Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Giovanny was great! Talked me through all the steps and got me the lowest quote and worked with my…read morepayment options so kindly. Would recommend

I had an outstanding experience obtaining my car insurance today, and I want to recognize Nancy for…read morethe exceptional service she provided. From the moment we spoke, Nancy was professional, patient, and genuinely courteous. She took the time to explain all of my coverage options clearly, answered every question thoroughly, and made sure I felt comfortable and confident with my decisions. What could have been a stressful process turned into a smooth and enjoyable experience because of Nancy's knowledge, attention to detail, and sincere commitment to outstanding customer service. She never made me feel rushed and went above and beyond to ensure I received the coverage that best fit my needs. It's rare to find someone who combines professionalism, kindness, and expertise so effortlessly. Nancy is a tremendous asset to her company, and I am truly grateful for the excellent service I received. I highly recommend working with Nancy if you're looking for someone who genuinely cares about her customers and delivers an exceptional experience. Sheila N.

Called them and spoke to someone to call me back for quotes on a home and 2 cars. Never heard…read moreback. I guess they don't need the business.

The company's agent Bill didn't inform me that I had an issue with my policy until I found out…read moreabout it 8 months later. Maria who works with Bill doesn't even apologize for the mistake and just said "I have nothing to do with this" I'd personally avoid this company if I could because their staff takes no accountability when it comes to clients.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

Not just a broker... a sanity saver. I've worked with…read moreAlison for years now to try and make grounded decisions about the incredibly high costs I pay for health insurance. She's smart, honest and helps a mind like mine that can get mired in "analysis paralysis" by presenting the facts. Highly recommend using her as she's super-prompt with her responses. Oh, and she's excellent at relaying information on policy changes that could impact her clients' insurance premiums. Alison also offers referrals and I've taken advantage of that. Even doing my own research, Alison's referral turned out to be the best option for my situation.

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Jennifer Drew is really as good as it gets! Shortly after…read moresigning up for auto insurance with her, I got in not one, but two accidents (dummy me). Needless to say, I was devastated. I was certain that my insurance would be through the roof and was worried Farmers may even drop me. Jennifer assured me that would not be the case. First things first, she asked about me and how I was doing. She really cares. She was available, easy to reach and most importantly, kept my rate low. I now drive a BMW and pay less than a lot of people I know with a perfectly clean driving record. If it wasn't for Jenny, I don't think I could afford to drive. She's helpful, easy to talk to and compassionate. I would recommend her to anyone. Personally, I don't know what I would do without her. Thanks Jenny - you are the best!!

Jennifer has been incredibly amazing. I was in an accident for the first time in my "adult life,"…read moreand she was a little angle of hope. She walked me through the process and helped me along each turn. I had about a thousand questions (roughly) and she patiently and compassionately guided me through them all. Jennifer truly sets a new bar and caliber for any insurance agent or agency out there!

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Chris has done a fantastic job as an agent. This guy is on top of it. Very responsive individual…read more He's proactive and has taken the initiative and lead to help me resolve my issues and get me insured properly. So far he has exceeded my expectations and when comparing with the last agent I had, he has blown them away. The last agent I was working with wouldn't even return my calls, texts, or messages. I wish I had worked with Chris before, it would have saved me from unnecessary stress and delays. I'm just very glad I've found him and I highly recommend his services. Thank you Chris!

Thank you Chris for all your help in getting me car insurance. Really appreciate you.read more

Please consider The expertise of Escueta Ins Services for all of your insurance needs. I've been…read moretheir client for over a decade now and I couldn't more satisfied. I call Dahlia for everything! She is very knowledgeable, incredibly professional, and super kind! She takes time explaining everything you need to know about your policy. She really goes above and beyond for her clients. Call and get your quote now!!

We've been with Escueta Insurance Services for 5 years now and are very happy with their service…read more They are courteous and highly skilled professionals who work hard to get the best deals. We currently bundle our car and home and our rates are very reasonable. They were even able to obtain earthquake insurance for our home which is difficult in California. Whenever we have questions, they are responsive with detailed explanations.