I called roughly about a month ago about an issue I was having with my Hearthstone insert fire…read more place. The fan wasn't working and this home is a rental. I spoke with Dave who walked me throughout the process of everything saying that I may not need a technician after all. As I did some troubleshooting per his advice I was able to fix the dilemma I was facing. Though he may not have gained that service call from me he certainly earned my endorsement. If I have any future calls or leads I'll be sure to send them here first. Thank you for your ethics Dave!

These guys are knowledgeable and extremely helpful. I was looking for high-temp paint to touch up…read moremy gas grill that's been sitting outside for 7 years and I couldn't find matching colors anywhere. I went in and talked to Luke and he was able to special order the right colored high-temp paint. My order was processed and I got my paint in very quickly. They mostly deal with high-end grills and BBQs like Napoleon and Green Egg, but they still took the time to give me some suggestions to tune-up my gas grill and it's been working like a champ. I glad that I found this place. I am definitely stopping back when I'm ready to upgrade my grill.

$63,000 custom bath install. Yes I signed completion cert and yes I paid final payment. After…read moregetting snide remarks when asking them to correct obvious issues and during final inspection my wife pointed out small defects and asked " could these be fixed". Contractor replied by saying yes and pointing out more....then walked out with the check and signed completion cert...and never got anything she pointed out fixed. We felt it better to cut ties and we'll fix or pay to fix issues ourselves. Rooms not being worked on were covered in drywall dust for multiple weeks( including master bedroom,when they were specifically told my wife and daughter both have asthma). Cleaning was provided 2 times was sub par at best and we had to go behind them to actually clean many of the days after they left. Final cleaning after completion never provided. They started 3 weeks earlier than expected, which would've been fine, except I had guests in town and this was actually an inconvenience. Project Began Nov 3rd finished Dec 18th. quoted 24-36 days. Only 1 day lost due to weather. salesman said they don't use any sub contractors, delayed a week due to a shody drywalle SUB. another SUB came in and still couldn't get walls flat. check gap pictures above. I also doubt the two "utility" kids are W-2 employed. Existing plumbing constraints changed initial floorplan and we accommodated. Unfortunately this meant A closet was completely deleted from the plan ,still paid for though. The supposed make up for this was a small basement cubby we had was to be finished and shelves added. This was not done at all. A floor was added to the cubby and that's all. When asked why this was not finished I received the following reply. ------- That was one of many extras thrown in as good faith. I felt we went above and beyond. With extras adding electrical, plugs,switches,etc. cutting the mantle down caping staining and repairing the wall. Staining was going be part of it 28hrs worth,also the wasted lumber. The additional sub floor and underlayment. I threw in bundles of insulation, priming of the walls. I heard you mention you wanting the different lights I took back what I bought and got the lights you wanted without being asked. -------- A few issues with all the "extras" listed above. No "extra" outlets or switches were added. (Except the extra toilet out...see above picture) They simply moved the outlets that should've been in the closet we never received to the wall they couldn't get flat. Cutting the mantle down, staining and repairing wall. I told them it was a plan I had and asked for any pointers they could give me. They said they could do it. I expressly said that I wasn't paying them for that and please don't feel like you need to do anything extra. Unfortunately it was done as well as the rest of the work and will need redone. Either way, not an excuse to not complete contracted work, or work agreed upon when original scope was modified on site. 28 hours and wasted lumber was based on a miscommunication between salesman and contractor. I asked for 5" widow/door headers and baseboards and 4" window vertical and base casings. After being shown a picture of the baseboard they spent "28" hours staining (wrong stain, wrong wood) i noticed the size they planned on installing in my 7 1/2' ceiling basement bathroom. 1 1/4" thick, 5.5" tall. Who the hell wants that in such a small space. Contract even states " trim examples to be provided by customer" ...was never asked for the samples. No additional subfloor was installed...only required. Extra underlayment was installed....just not according to manufacture specs...taped seems and not patchwork pieces jammed in where they fit. Two bags of rockwool and $12 per light(4) were provided "free of charge" guess that makes up for all the rest of it. You'll notice most if not all pictures they use are factory produced pictures. Not of actual installs they've completed. Pictures I've attached are an actual job they've done. You decide.

