Excellent service. When my car failed inspection, my technician quickly and thoroughly explained…read morewhat the problem was, and gave me a solid recommendation of where to go to get it fixed. Will be going here for my next inspection.

This guy knows nothing of proper customer service. I took my car in for an inspection and he…read morefailed me due to a loose front end. I asked, what exactly was loose? The bumper? Wheel? Something else? He wouldn't tell me and he wouldn't show me. I began causing a scene because this was unacceptable. You can't just tell someone who just paid you $29 in cash that you have a loose front end and NOT show them exactly what needs to be fixed. He complained that he'd have to jack the car up again and blah blah blah but I made him do it. So he's cursing at me while he's taking the car back into the shop to jack it up and he finally shows me. Was that so hard? You can take the $29 and buy a little bit of cheer. Crossing him off my list

The owner dropped everything he was doing to help me fix my broken car as I came in. I had a ceased…read morecaliper. It took him 1.5 hours of his time- and he already had a full schedule with his team members calling out on top of it all. The phone was ringing and ringing for his help. I'm glad I found good help during my vehicle emergency .

Well where do I start , I have nothing but amazing awesome feedback for this review and for this…read moremechanic. His name is Mike and let me tell you since I've been driving since the age of 16 and I'm 58 right now I have never in my life been to such an amazing mechanic and I'm not just saying it he's not giving me any like discounts or freebies I'm saying it because it's true . Not only is he reasonable and he is very reasonable he doesn't stick you and tell you that you need something that you don't need just to get the extra cash he is the most honest person I've ever met as far as mechanics go . And he is a very handsome man and I love his girlfriend she's so kind and loving and I enjoyed talking to her today . I will never ever ever as long as he's a mechanic go to anybody else . I can't talk and stress enough about him and not only do I post it on here I am going to spread the word everywhere I go LOL but I'm serious all kidding aside he's really great and terrific now he did my front brakes today and I thought I'd have to get a ride back home to wait for them nope he said just stay right here they'll be done in no time and they were so right now I am going shopping because I have the rest of the day to do what I have to do and let me tell you those brakes are amazing I'm not used to having great breaks and again he is very reasonable . And if you do go to him tell him Kelly sent you and I would not be this if it wasn't true I should just give you my whole name because I don't care he's great and you can tell him Kelly Parker sent me she told me nothing but good things about you LOL but seriously though you're not going to find another mechanic like him . Like I said I won't go to anyone else and if he moves and goes to another site or whatever I will follow .

I do NOT recommend W & W Autobody in Westborough Ma at all! My car was sent to them for a small…read morerepair from a dent from a car door. I received my car back and it was incredibly dirty on the inside. It appeared as if they sanded with the door open and didn't put plastic down. My car was cleaned the day before it went in for work so it's even more frustrating. Another issue my car had an intense paint smell on the inside for about three days that was unbearable. Any professional and reputable business that received a car cleaned wouldn't send it back dirty. I called the Autobody shop to bring it to their attention and give them a chance to make things right and the girl that answered the phone couldn't care less. She put me on hold a few times and said sorry for the inconvenience. She didn't deny they sanded with my door open and didn't put plastic down and I said how could you give a car back looking like that when it wasn't sent to you that way. She didn't care and said someone would call me back. It's been 15 days no one called. I didn't think they would. Don't trust them with your car!

Person answering the phone was rude, abrasive and condescending. Stepped over what was being said…read morecutting me off in mid sentence. Very very rude... Great way to loose business and recommendation from a prior customer. On a good note: W and W is a good body shop. Clean, modern and high quality. Customer contact over the phone needs cut the Wusta attitude.

They got me in fast for a seatbelt replacement! Good price. I'll be using them again. Terri reganread more

Just got my car back from Turnpike Autobody…read more Dave and co. repaired a gouge in the car by the rear door. It involved filling the gouge and spraying three panels with a three-layer paint job. The job was completed a day early and the workmanship is top class. Looks great. In addition, the car was spotless inside and received a car wash before I left. Looks like it has been detailed. I have taken vehicles (and car parts) to Turnpike Autobody before and have always been delighted with the results. .. and I am not easy to please. I would highly recommend Dave and his team for body repair, paintwork, and service.

Kilcoyne worked with my insurance company to get my car fixed. They were kind and explained…read moreeverything.

Bob and his crew at Kilcoyne are very easy to work with. Although my car was scheduled for next…read moreweek, I brought it in early. Bob started the process with my insurance company and was able to complete the repair in a very reasonable time frame. All repair work was logged and the report provided to me is very detailed. The paint job is fantastic! Also, when a local auto repair shop noticed evidence of a leak in the area that was just repaired, Bob immediately took the car into his shop and thoroughly evaluated the situation. Kilcoyne, me, and the local repair shop, Premier auto repair, agreed that it was no longer an active leak. Kilcoyne does great work. And stands by their work. I don't plan on getting into an accident, but if I do, Kilcoyne is my first choice to do the repair.

Poor experience! Charged my girlfriend $1,300 dollars for new spark plugs and coil packs along with…read morea belt and air filter in early December, and because of our poor experience with the rude staff we took her truck to a different mechanic for another repair this may. Turns out according to our new, highly recommended mechanic amount friends, none of her spark plugs or coil packs were swapped out and are still the original parts!! Incredibly disappointing experience and would not like to see this happen to someone els!

To expansive like honesty there people who would do the work with half the tools and charge a good…read moreprice ..this place charges a lot for a simple oil change I can pay 100 bucks and get the same oil as anywhere els they must have gold oil charging 300 bucks

I've been going to Dean for many years. He's always done a great job with my increasingly old car…read more He makes sense! He explains things so I (not a car person) can understand. His rates are reasonable, but the most important thing is that I trust him completely to do what is best for my car. He's never tried to sell me anything extra. I always get to talk to HIM, not to someone who works in the office and doesn't understand cars.

Dean is attentive, responsive and most of all knowledgeable about whatever it is that my cars need…read more I always feel like I'm in good hands with everything from routine service to figuring out what the weird noise is. I'll be a customer for life!

This is a first-class auto repair shop. For context, my family and I used Quality Auto Body on…read moremultiple occasions over the years back when Gary D'Alessandro ran the shop. Marc Bourgeois is now at the helm and clearly carries on Gary's legacy of doing the job the right way and "living the dream." Marc was highly communicative and transparent throughout the entire repair process. This job entailed bodywork, paint, replacement of blind spot radar sensors, and recalibration of multiple critical safety systems. Marc handled all the moving parts here without issue. A note on going above and beyond: I asked Marc to replace a trim piece on the front end of my car, completely unrelated to the repair he was doing. I told him I would pay out of pocket for parts and labor. Marc covered the cost of the $220 OEM trim piece from Mercedes and installed it for free. It's rare to see this level of client service anymore. I'm very particular about who works on my cars and recommend Marc without hesitation. My car was in showroom condition when I picked it following the repair. Care, competence, and trustworthiness underpins the business here. Thanks, Marc. Wishing you continued success in Holliston.