I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Bringing patient in today for rehab post op. The reviews were great so I am hopeful the care will…read morebe as expected. Bianca Allor for patient Dennis Howes

Troy - pain free Rochester rd I should thank everyone who…read morehelped me get back into my normal form of meditation and lifestyle. Grateful therapist Chris, Michel plus all assistance, Bella, Afraa, Nesha. They are very friendly people.

I began my physical therapy sessions here as a skeptic. The neck and shoulder pain I experienced…read morefrom my neck, across my left shoulder and down my arm to my finger tips was very intense and virtually debilitating. I did not understand how these stretching and posture exercises could help reduce the pain. I was wrong. The therapist targeted my exercises and stretching to alleviate my specific pain issues. The staff was confident, friendly and extremely thorough. They asked the right questions, evaluated my images and concerns. I experienced a slight reduction of pain after my very first session. Today, after four weeks of sessions, I feel like a brand new woman. My pain has been significantly reduced and I feel great. They taught me simple stretches I can do at home and work to stave off any flair ups. I've been converted. Thank you St. Mary's!!!

A stay here is a literal DEATH SENTENCE for someone who is already in a vulnerable state due to…read moretheir health. I added my review to Google last year, after the gross neglect here directly resulted in my family member's death. Reading the reviews on here, I am more horrified than ever. They aren't doing this for free! I have no idea how this place is getting away with swindling patients, medicare and insurance to get paid large amounts of money to NEGLECT patients. I do not know how this place is still legally allowed to operate. The Michigan Department of Licencing and Regulatory Affairs and the Department of Health and Human Services needs to, at bare minimum, conduct a mystery/secrect shop audit so they can see what really goes on behind closed doors. -------------- My loved one was transferred to the rehab here after a hospital stay. Rehab, not nursing home. This is a place where he was supposed to regain some strength and mobility. He had developed a manageable bed sore in the hospital. This bed sore grew exponentially in size and severity during the approx. 2 weeks he was here and looked infected. He was not receiving proper wound care or meaningful repositioning. The standard for bed-bound patients is to reposition them every 2 hours at minimum - particularly if a bed sore is already present. This was NOT DONE. He often waited very long periods of time in his own urine and/or excrement before being changed, greatly increasing the risk of bed sore infection in this sensitive area. He went into septic shock due to an infection and passed away. DO NOT entrust this place with your loved ones who may require any sort of advanced care or wound care. The purpose of my review is to warn others. STAY FAR AWAY FROM THIS PLACE.

Attention given to the residents. Hubby was ok going in and bent over when he left. 1:1 feeding but…read morefood was always left on the table away from his bed day after day. He was a fall risk. CNAs or nurses (whatever ya call them) sat eating pizza yet hubby was not fed--bent over in a wheelchair for hours.

have been here twice, once for knee replacement and once for elbow injury…read more all staff very helpful and friendly, my therapist Michelle is fantastic very professional and knows her stuff. this is my go to place for physical therapy. Dan Medwed

Above and beyond facility! I have received so much help from Team Rehab in Roseville. The entire…read morestaff is courteous and professional. The clinical director, Alex Zavalac was my physical therapist pretty much the entire time. He gave me so many tips that were helpful to me in my daily physical struggles, and he gave great massages too! The equipment and facility was beyond my expectations. A big shout out to the receptionist and super multitasker Sabreen, who was genuinely sweet and knowledgable. The entire staff worked well together and helped each other out. So much kindness is a treasure now-a-days and so appreciated. Thank you Alex for helping me out through one of the hardest points in my life.

I am very happy with the attention and instruction I'm receiving from the Physical Therapists at…read moreLowell Park for my shoulder injury. I really like they have set me up with an online (phone or PC) link to access pictures and videos of the exercises I am to do on my own on non-PT days. It's very helpful. All the staff I've had interaction with have all been genuinely nice and very helpful. Definitely recommend this facility to anyone.

Love Kathy!!! She did wonders for me. The staff is very friendly. I've always gone between 3:30 and…read more6 pm on weekdays and the place is practically empty. You have your privacy.

They barely checked on me, the staff was rude. I have crohns disease and right leg just got…read moreamputated, they didn't accommodate the care correctly at all.

my nephew was here about a month ago--he actually got worse staying here--he is now at a much…read morebetter nursing home & is getting better--you walk in here & all you smell is pee--he couldn't watch the tigers games as it's not programed in--my girlfriend was in the madison heights facility for 1 night & checked herself out because she said it was a real dump--check around before you put your loved one in here.....

I want to take a moment to express my deepest gratitude to Shorepointe Skilled Nursing Center. Two…read moreyears ago, during one of the most difficult times for our family, the staff at Shorepointe provided my mom with exceptional care, compassion, and attention throughout her illness. The end-of-life care they offered was nothing short of spectacular--filled with dignity, kindness, and genuine love. Now, as my dad begins his journey with rehab and skilled nursing care, there was no question about where he needed to be. We knew we could trust this highly skilled and dedicated team once again. Their professionalism, empathy, and commitment to their residents give families like ours comfort and peace during challenging times. Thank you, Shorepointe, for all that you do--for your expertise, your patience, and the heartfelt care you provide every single day. Your impact on families lasts far beyond the moments you spend with our loved ones.

