CAN SOMEONE TRAIN/HELP secretary TISH? Preauth not submitted, approvals not entered for scheduling,…read moredoes not answer phone, does NOT RETURN phone calls. Other staff admit that she is awful. You can have the best surgeons but if the staff can't do their jobs, it doesn't matter. She has been there for four months and the issues continue and it is getting worse. It takes weeks for her to do her job, then you can schedule,, meanwhile Dr Shaia has open slots. Patients are needlessly suffering. This is ridiculous behavior from a doctor's office. This is not an insurance problem. It is a TISH problem.

Saw Dr. Deswarts very kind Dr, didn't wait long was the early for my appointment, ak the staff that…read moreI came in contact with were real nice, went to make an appointment with therapy they were very accommodating with my schedule, I've had the same issue last year therapy helped out a lot.

A Chiropractor that 'hardly knows you' is and actually tries to sell you on the idea that X RAYS…read moreare the ONLY WAY that you will get actual treatment or services, um, do they make me more personable or is it that you just were asked to SIGN papers that say that YOU ARE RESPONSIBLE for PAYMENT OF X-RAYS if Insurance Co. does not! Hmmmm. I have Never encountered this type of behavior before and I Read the Dr. his rights and left. I did NOT Sign papers btw Seems like a Scam to me 1/2

My journey with them began 1 1/2 years ago. Reverse shoulder replacement. Everybody here was first…read morerate at there jobs. The pt people in Middlefield were the best. Dr Dunn that did the surgery was exellent.

Over the past eight years our family has used Orthowest. I have needed Cortisone shots periodically…read moreover the years. Dr. Limbach have helped me greatly with pain management. We have found them to be a great 2nd opinion and medical referral.

If I could rate them 0 stars I would. Dr. Karas messed up my knee replacement. Put it in too big…read moreand crooked. I was 50 years old and incapacitated. In pain everyday and night and on pain medication for 9 months after surgery. He told me sometimes is just doesn't work out for people. Had revision surgery from a different surgeon a 1year later and fixed it

Dr Jonathan Sharpe is great. He has a fantastic bed side manor very carry-kind- he listens to you…read moreand trys to help you all he can. He operated on both my big toes at the same time. Everything went well and I am better now than before. Also Dr. Frank Myers very thorough and caring He did my husbands hip and knee great job.

Dr Walker and Dr Jonathan Sharpe are amazing doctors and surgeons. They have treated both me and my…read moremom with excellent care. We drive an hour to see them and they're worth it!

Dr. Keppler did TKR left knee 11/25 and THR left hip 3/26.... for the 1st time in several years I…read morecan walk normally without pain. Highly recommend.

Did the wife's knee "replacement" excellent results. She finally did it after exhausting gel shot…read moreand cortisone treatments over a number of years.

Everything went well! Pretty op office visits and then the surgery. Dr Ames was very professional…read moreand my wife came out of her hip surgery in great shape. Recovering extremely well with no pain. The Southwoods Hospital was just great too.

Saw Dr. Ames for the first time today. Very impressed! Spent a good deal of time with me…read moreanswering my questions and going over x-rays. Would highly recommend. Staff was very pleasant as well.​

I have been very happy with this facility. I have quite a few very well qualified orthopedic…read moredoctors. Unfortunately I've had to see a few. One for my hand one for my shoulder one for my back one for my knee and one for my hamstring. I hit 55 and my body seems to be having problems now. Lol everyone I've seen has been exceptional. I usually do research who is the most qualified for my problem at the moment And I prefer the younger doctors. I wanna specifically mention Dr. Laskovski And Dr. Scully, I found to be above and beyond. I also want to mention Max and Physical Therapy and doing dry. Needling has been amazing. The receptionist in Hudson for the orthopedic doctors. I believe her name is Cheryl is exceptionally kind and friendly. Unfortunately, the receptionist in the Physical Therapy are not so kind and friendly or helpful.

I saw Dr. Stefancin, who has a great bedside manner. He was running behind and apologized for my…read morewait. He was very kind and compassionate, and explained my surgery thoroughly. He gave me as much time as I needed, and I didn't feel rushed even though he was busy and had more patients waiting that he still neede

I felt the need to post a review after yesterday's experience with Crystal Clinic Physical Therapy…read morein their Kent office. This was my second time to use their PT services at the Kent location. First time was pretty good , however the staff taking information was semi-rude. Yesterdays experience was terrible. I arrived on time for my appointment signed into the kiosk to check in. It said I needed paper work filled out even though I had had given them all this information before I guess routine paperwork every time. I walked to the window and the two ladies standing their sharply said, "did you sign in?" I replied I did but it says I need to complete paperwork. The two ladies replied, "We are working on something sit down and we will call you when we are done." I sat down waited 15 minutes and then they called me to the window it took another 15 minutes to complete and sign all paperwork. They said sit down and I will let the PT know you are here. By the time the PT was ready for me Chelsi she had spoke to the office lady and the office lady came out to inform me I was 45 minutes late and the PT could not take me. Well at this point I was angry because due to being asked to sit down and wait until the ladies completed their project and then do paperwork that is what caused the 45 or at least 40 minute delay. The PT walked through an open door glaring at me as if it was my fault. It was not it was the ladies that delayed due to their rude response that they were working on something. Even another patient sitting in the waiting room who watched the whole episode said as I was walking out, " you were on time." I replied yes I was and this was annoying and unacceptable. Today I cancelled all PT's I had scheduled. I will call my doctor get a new order and go to AGMC PT where in the past I had a great experience. There are many young and elderly patients that are in pain and to make someone come back and not take them is so wrong and as I said unacceptable and unprofessional since it was not my fault. Doc's have been great! The PT staff and office help at this office were terrible.

When no one else could find the problem causing me so much pain, Dr Assem Sultan did. He and his…read morestaff are the most incredible professionals I have ever encountered. I woke up from the Surgury pain free!