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Precision Pest Management

5.0 (1 review)
Open • 9:00 am - 5:00 pm
Updated 3 months ago

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3 months ago

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31-W Insulation - Insulation overspray -- Impossible to get off, and 31W refuses to help.

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I had a residential home build project in Bowling Green and worked with 31W on both my insulation…read moreand for my fireplace box and chimney installation. Unfortunately, I experienced a number of issues with both -- some ongoing -- and the customer service from the team in that office has been terrible. While they were quick to give a quote (and I will say, the price was good), getting the workers out to complete the jobs was extremely difficult and unpredictable. I had to go back and forth with the sales rep on multiple occasions with continual reminders just to get them to finally show up. Once they did, the work completed was shoddy in a few ways that negatively impacted my house build. I tried to address getting the problems fixed multiple times and got zero response from their sales reps nor managers. Once my check had cleared it was as though they had no responsibility to stand by their work. At the point of final inspections, and aside from the fact that it is visually problematic, the inspector pointed out the chimney pipe was crooked and needed to be fixed. The pipe when initially installed was not properly braced, which was an issue with our first building inspection. After several follow ups, they finally came to address the bracing, but it was clearly not strong enough as the chimney pipe (you'll see in the photos) is still improperly placed. Additionally, there were a number of spots with overspray of insulation on the windows and the roof due to not using baffles. When I initially tried to address this I was told the spray was water soluble and "easily removed." This has proven to be untrue and I am unable to clean these areas off. I asked that 31W advise as to how exactly this excess material could truly be removed or assist with removing, without causing any further damage to the materials, and got no reply from the sales rep, manager, nor the 31W Regional Manager who I tried to reach out to numerous times. 31W came to me highly recommended, but unfortunately based on my own experience at this point I cannot pass that recommendation along any further, and thought it was important for others to know the risks they take in hiring this company.

From the owner: When it comes to getting quality home improvements for yourself or your customers, you need a…read morecompany with a long-standing reputation for exceeding expectations. When we started 31-W Insulation in 1972, we didn't envision it would become the second-largest insulation company in the Southeast with more than 600 employees and 48 locations in 12 states. We only knew that we wanted to treat people with respect and provide the best in insulation and other home remodeling services, such as gutter systems, garage doors, fireplaces, window blinds, mirrors, shower enclosures, and more. We still remain under family ownership and look forward to making you part of the 31-W Insulation family!

B&H Sprayfoam - Sprayfoam Insulation

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Great work, great people!…read more I would recommend for anyone needing Concrete leveling or Sprayfoam insulation!

From the owner: B&H Spray Foam offers top-quality services for residential and commercial properties for both…read moreexisting structures and new construction. Whether you need small repairs or insulation applied in the walls and floors of your entire home, we have the skill and expertise to get the job done promptly and seamlessly. Our diagnostic testing can help us find air leaks in your home, identifying areas where air is coming in or escaping out. It can also reveal if your home is too air tight. B&H Spray Foam will make sure all areas of your home are insulated properly including your walls, attic, windows, doors, and ducts. In addition to keeping your heating and cooling expenses under control, our spray foam insulation is also highly effective at reducing unwanted noise and soundproofing the areas that are sprayed. Furthermore, it helps to reduce the growth of mold and mildew in your property. Concrete slabs and sidewalks seem to sink over time and cause tripping hazards. If you are having issues with unlevel concrete give us a call for a free quote! Polyurethane concrete raising achieves the same results as traditional mudjacking, but with a lightweight material that requires smaller and fewer injection holes. Also known as foam lifting, polyurethane concrete raising is the latest and greatest concrete repair method available.

Precision Pest Management - pest_control - Updated May 2026

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