Worst place your loved one could be. They don't respond to call lights for hours. My "person" was…read moreleft stranded in a bathroom and told wait till night shift gets here. Clothes disappear weekly. Soiled chairs. Hanging fly traps from the ceiling, really make it look plesant for the seniors. Floor smells like urine. No air conditioning or quality air. For some reason, full oxygen tanks are never obtainable. Meals for diabetics never served at designated times. They drug your loved ones, until they die. It's easier to give a lorazapan then figure what their very obvious none anxiety problem is. Infact they don't even care that your loved ones cry all day and night.

Would never suggest at all. will never put anyone in here again. They talk shit about their…read moreresidents. Theyre no help what so ever, for any reason needed. Can never answer any questions if you can even get their attention. Always sitting in a group on their asses doing nothing. Help button was pushed many times but no one ever came and when they did they were told the help button wasnt working and they claimed it was until we finally got someone to double check come to find out it was not working the whole time. They neglect requests to be seen by a doctor. They neglect changing them or bathing them. They do not help them brush their teeth at all! They're not helpful when it comes to feeding time and need help. Being short staffed wasn't the issue if I see five to six just sitting around on their phones, even if they were it don't give them the right to be a shitty human being with no compassion.

Overall i would rate approx 70% which is excellent for a nursing care facility. By husband was…read morethere for a respite visit, several of his items were missing & couldn't be found. A brand new black neck pillow & a pair of black hand cones. As well staff might consider taking a complete thorough assessment on new admissions. My husband is total care with Vascular Dementia, he won't drink on his own & of course he can't feed himself. Being given a sip of water throughout the day wasn't priority for staff. Feeding while food is warm wasnt a priority. The building was bright & clean & most of the staff was friendly. However, the patients must be the main focus & concern. He was found on the floor several times & it wasn't an urgent matter for the staff. Hospice care was notified. Afterwards my husband was welcomed back for another respite visit on another unit. Dennis Lyons

I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, Nicole,and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Mom fell and broke her hip. After her hip replacement surgery she was sent here to recoup and…read morereceive therapy. The rooms are spacious, clean with a nice big window to look out of. There is a chair in the room that will stretch into a lounge chair so you can stay and sleep with your loved one. The bathrooms are well appointed with all the bars one could ask to hang onto. The lighting is good, you can keep the room very warm if you want to and there is a decent tv with some OK stations to watch. The staff were attentive, kind and most importantly, responsive. They all have their personalities and moods as humans tend to do but overall they were excellent. The RN's the Assistants did their jobs very well. I forget a lot of the staff names but each and everyone treated my mom very well. I do remember Yvette, an Assistant, as being extra kind and helpful. One night RN brought in her adorable puppy, Paul, and it totally lite up the life in my mom when she let mom hold the puppy...it sure brightened my day as well. Mom was here 23 days. We probably would have stayed a bit longer but there was a screamer down the hall, on one side of us was a guy that would have a daily bout of high volume cursing and throwing a fit, on the other side a new lady came in that would talk at the top of her lungs on the phone, for an hour usually around 11pm and worst of all was the woman across the hall that helped herself into mom's room numerous times to ask about her grandson or to ask me to put her clothes on...it got to feel like a looney bin. I get it, it's hard to maintain all the other patient issues but for us it was time to go and finish recovering at home. I liked that you could come and go as a visitor 24 hours a day. There is a 7-11 behind the building so you can go and get snacks or a cup of coffee. Yes, the staff should watch your loved one but if you can figure it out...so should you. Visit often or stay for a few hours - or stay at night for a few hours to bring comfort to your loved one. My one star ding is for the Social Worker and General Management as it was very difficult to get them to reply to my calls, emails and hand-written messages. Overall, I recommend this place.

PM Optals Healthcare of Sterling Hgts, Kevin Bandur has…read morebanned me from visiting my 95-year-old mother, who is under hospice care. This is solely because I inquired about the visitation protocol. This is the second time he has tried to ban me because I reported him to the state two years ago, and they found four violations. The first ban upset my mother greatly, so he let it go. Now, she is dying, and HR called to inform me I am no longer allowed because I asked about spending the night. She only has days, maybe week or so, no one knows. she has een my mother since i was 3 years old when my mother died. I am her sons only child and he died in 1984. The power of attorney wants nothing to do with her family. Her daughter her sister or me. Please tell me that there is some law someone who can help me have this overturned before i lose her forever and can not say goodbye. I can not even speak with her on the phone due to hearing loss. I am praying there is someone who cares, someone who can confront him and ask hm, why is he so evil over questions or a bad review on this facility? Check Yelp, google and their own sights. I befief story is my moms oxgen fall from her face and she call the emg button and for 20 minutes no one came. Her roommate will testify that with her parkenstens and five broken bones she got up and pulled herself to the nurses station to get help. The staff was just standing there doing nothing and as usual ignoring the alarms. My mom could of die if it were not for the beautiful woman!! My mothers name is Virginia Thurmond Room 229 bed 2. My name is Melissa Warren 586-569-9569 Mthurmond06@yahoo.com Please HELP