I called CP and Sons late Friday. A friendly woman called me this morning before 9 o'clock (…read moreMonday) and asked what I needed done. I explained that my Maytag washing machine wasn't working. After asking what was a good time for me, she said a service tech would be out this morning to service my machine, and would call when on his way. Anthony from the co. arrived, listened to my explanation of the what happened with the machine, said, "I might be able to recalibrate this," and went to work. A few minutes later my washing machine was working. Anthony was low key, friendly, and a good listener. I so appreciate finding a good appliance company. The cost with a check was $107.00. Also, interestingly, Anthony said not to wash jeans or pants with other clothes. That was good for me to know. 5 stars!

My call to the company was a great experience. I had a refrigerator which was loosing it's cool…read more(haha). The phone rep efficiently accommodated me and scheduled an appointment within a couple of hours. CP arrived quickly and diagnosed the problem in no time. The rep replaced a broken fan motor. He also made another fix, free of charge. My frig is now working great. When I asked him to look at my dryer, he did so with no additional charge. My dog loved him. The poor guy was very patient as my dog became somewhat obsessed with his gloves and took them out of his carrying case. The rep was a doll. He was courteous, friendly, professional and explained everything clearly. Service was a bit pricey, but that seems to be the norm in the appliance repair biz.

Fast and friendly service, technician were very professional. Would definitely recommend them!read more

Horrible people! Horrible service! Don't go to this place. No respect whatsoever and very rude. My…read morefridge door would not close right, and told me to kick rocks. I went some where else and got my fridge fixed for 50 bucks

These guys are the best that we have worked with, they have helped us out over the past 5 years…read moresince owning our home and have installed our dishwasher, helped us out with our heating in the house and most recently helped us with our fridge that got fried by another company's work. They didn't even charge us to come inspect the fridge after making time for us that day, then talked with the previous company to help have them cover the repairs, and are actively helping us find a replacement within the budget. Going to be going through them for everything going forward, I definitely recommend you do the same.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

Fixed a down fridge in 20 minutes. Fridge has worked well for a few months now with no issues. Much…read morecheaper to fix than buy a new fridge.

Ed called me back immediately the very next work day, after I left an online message. He talked me…read morethrough the likely possible problems based my report of my refigerator's symptoms. His technician, Gene, was equally outstanding in his performance on site at my home. I cannot recommend Ed and his crew highly enough. Absolutely honest, totally trustworthy, expertly capable and reasonably priced.

Came here with no knowledge and Dusty was beyond amazing and helpful. He explained everything to me…read moreand took his time. You don't find helpful employees like that anymore. Thank you Dusty

Dusty and his partner that he was working with on Friday the 30 definitely made us realize that…read moregoing there instead of of Air-gas was the best thing that could have happened to us. We called Air-gas and they weren't very kind so we ended up calling Praxair on Comanche and they were beyond helpful and my company and all my friends will definitely do business with Praxair instead of Air-gas for now on. I was very impressed on how precessional those two men we're. This company definitely deserves a 5 star rating for all their super knowledgeable Information they gave us. Thanks guys for everything!!! 5

Great company to work with, reasonable pricing for the labor intense work we needed done…read more So happy with their work and will definitely call them for help in our yard in the future. Weed control, Bush removal and general cleanup done quickly and professionally.

This company is really great. I've used them for both my mom's and my house for yard work. They…read moretook our yard from drad to fab in two days! (yes two days because our yard was a mess!) for all the work they put into our yard clean up, the price was fair! Totally worth it!

We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

Worst place ever. They had my portable generator for over a month and never even touched it. DO NOT…read moretake equipment there!!! No call back, nothing..

Fast friendly and fair, got me back up and running quickly. Will definitely be using them again.read more