I recently had our bathroom shower remodeled from an old fiberglass one-piece unit to a floor to…read moreceiling shower stall (see pictures). I am a very analytical person so I had twelve companies give me estimates for this work. I started with the TV advertised giants, you know who they are, but their price estimates were so outrageous due to their massive overhead that I quickly moved on to others. Even their gimmicky marketing attempts, such as free installation, were essentially lies and had no impact on the final price estimate. They even tried to call me after the initial high bid and offered to send someone out again to lower the estimate. Don't fall for these gimmicks. I finally hit a home run with Bath Builders in North Lima Ohio. They were straight shooters and gave me an extremely competitive offer right at the start. They offered the same products as the industry giants, but at a more competitive price with a more personable approach. The quality of the installation exceeded our expectations (see picture) and they offered some exceptional advantages as follows: 1 - They accepted credit card payments with no additional fees added to the estimate. 2 - They offered a lifetime warranty on all parts used 3 - They give a 50 year warranty on labor. No one else in the industry does that. Most other companies offer a 1 to 2 year warranty on labor. 4 - They use a proprietary gluing system that uses two components that no one else has. All other companies simply use an adhesive caulk. 5 - The personable quality of the employees from estimator to installer is unmatched in the industry. If you have a bathroom remodeling project on the table, I would highly recommend that you consider them for your project. I know you won't be disappointed. Bath Builders LLC - 11443 South Avenue, North Lima, Ohio 44452 - (330) 881-1121

Very friendly and helpful people /workers ! They are knowledgeable and efficient. The flooring…read moreinstallation was quick and well done.

I always try to support small business but was very disappointed in the response when trying to…read moreschedule for a measurement. Had the appointment scheduled and got no call when they were late, I had to call inquiring what happened. They were supposed to call me back with additional options to reschedule and that never happened either. I will not say anything negative about their quality because unfortunately the poor communication never allowed me to get to that point. Hopefully they will get better in the future because this lack of communication will certainly cost them business.

I built high end Streetrods.... City Glass is the only one I trust to cut, fit and install my glass.read more

City Glass is awesome! The staff is extremely friendly and professional. As a Military Retiree I…read morecan tell you that this is a very Veteran friendly local business. I was stuck in a bad situation dealing with a faulty repair by a local auto body shop and facing a 5 hour drive the next day. City Glass replaced and repaired my drivers side window in about 1.5 hours and even provided transportation to and from my home. If you are in need of an auto glass repair or replacement this is the place to go. MSG (R) John Parks

Professional service fair prices great quality products! always prompt on answering questions and…read morevery knowledgeable about landscaping.

Initially, the work done looked "ok." Better than what was there before but not really what we…read morewere looking for. After two years, a number of plantings have been discarded and replaced by us. Damage was done to landscape lighting and some damage was repaired but not 100%. We have multiple maintenance issues with what was done because the install team failed to put down landscape fabric during the initial install. We used this firm once and have since moved to another local firm for landscaping needs. This is not a review of any individuals but the work that was done and the disappointment of that work...

This is in response to Jeff. I'm carrying out your wishes since you replied. This whole ordeal…read morebegan November 8. After sending the top picture of the board (plus a pic of the back with specifics) to your brother, he guaranteed that was the tile I wanted. After finally receiving the tile and sending him the second picture, he MUST have agreed they didn't match because he asked for a picture of the box label and told me he was in contact with your rep. I brought the boxes back immediately. This is when I encountered meeting you. EVEN if I had been wrong about this order, which I wasn't , you DON'T treat a customer like that! NO, your prices weren't cheaper, they were actually a little more, but you did NOT charge shipping. That is why I drove the hour to pick them up from Buckeye. Four hours into it...I wasn't driving another two to prove my point. I spoke with the sales manager from Adex in New Jersey, who covers the ENTIRE Northeast, and he confirmed that you do not have an account with them. So wherever you were ordering the tile from, your board would NOT match the official Adex board I had. Tom should have told me when the order was placed that that was not like your board. So it wouldn't have mattered if I wasted another two hours in the car, because you would have said your board is different from this one. So don't try to tell me that this could have been avoided if I had brought the board in. If you were a half way decent sales person, you would have worked with me. Instead, you charged $120 for TWO BOXES to return the tile when it was shipped to you for free. Plus, of course, 20% restocking. I just reread all of the reviews that your customers wrote. They are spot on! So here's another 1 star. You should learn to speak nicer to your customers...hence, your arrogance.

This is a great place. Great variety of materials. I went in not knowing what kind of backsplash to…read moreget for my kitchen and they showed me what would look good with the countertop I had. After I explained the look I wanted they knew exactly what would look best. I love it! Thanks Buckeye Tile!

I cannot say enough about MJR Concrete and his crew. Mike was communicable from the first inquiry…read morecall to the very last day of the project. The quote for the work was fair and much more reasonable than other quotes I had gotten. The project was started on time agreed upon. The superior quality of the work on our large cement pad and surrounding area was meticulously done in very hot temperatures. Mike worked as hard as his team! We are so glad we chose this company.

MJR waterproofed my basement. Their proposal was competitive and their approach preferred over the…read moreother companies who provided a consultation. Free estimate. The owner, Mike, was always on site and performed the more intricate activities. He and his employee were both very corteous and minimized the impact on my back porch and shrubbery. They worked hard and were there when they said they would be. Mike informed me daily of what he found while digging and his plan to mitigate water intrustion risk. I am now interested in having Mike's company do some concrete work for me since they did such a great job.