I was traveling with my husband, daughter (w/autism) and two French bulldogs. Heading from Myrtle…read moreBeach to Wisconsin when our AC started blowing hot. Our pups & daughter couldn't take it, and it was late so had to stay at a hotel. Next day I took it to a place who let us know we needed a new AC Compressor, but they didn't have it in stock. They recommended a nearby dealership who when I went to it they told me they could do the job and had my car all day. End of the day said they couldn't do it. I was in full panic mode and called tire mountain & auto on a whim and explained my situation. I knew they were closed weekends per their website & also it was so late in the day. I was listened to, and told definitely Monday it could be done. But we had to get home. I thanked them & went to find cooling mats & portable fans to try to make the drive. A couple hours later my phone rang and it was the owner I had spoken to earlier. He called to let me know he had 2 guys willing to come in on their day off, so they could get us on the road. AMAZING owners, service, and boy is our car cold! They didn't jack up the price, which they easily could have. Forever grateful for the kindness of a stranger. I'd 1000% recommend this business! Good people! Thank you, Tire Mountain Tire & Automotive!

This place will try and scam you into paying for services that are not needed. Made a appointment…read morefor a transmission flush and dropped it off, they called and said they couldn't even do a transmission flush on my model car, but for some reason had been test driving my car and determined that the front breaks and rotors was bad and needed to be replaced. Neither of which is true, this place is trying to scam people into paying for services not needed. I would highly suggest getting a second opinion on anything they tell you or simply not using this business at all.

I had a leak in the transmission on my Malibu and was referred to J Car. I thought it was going to…read morebe a costly repair requiring them to pull my transmission. The guys at J Car said the leak was in a location that could be repaired without removing the transmission which saved me a lot of money. The repair took only one day. I appreciated their honesty, fairness, and the quality of the repair.

Absolutely great people to do business with . My Clutch went out , they got me up and running…read morewithin a week even found another issue and took care of that for me. At present my vehicle is driving better that it has in ten years. Thanks Joe, you're the best.

The guys at this business are super upfront and honest with you which I appreciated a lot. They…read morecouldn't fix my transmission but it was for the best anyway since the Jeep was super old and worn out. They helped me by not having me pour alotta money into an old piece of .... thanks!

Tom and the crew were fantastic! I took a solo trip and my car broke down on the Blue Ridge Parkway…read more(one of my nightmares)! I was two hours away from home and really needed the best support. I've been taken advantage of before when dealing with car issues, so I did my due diligence and read reviews on local car shops. They were able to do the diagnostic test at an affordable rate and got back to me before the end of the day. After researching long tow options, I decided to go with getting a AAA membership. I had to store my car at the shop for a week and trusted the team to care for it. This shop is honest and straight forward. As a young single woman who had car issues in the mountains, I am so glad I found the shop based off positive 5 star yelp reviews! Highly recommend if you are far away from home or a even a local, to get your car serviced here!

Had my 1995 f150 transmission rebuilt. It took only 3 days! Good value as well. They know what…read morethey're doing!

I give them a zero. They "rebuilt" our transmission with a 1 year warranty. It has been back twice…read moreand still isn't fixed!

Bennie and his Father are the best. They quoted me a price to do a minor repair on my transmission…read moreand found out it required a total rebuild. They did the total rebuild and when I asked how much did I owe he said "What we agreed on". I said no I owned much more for the total rebuild. He said it was his mistake on diagnosing the problem so it is on him. Now that is an Honest business man.

The best experience with any auto mechanic I've ever had. From the moment I pulled in, Bennie and…read moreanother guy dropped everything to help me with an issue with my Transfer Case. Within 20 minutes he had the transfer case motor out of the truck and we determined that it was the likely culprit. He offered to call the local wrecking yard in the morning to see about getting a used one or we could get one from the local parts house. I opted for the prior, and by noon the next day Bennie had installed the used motor and reprogrammed the truck all for less than the price of a new transfer case motor. They offer real customer service.

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

Have used City a couple of times to work on my truck, and they are always friendly, responsive, and…read moredo great work. You can probably find cheaper places, but if you want quality, reliable folks that can handle any problem, I highly recommend them.

PLEASE READ BEFORE GOING TO THIS LOCATION!!! My first…read moreinteraction with this business was on 6/9/20 my car had just reached 135,000 miles and I hadn't done any service to my transmission. I drove past this business and decided to give them a chance. I spoke to Amy on the phone and explained the service I would need which would be my fluid changed out and my filter.I Was told that they do courtesy consultations and there would be no charge. I made an appointment for Friday 6/12/20 but got a phone call on Thursday from Amy asking me for my Vin number so that they can order parts. I thought that was a little strange because I was just coming in for a consultation but I figured if I wanted to get my service done there at least the parts would be ready. When I got there on Friday I walked in and Amy was in the middle of a conversation Stopped and told the man that was there she wanted to get my keys. (No greeting whatsoever) after I told her I Would have to wait for my car I was shown to a dirty waiting area. After a hour of waiting I was giving an estimate that was severely overpriced I told her to give me a second and that's where it all went wrong. AMY couldn't answer any questions for me about parts or the pricing. Then to make matters worse she try to charge me for the consultation after I was told it would be free. To this day I still don't know how much it costs because she told me in a very aggressive way OK YOU KNOW WHAT YOU DON'T HAVE TO PAY FOR IT BUT DO ME A FAVOR DON'T COME BACK!! I felt sick to my stomach and couldn't believe I was being treated this way for asking questions about a service I would potentially be provided. What I really thought was telling was the fact that none of the other employees came out to assist her while I was telling her she would tear this business down and I'm going to reach out to the owners, that shows me that this behavior is something that there used to. If you want someone to tell you DON'T COME BACK to their business then you should check this place out but if you want good customer service then stay far away from here. SCAMMERS!

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

Jan and Rick Davis absolutely saved my day. I got a flat tire while on a trip to Asheville. I…read morecalled and spoke with Jan and she found a used tire that fit my car. Even with being understaffed that day with guys out sick she was kind enough to move things around a bit to squeeze me in and get me back on the road. 41 years in business and they are kind caring family owned and operated. Thank you both for helping me back on the road and saving me so much money.