Very nice and was able to help us out when there wasn't much time left before we needed to go on a…read moretrip. I feel he is honest.

Joe is extremely talented. He is able to accurately diagnose and repair any issue. His work is just…read moreas impeccable.

Steve repaired the brakes on our 1970 Plymouth Duster, did an outstanding job at an incredible…read moreprice and did it quickly! This was not an easy , typical problem that Steve was able to figure out. Nothing better than talent and exi

This guy is a thief. He towed my truck in after an accident and I caught his guys draining my gas…read moreand stealing stuff off my truck. They were supposed to bring my truck to my house, but took it to their place. I called and told them it was supposed to come to my house, they told me it was off the flat bed and I would have to pay to put it back on. I arrived there 10 minutes later to their guys draining my gas while it was still on their flat bed. Plus another guy taking stuff off my truck. They said it was totaled and it was going to go to the junk any way. Guess what, I had it fixed and had to buy all new stuff that they took. Don't trust them. Robert.

My 16+ year Honda has been getting its routine service here for 10 years. Impressed with the…read morecourtesy to me, and the efficiency and service of my "elder" car. Old Gaskets and hoses have made recent (separate appointments) for routine oil change and rotars-caliper/brake pad each require a second visit. Owner took my car in the next day both times and evaluated the concern, addressed the symptoms and was prepared with fixes that could address the possible extended problems. Nominal and no charge respectively! What!! Car is back to excellent working order. Reliability, fair pricing, customer courtesy and Excellent service. It's a busy place for good reason.

Been going here for a few years with multiple vehicles. Always great service and prices. I don't…read moretrust anyone else to work on my cars.

Been servicing my 3 cars there for years. They're honest, upfront estimates, quality work by…read morecertified techs. Just had my 2009 Lexus GX470 in for front harmonic sound and clunk in left front. Diagnosed hub and bearing needing replacement and get new sticker. Car was fixed correctly, fair pricing and drives perfect. Highly recommend these guys !!! Always a pleasure doing business there. Thank you !!!

Who asks to take your credit card before they give you their product. I'm just supposed to trust…read morethis lady with my card and expect her to charge me the correct amount after? I'll never be back

Keep my car for couples of months finally got it back run for a week after being charged for $4500,…read moreit stop working again and having the same issue. Brought the car back they kept it over a year never a tempted to fix it every time I call they said they working on it and would call me back but really never did.

My first encounter with Jay's Garage ( Volvo) was when my wife was pregnant with our daughter &…read morebroke down. He fixed the car ASAP. Now 17 yrs latter, same car had an issue. My 17 yr old daughter is driving the car. Jay checked it out quickly and assured me that it was totally safe to drive. Jay is an honest person with integrity & has the "always to please" personality. Jay even gave me his card & told me to give it to my daughter in case she needs help. Just a great guy! Thank you Jay!!

After a bad experience a few years ago, my husband and I were hesitant to go back. We told the…read moresales manager Brad about our bad experience and he promised it would be better. We dealt with Felix who was very patient with us, as we requested to test drive multiple vehicles. Once we made our decision, the negotiation process was very simple. Brad was good at making sure everything for the vehicle was in hand. We then dealt with Omar who made the financing process extremely easy. Overall, we had a much better experience this time around than last. I will be more likely to recommend Imperial to people going forward.

Find people that actually care. I was approached by salesman who told me he's not going to bullshit…read moreme the price is the price. Later on he crossed off the online price and added a thousand dollars onto the price because my trade was older it was all a mess. I was also told that my trade in was 2,000 dollars less than the car dealership I had left a deposit at already quoted me. It took a long time and imperial. And it totally stressed me wayyy too far out. A car purchase should never feel like this

Reliable company! I have Sonic and I need change the transmission. Good prices and nice service!read more

From the owner: We are currently accepting new clients. Me specialize in auto-repair and auto-sales.read more

Actually, they ARE doing State Inspections! Was just there this morning.. great place!read more

Bliss auto is a convenient and friendly family owned shop (father/son). I use them for minor and…read moremajor maintenance on my SUVs. They've done my auto inspections for the past few years.

I would like to give Kelsey Legeny and TJ a big shout out we recentley bought a 2023 Dodge…read moreChallenger from Imperial Cars in Mendon , Mass. Kelsey was great she treated us like royalty, she was kind, patient and thoughtful. TJ was very helpful in helping us hammer out a deal . It was a nice experience and I would definitely tell alll my friends and anyone listening to find your way to the best car lot in Mass. Again a big thanks to Kelsey and TJ , good job guys. Thanks again.

**Outstanding Service Experience!**…read more I recently brought my car in for service, and Edmund Jones was absolutely exceptional. He took the time to thoroughly explain everything my car needed and clearly outlined what was covered under my warranty. His professionalism and attention to detail made me feel completely confident and well cared for. I'll be honest -- it's hard to trust people these days -- but Edmund is someone I can trust without hesitation. It's truly refreshing to work with someone so genuine and reliable. Thank you, Edmund, for providing such an outstanding service experience!

I recently took my 1972 Chevelle for some body work to Lord & Son and couldn't be happier. They…read moredid a spectacular job and matched the paint perfectly, came in under their original estimate and performed the quickly. An absolute pleasure to work with this shop. And a veteran to boot! Top notch!!

Last year sometime I stopped in to get a quote on a much needed bad repair (done prior to me buying…read morethis car and repaired by who knows) on my lift gate. My lift gate had a bad crack and was definitely starting to Rust and slowly get worse each passing year. Wayne quoted me a fair price and I went home to think about it. A year passed and I go back to get an updated quote just in case the quote went up which would be more than understandable. He remembers me and quotes me the same price as at least a year prior. I finally decide to get in his schedule and have this horrible crack from a poorly done repair taken care of. Fast forward to yesterday. Omg it looks beautiful! He kept in contact during the week to communicate about the progress and when it would be ready. I was so happy when my husband brought it home and I finally saw how it looks. Amazing. You'd never know it was there. My family had always gone to be place that had closed due to the owners retiring in Waltham and once we moved out this way we feared we could never find a place that was Honest and friendly and did as good of a job. Well, we've found THE place( though I am hoping to not have to need any repairs done anytime soon lol) Wayne is so personable and fair and does great work! So glad I found this place!