Great customer service and very knowledgeable. Didn't charge me to get my generator started, that I…read morecouldn't get started on my own. Educated me on winterizing my generator.

When I recently purchased a Stihl 510 V lawn mower, the staff took time to answer my questions and…read moreexplain the functions, including pros and cons of the controls and operation. They even showed me a quick workaround for a known issue where the mower may catch when you try to pull it back after releasing the drive. I had planned to purchase a second battery, but they encouraged me to try it with one. The mower did a great job on my lawn, and I had 50% charge remaining on the battery after mowing for 35-40 minutes.

Worst place ever. They had my portable generator for over a month and never even touched it. DO NOT…read moretake equipment there!!! No call back, nothing..

Fast friendly and fair, got me back up and running quickly. Will definitely be using them again.read more

Well, I never did find the place! My iphone directed me, and I even stopped and asked TWO neighbors…read morein the area ... I eventually arrived at a HOUSE with that address, no sign, and no one responded to doorbell ring. I gave up. No phone response, no door response, don't know what went wrong but was a real time-waste and frustrating! Finally gave up and returned to Clocks & More, which is *wonderful.*

The owner is Steve McCracken who is a second generation clock maker whose father started repairing…read moreclocks and watches in 1925. He is licensed and is a member of the National Association of Watch and Clock Collectors, Inc. After a truly negative experience with another repair shop (Clocks and More), I called Mr. McCracken. He is truly a lover of antique clocks and extremely knowledgeable about his craft. He enjoys sharing that knowledge with his customers and is open and upfront about any time delays and issues with any repair or restoration. I felt appreciated as a customer and I am so glad I took my antique clock to him where I know it is in honest and good hands.

This was a fantastic experience! My Dyson was not working and they fixed it all up in just a couple…read moredays and even used a part they had as spare of to replace mine that was cracked. Clean and friendly too !

I have a vintage kenmore sewing machine that has been on vacation for several years. During all…read morethose years, I had it in my mind or somebody told me that I should be putting oil on the sewing machine if it is not being used; so I squirted and drenched the inside, as Rick told me. It was a mess! He cleaned it really good and it is running now like the first time it was given to me. He told me to put in half a drop every two years only where the holes are. Thank you Rick for a lesson learned. Very professional team and very affordable place to go to. I called around before I went and I am glad I did. Thank you for an excellent customer service! I truly appreciate your help.

They damaged my piano and have taken zero action or responsibility to rectify the situation. It's…read morebeen months that I've been calling them to ask for them to fix the damage or get a refund and they've done NOTHING! On top of that, the woman who always answers the phone is consistently rude and hangs up on me. This is not a way to run a business. I will tell everyone what a terrible company this is and report them!

As others have already written, this is not a trustworthy company. I was given two prices to move…read morea new Fazioli concert grand (worth in excess of $200,000) from CA to CT: $3,500 if shipped with other pianos in the van, or $6,000 if shipped by itself. I chose the less expensive option, thinking it would actually be better for the van's balance if there were two instruments, rather than just one 1,200 pound instrument. Then Linda, the office manager, told me they would not ship my piano with another due to the high value, so I was obligated to go for the $6,000 solo move. When the van arrived, my property manager took a photo clearly showing a second instrument inside. I then told Linda I would pay the $3,500 they asked for since my piano was not shipped alone. At that point, she made up a story that they put another piano in the van at my insistence and they still expected to be paid $6,000. This is an age-old tactic known as bait and switch. Get the client to sign up for the more expensive option, then deliver the lower quality option. Now I'm dealing with a hysterical office manager threatening to sue me. If this sounds like fun to you, don't hesitate to call Expert for your next piano move.

I called CP and Sons late Friday. A friendly woman called me this morning before 9 o'clock (…read moreMonday) and asked what I needed done. I explained that my Maytag washing machine wasn't working. After asking what was a good time for me, she said a service tech would be out this morning to service my machine, and would call when on his way. Anthony from the co. arrived, listened to my explanation of the what happened with the machine, said, "I might be able to recalibrate this," and went to work. A few minutes later my washing machine was working. Anthony was low key, friendly, and a good listener. I so appreciate finding a good appliance company. The cost with a check was $107.00. Also, interestingly, Anthony said not to wash jeans or pants with other clothes. That was good for me to know. 5 stars!

My call to the company was a great experience. I had a refrigerator which was loosing it's cool…read more(haha). The phone rep efficiently accommodated me and scheduled an appointment within a couple of hours. CP arrived quickly and diagnosed the problem in no time. The rep replaced a broken fan motor. He also made another fix, free of charge. My frig is now working great. When I asked him to look at my dryer, he did so with no additional charge. My dog loved him. The poor guy was very patient as my dog became somewhat obsessed with his gloves and took them out of his carrying case. The rep was a doll. He was courteous, friendly, professional and explained everything clearly. Service was a bit pricey, but that seems to be the norm in the appliance repair biz.