is the right place where expert…read moreprofessionals understand your requirements and deliver the quality service on best price and exact time. We are committed to providing the best service and experience possible to make your experience with us best of all. we are offering services including Interior And Exterior Painting, Bathroom Remodeling, Kitchen Remodeling, Basement Remodeling, and Basement Finishing Services.

We recently had our roof replaced on our house and shed by Alpha Roofing and Siding and couldn't be…read morehappier with how everything turned out. Jose was great to work with -- very helpful, easy to talk to, and really knew what he was doing. He stayed in touch with us the whole time and worked around the schedule so the roof could be done right after Tesla took the solar panels off. The crew showed up on time, worked hard, and did a great job. Everything looks awesome and they cleaned up like they were never even here. Definitely recommend Alpha Roofing and Siding if you need a new roof or repairs done.

From the owner: Alpha Roofing provides fast, reliable Emergency Roofing Repair in Centreville MD, backed by years…read moreof hands-on experience. We handle residential and commercial roofs with care and precision, and our services include siding, gutter solutions, and solar installation or removal. Whether it's urgent storm damage or a complete roof replacement, our skilled team works efficiently to restore your property. Proudly serving communities in Maryland and Delaware, we're known for trustworthy, high-quality workmanship. Call Alpha Roofing today to request your free quote and get expert help when you need it most.

Matt Mister was amazing! From the moment we started working with him he was super responsive and…read morehelpful. We were dealing with an insurance claim in which our insurance company was not willing to work with us. Matt jumped in and took the lead and worked with the insurance company to get us a new roof! Our new roof is beautiful and we are so pleased with the work. Thank you Matt and Bay Area Exteriors for a wonderful experience!

From the owner: Bay Area Exteriors provides roofing, siding, gutters, and window services, with Master Elite GAF…read moreroofing technicians, in the Easton, MD area.

Bay American Homes did a fantastic job on our $350,000 home renovation in the Cambridge, MD area…read more They added a sunroom, bathroom, new master bedroom, new flooring, new roof, new HVAC, new windows, new siding, new Timber Tech deck with lighting. It was all done by his team. It was a 7-month job, and two to three of his men were on the job every single day. I would not hesitate to hire them again. JJ is the best, and works with you the entire time. Highly recommended!!

From the owner: General Contractor in the Eastern Shore of MD - able to service most of the Delmarva peninsularead more