I recently took my 1972 Chevelle for some body work to Lord & Son and couldn't be happier. They…read moredid a spectacular job and matched the paint perfectly, came in under their original estimate and performed the quickly. An absolute pleasure to work with this shop. And a veteran to boot! Top notch!!

Last year sometime I stopped in to get a quote on a much needed bad repair (done prior to me buying…read morethis car and repaired by who knows) on my lift gate. My lift gate had a bad crack and was definitely starting to Rust and slowly get worse each passing year. Wayne quoted me a fair price and I went home to think about it. A year passed and I go back to get an updated quote just in case the quote went up which would be more than understandable. He remembers me and quotes me the same price as at least a year prior. I finally decide to get in his schedule and have this horrible crack from a poorly done repair taken care of. Fast forward to yesterday. Omg it looks beautiful! He kept in contact during the week to communicate about the progress and when it would be ready. I was so happy when my husband brought it home and I finally saw how it looks. Amazing. You'd never know it was there. My family had always gone to be place that had closed due to the owners retiring in Waltham and once we moved out this way we feared we could never find a place that was Honest and friendly and did as good of a job. Well, we've found THE place( though I am hoping to not have to need any repairs done anytime soon lol) Wayne is so personable and fair and does great work! So glad I found this place!

A little late in my review- but I just drove by and remembered I needed to do so because the…read moreexperience was so great and simple! I had literally just moved to MA from Texas and had my car shipped on a truck. Unfortunately, he damaged my bumper when unloading it. My sister in law recommended Milford Collision so I went there as I knew nothing in the area, and I'm so glad she did! They stayed true to their estimate as well as their timeline and were friendly throughout the process. When I picked up my car the interior had been cleaned and I was just so happy with the service. Thanks!!

Left my car at this place after a small front collision, needed a front bumper and other things,…read moretook this people almost 7 weeks to fix my car, lost the rental and had no car to go to work, excuse was that they couldn't find parts for it, but I kept receiving text messages that my car was 80% completed, the whole time the car was sitting outside and nothing was done to it, every time I went to see the shop manager and ask when my car was going to be done he was freaking rude and unprofessional, finally I get my car back and don't see any new parts except for the bumper that just fell off my car, yes, just fell off!!! And the freaking thing is actually broken, $8,000.00 paid by my insurance, and this is what I get.

Justin is a true professional. He went above my expectations. Highly recommend his servicesread more

Justin is amazing and really helped me out. I knew I was going to get screwed by insurance company…read moreand so thankful for him he made sure I didn't. I recommend him to everyone in my family. He always gets back to me very fast and is very very knowledgeable.

My hubby dropped his truck off last week to get his rear bumper replaced. At first it was promised…read morethe next day but it has turned into a week(due to then not realizing they had to paint the bumper).. After playing phone tag, he spoke with someone this morning (9 am it's now 3:30pm), he was told they "were putting the bumper on now". Here we are still waiting.... A normal turn around time for a rear bumper replacement is 1-3 days... Finally 4 pm they called, truck is ready, we had started heading that way anyway. Upon arrival the bumper looks great and even though the truck is a 2024 (don't ask about how the accident occurred) they detailed it inside and out.

This is definitely the best shop around! Had them do some repairs to my truck and they did an…read moreamazing job. I used to go to a shop on the other side of town but they were closed due to Covid so I gave these guys a shot, and so glad I did. This is my new body shop for sure!!! Thank you RJM!!

I used Boston Dent Pro for the first time today. I had a few small dings in my BMW which really…read morebothered me. When I spoke with Arthur I was pleasantly surprised to hear he could come out the same day to do the repair. I was thrilled that I didn't have to bring my car to him. He came to my home to do the repair. He was prompt, courteous and most importantly the finished product looks fantastic. You would never know there were ever dents in the doors. I highly recommend Boston Dent Pro.

Arthur worked on my 2011 INFINITI G37X today. There were 2 area's where someone hit my car with a…read moredoor in a parking lot. Arthur is "ABSOLUTELY INCREDIBLE", I cannot even find a trace of the dents! I am VERY particular when it comes to workmanship and this guy just blew me away. He is also very responsive to emails and phone calls and the nicest guy you will ever meet.

The best auto body shop EVER! Long story short, I had my car taken here for repair because it was…read moreclose to the dealer- definitely not close to me, about a 40 minute ride, I have since made the trip 2 more times and it is absolutely worth it. I am so happy to have found an autobody and repair shop that I can trust and does amazing work! THANK YOU!

Professional, nice and straight-forward, to the point. Very pleasant doing business with them!read more

Horrible experience with what should have been a simple recall repair on my Ford Escape. Called and…read morescheduled the appointment many weeks in advance and was told it was a one day repair and could be picked up at the end of the day it was dropped off on. I drop off the car for the repair on the scheduled day and get a call at the end of the day that the car would not be ready because they had to order the part. WHY would you not order the part in advance when you know exactly what the repair is (it is a recall, so a known issue and repair) and you knew this when you scheduled with me many weeks prior?? Well - because "if I no-showed to the appointment, then they would be out the 1000$ that is cost to order the part, so they couldn't order it til I came in anyway." So I was directly lied to about the repair taking only one day, as this was always their plan! I am then told it will take another 3-5 days for the needed part to deliver. I opted to leave the car there rather than make the 40 minute drive there and back once again the following week. I call again about a week later to see what was going on because no one had contacted me with an update, and am told it will be done by the end of the day tomorrow. Great. I call the next day - no, it will not be done, as they need to order an ADDITIONAL PART for it that won't be in for another two weeks at the earliest. Are you JOKING? At this point I demanded my car be returned to me. Now here we are, another week and a half later, and the dealership has yet to contact me about the part, finishing the repair, or any sort of estimated date for the service. I will not be going here again after having wasted essentially a month of my time on this. If you value your time and want a dealership that actually does what they are supposed to and can communicate with you - go somewhere else.

We've used Tony's for several issues over the years and they've always been great. This last…read moreexperience not so much. They replaced the bumper on our truck after we were hit at a stoplight-they secured payment and set up a rental car-when it came to pick up today-they released the truck to us and reimbursed us for the car rental-no sooner did we drive away-we noticed the lights on the tail gate were not seated. contacted Tony's and he knew exactly what was wrong-even though the day before we were told they would double check everything prior to pick up today-apparently that didn't happen. We were told we'd get a call when "one of his guys came in"....the business closes at 12pm and since its 1:30pm and still haven't heard anything -I'm sure we won't be today. Disappointing -would have just taken some communication on the business' part-we're reasonable-but won't be back.

Just bought a 2002 Cadillac Deville that's been sitting for a about a year so I brought it right…read moreover to Tonys Collision to get the odds and ends fixed so I can pass inspection. They fixed the regulators and all the switches in the car doors so that u may use my windows, they replaced a leaky break line, spark plugs,valve covers and AC charge. I'm very happy with the service I get when I come here.

These guys are artists! My 15 year old Infiniti Q45 had some rust around the wheel wells and the…read morebumpers were beat up and detached from the fenders. Also the car is metallic sage green, which others told me would be hard to match. The car looks like new! The body work was outstanding and the paint matches perfectly. Everything was beyond my expectations and the price was very reasonable.

Overpriced work. Was charged for a service even though Joe couldn't locate the problem.read more

Very nice and was able to help us out when there wasn't much time left before we needed to go on a…read moretrip. I feel he is honest.