The only reason I give more than one star is because Racquel was wonderful. Unfortunately, she…read morejust has the initial visit. They keep you wondering when the next visit is because no one bothers to return calls. You call the office and they don't seem to know anything and tell you someone will get back, but no one does. You have questions about supplies etc and no one can help.

They provided hospice care for my sister. My main criticism is that they did not provide any…read morecounseling services to help the family figure how to help my sister. Also the home maker service was less than adequate. One day the home helper who we were depending on was a no show. I will say that the nurses and managers were professional and helpful I would recommend that they be more specific about what they can and cannot provide.

They only hire top-notch people, hard-working honest people…read more I highly recommend this company to everyone I know (just tell him PFC Thomas sent you) the entire staff is very respectful and very friendly 08:00/2:00 p.m.

This is the best home care service on Staten Island. The staff are very friendly, patient, helpful…read moreand very understanding. My grandmother is very delighted with the service she receives. Thank you Victory Companion Homecare for all that you have done for my family and me!!!

From the owner: Short term and long term care, Respite care, Alzheimer's/ Dementia, Stroke victim care, Music…read more(healing tool) and hypertension and Diabetes care.

My aunt was terminally ill and I moved her to St. Ann's from a facility in Manhattan (which was…read morehorrible) on the recommendation of a friend whose Mother and Aunt spent time at Peacecare St. Ann's. I found the everyone from the front desk staff to the nurses and aides to be excellent, warm and attentive. St. Ann's gave my beloved aunt the care and attention she needed in a lovely, clean room. Our experience at St. Ann's was five stars. The highly recommended care facilities we experienced in Manhattan were total dumps compared to St. Ann's.

When our family was in dire need this facility gave us the runaround for weeks. I do not recommend…read morethis facility at all they don't return phone calls or answer emails maybe because we were of a different faith but I don't know.

Wasn't too sure about this at first, but I can personally attest that they provide personal care at…read morea different level, Hannah & Audrick were quick to answer my questions & reassured me that my aunt were in capable hands And showed me that they really care about their patients!10/10 would recommend! Thanks again! Keep up the great work

We are so pleased with the service we received from By Your Side Home Health Services. It is so…read morehard to trust others with your loved ones, but not if you get a HHA from this company. This company exemplifies professionalism and exhibits compassion for their patients and family members. We are so thankful to have received an amazing HHA from this company. Thank you again for the amazing work you do!

Had a great Saturday morning PT session with Troy. He is very positive and attentive.read more

I'd like to start by saying there were 3 great therapists there such as Ruju, Elan and Miguel…read more Those 3 both distinguished great care and assistance for their patients with a great sense of professionalism. With that said, there were other therapists there that could benefit from obtaining more professionalism and how to handle the envIronment of working with patients better. I have been experiencing a serious issue with my neck and right shoulder for a few years. Upon waiting for an MRI testing, I was recommended to JAG in Bayonne. Once my MRI results were retrieved by me, it was shown that I have 4 herniated discs in my neck with one of them pressing on my spinal cord. This is a severe condition known as Cervical Myelopathy. This generally is a condition where if severe, can only require a surgical procedure to correct the issue. It is also important to note that when at JAG, I was being given different therapists each time which wouldn't enable me to have a consistent level of care. On 12/23/24, I had a therapist there where I mentioned my condition. The therapist tried talking me out of a surgery that I desperately need. If I do not proceed with the surgery, there is an intense chance of paralyzation. As the writing of this, I have gait and balancing issues which is causing serious pain and numbness in my legs and hands. I mentioned about showing them the MRI report only to be told "oh I don't need to see it. Surgeons only tell you certain things because they want the money. You should come to us for 2 months to see how you feel." On this same day, this person had me lifting 15 pound weights laying on a table to do bench presses. I expressed that my right arm is too shaky and it is a major risk. They replied "Oh I'm right here I'll make sure you do not drop them." Even though they walked away and left me alone. I have been dealing with serious pain in my neck and shoulder since. My mother was a patient here as well who thought the world of her therapist Ruju. One day that I was not there, my mother was confronted by a therapist stating she is wrong for allowing me to get a surgery. Keep in thought, I am a 33 year old man. It is a decision made from the guidance of an expert surgeon that influenced me to make the decision for my health. it is completely unprofessional conduct from two (unnamed) therapists that use personal opinions to influence one's decision without a comprehensive understanding of a patient's MRI reports. My father was also a patient short term and his back was hurt from one of these unnamed therapists. On their behalf, it is completely upsetting as we do not wish to return to this JAG location in Bayonne. The 3 therapists mentioned above, deserve much credit while the others in mind need a vast understanding to conduct themselves more like professionals rather than the way they did handle themselves. I wanted to bring this to light as reference for those who may be given misinformation by anyone.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.