In 2009, my mother and my stepfather prepaid $1895.00 each for transport and cremation services to…read moreAnderson Funeral Services in Crozet, Virginia. When my stepfather died in December 2024, John Anderson Jr. (Funeral Director) told my mother she would have to pay an additional $800.00 for a variety of items she did not request (Including a new body bag he stated was legally mandated, which is false.) When I and other family members met with him to ask for an explanation as to why there were more charges on a prepaid plan, he was defensive, evasive, profoundly unsympathetic and unprofessional. He insisted that the business is his mother's, and that he knew nothing about the prepaid agreements. He was unable and/or unwilling to pull any files he should have had from the prepaid arrangement. He never answered any of our questions, claimed he was being attacked, and professed to hating his job. He told my mother he would drop the charges to $200, and asked if "that would make her happy?", as if we were negotiating a bar tab. Upon examination, we realized that the original documents for my parents were not even actual contracts, and that most likely none were ever created. The grief we were experiencing was compounded by the unfeeling and sarcastic attitude of Mr. Anderson, and the knowledge that the remains of our loved one was in the hands of someone who was untruthful and totally disgruntled about his occupation and having to perform it. Anderson Funeral Service failed to provide an actual contract and attempted to extract money for services that were included in the prepaid agreement. I am extremely concerned that the unethical, if not illegal, actions of Anderson Funeral Service will continue to be perpetrated on other vulnerable families.

I reached out to Anderson Funeral home for advice when my Father passed away. While I didn't end up…read morehaving a service for my father, John gave me excellent advice and was very patient and compassionate while I figured out how to handle those last aspects of my father's life. I will be forever grateful for the wisdom and experience he shared with me.

Through the years my family have taken our animals to be created here, and have always been met by…read morea staff member with kindness, and compassion,

Amazing, compassionate, caring, respectful, patient, treated my loved one with dignity. I would…read morenot hesitate to recommend Found & Son's. They have made a difficult time more bearable

When someone close to you passes away, all most people want is for the process of death care to be…read moreeasy. WA Heartman were all of the things for our family. We went to pick out a headstone and calculate costs. The staff was so very helpful and professional. I recommend.

From the owner: W. A. Hartman Memorials LLC, located in Charlottesville VA, has more than 75 years of experience in…read moregranite, marble and bronze monuments and memorials. We understand the importance of preserving the memory of loved ones, and our commitment is to those who work represents. We offer quality monuments and memorials to meet a wide range of needs, including: Government markers Memorial walls Beveled markers Slant grave markers Flush markers Cremation monuments and markers Bench memorials Infant gravestone markers We also offer repair services, ranging from chip repair and cleaning to graffiti removal and base resetting. At W. A. Hartman Memorials, we work for those who love and remember. Call W. A. Hartman Memorials today.