Service is a little hard to come by unless you are in the clothing area. Speaking of clothing,…read morequite a few items are priced higher than what can be purchased at the bigger box store so if you are wanting to watch your pocket book, shop around a bit for your clothing. On the other side of the isle, hardware and other accessories, this is where it gets a little tricky. If you can find someone they do know their "stuff". Issue is finding and getting them to stop to listen. Now, the repair and parts counter area I have visited a few times and they did get what I needed but they tend to gravitate to the old timers and regulars to visit about Aunt Bea and Opie before acknowledging the more unfamiliar face. When you talk to them it's usually unpleasant as in they are doing you a huge favor by just speaking to you. Moving to the equipment outside. We were poised to purchase several gates and panels however there were no prices to be found on the products and the website is of no help whatsoever as far as pricing of said items go. As far as shopping with Race Brothers in the future, yes we will still come by for chemicals and sprays and the occasional pair of gloves. Please by all means keep shopping this great store and supporting local businesses. This review is just one opinion based on years of off and on visits.

Friendly people who are ready to help with anything you need…read more They have just about everything too.

Called to have my mower picked up for the deck not engaging on a Friday and was told they would try…read moreand get it on Friday but if not it would be Monday, left it sitting in the driveway Sunday evening for Monday pickup. Called Thursday to see if they had found anything and was then told it would be 3-4 weeks before they would look at it, told them to just forget it. Typical lake business that doesn't do what they say they're gonna do so if you like getting F'd around this is the place to go.

Went to Motor Hut today. They instantly helped me, put a new bar on my chainsaw, put it back…read moretogether, added a clip it needed and did it all in like 8 minutes. Absolutely amazing!! Best ever! You'll never go wrong with these folks! John Koehler

Whomever answered the phone this morning was so incredibly rude. She actually hung up on me. I was…read moreonly inquiring about an item and she did not have it. She didn't apologize. She didn't say goodbye. She didn't say kiss my a&$, She just hung up on me. I called back and she put me on hold. Forever! I called again and asked to speak to the manager and unbelievably, She transferred me to someone named Brian. He was dismissive and talked over me. I highly doubt this girl will ever be counseled about her bad behavior. Unbelievable! I've been going to Somo for many years and I will never ever go back in there again. Customer service is absolutely dead.

Somo will have all your feed Pet and farm supplies too!…read moreFrom dog food to chickens and horses! Best place

I like the convenience of their location to our home, and they do have a wide variety of everyday…read moreitems to go along with the various farm goods. That said, it is never my first choice due to the issues we have had with customer service, including getting snarled at for an honest, documented return and encountering clueless help in the small engine parts department. Last year, in the middle of growing season, we went in search of some vegetable and flower seeds in this FARM store only to find there were none. After many minutes and much discussion, we were lead to some closed plastic tubs full of mixed seed packets and told we could dig through them if we wanted. Since the packets were not grouped or ordered in any way, it was frustrating to stoop over and try to find anything, but we managed to locate a few things, which we were charged full price for even though by all appearances the seeds were on the way out. Overall, this is a fun store to shop, and if I thought they wanted my business I might spend more time and money here. ****Update 5/8/25**** I dropped one star based on the experience we had a few days ago. We were greeted as we walked in by an employee I had not seen before (common experience here). He then proceeded to "tail" us as we went around the store; I haven't had someone follow and watch me like this in 45 years. He appeared on every aisle we moved to, and pretended to be straightening racks that were perfectly straight- never approaching and asking if we needed help. So I guess we look like oldster shoplifters. Very creepy and a real incentive to shop elsewhere.

LOVE farm and home! They employees are always so nice, and customer service is always great! Love…read morethe home decor as well!

Nice people and convenient locations. They usually have what I'm looking for at a decent price.read more

I would give zero stars if it would allow me. I purchased a 4' x 8' x 6' tall pet kennel made and…read moreadvertised for dogs from this location. It is constructed of 12 welded wire panels that have to be bolted together. It comes with a gray premade tarp that fits the 4 x 8' footprint of the kennel. The primary purpose was to keep a 55 lbs. dog in it. It lasted less than 48 hours. A medium size dog was able to chew through the welded wiring. After further inspection the welds on this cage are lacking. I have stored the same dog in multiple wire cages and kennels over the years and have never had this issue. I would not recommend this product to anybody. I would not recommend anybody doing business with this store. It took several days to finally get somebody to answer me on the phone as to what they would do to help me with my situation. By the time I was able to get an answer I have missplace the receipt. Without a receipt they're not even willing to take it in for exchange. I asked them to at least look for my credit card number I used. They claimed they did not have a way to search for purchase since I used a credit card. So I'm suck with a worthless pen. I'm disgusted with the lack of resolve and the lack of willingness to rectify the situation. They're not even willing to entertain anything. Thanks for taking my 300.00 bucks Orscheln's! Bad management and customer service. Buyer beware